Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$64K - $120K *

Join a team that's driving operational excellence by leading strategic initiatives, enhancing efficiency, and managing business processes in a dynamic environment. Your leadership will be key to achie...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$64K - $120K *

Champion operational excellence by leading the Business Process Team, driving strategic initiatives, and enhancing workflow efficiency. Manage projects and ensure alignment with business goals in a dy...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$105K - $125K *

Lead the charge in enhancing client experiences by managing a dedicated team, driving operational improvements, and fostering a positive work environment while ensuring accountability and adherence to...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $110K *

Transform client engagement by managing and expanding relationships with buyside accounts, driving subscription renewals and cross-selling opportunities to achieve exceptional retention and growth tar...

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$78K - $99K *

Champion client success by nurturing relationships and delivering tailored solutions, ensuring operational efficiency and strategic growth through exceptional service. Your collaborative approach will...

Toronto, ONIn-Person

Reposted 6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $105K *

Transform executive operations by optimizing the CEO's workflow and enhancing team collaboration. Lead office management and cultural initiatives to foster a productive environment while ensuring seam...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$81K - $124K *

Oversee and integrate medical operations into spaceflight missions, ensuring astronaut and pilot readiness through effective coordination, clinical processes, and compliance. Collaborate across teams...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Lead the charge in optimizing market operations by managing a team of analysts, ensuring seamless onboarding, and enhancing processes to support a growing fleet of battery storage across multiple ISO...

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$120K - $225K *

Transform client transitions by overseeing lifecycle events, ensuring effective project management and risk control. Collaborate across teams to deliver seamless operational execution and maintain str...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $225K *

Help us oversee client transitions and lifecycle events, ensuring effective project management and operational risk control. Collaborate with cross-functional teams to deliver seamless transitions for...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Transform global benefits operations across EMEA, APAC, and North America. Lead compliance, manage vendor relationships, and enhance employee support in a dynamic environment. Shape a scalable benefit...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that's shaping global benefits operations across EMEA, APAC, and North America. Drive compliance, enhance employee support, and lead transitions from EORs to owned entities in a dynamic, f...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $140K *

Deliver operational excellence by transforming creative vision into efficient product development. Lead cross-functional teams, manage vendor relationships, and ensure quality and profitability throug...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $140K *

Shape the future of product operations by leading cross-functional teams to transform creative visions into operational excellence, ensuring timely and profitable product launches while fostering stro...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$119K - $139K *

Develop and enhance customer and field service management capabilities, leading complex implementations and driving technical excellence while collaborating with teams to elevate service delivery and...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$104K - $136K *

Champion data integrity and operational excellence in specialty pharmacy services. Lead data lifecycle management, enhance reporting capabilities, and collaborate across teams to ensure reliable data...

Mississauga, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$86K - $113K *

Engage with clients as a trusted partner, driving satisfaction and growth through effective management of healthcare operations and strategic initiatives. Collaborate across teams to enhance service d...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $181K *

Accelerate your career by leading data operations initiatives, enhancing client solutions, and driving strategic data delivery across investment services. Collaborate with cross-functional teams to en...

6 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$110K - $181K *

Pioneer innovative data solutions as a Vice President, leading cross-functional teams to enhance Multi-Basis Accounting Data services. Collaborate with stakeholders to drive strategic initiatives and...

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$110K - $181K *

Transform data delivery by leading a team in Multi-Basis Accounting, driving strategic solutions and fostering collaboration across technology and business stakeholders to enhance operational efficien...

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$110K - $181K *

Empower data-driven decision-making by leading multi-basis accounting initiatives. Collaborate with cross-functional teams to deliver innovative solutions, enhance user experience, and drive strategic...

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$110K - $181K *

Lead a dynamic team to enhance data operations, ensuring accuracy and efficiency in data delivery while collaborating with stakeholders to drive strategic solutions and client satisfaction across inve...

6 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$110K - $181K *

Transform data operations by leading a team to enhance service delivery, ensuring data accuracy and client satisfaction while driving innovative solutions across investment management services...

6 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$175K - $220K *

Lead the charge in building trusted client relationships, managing P&L, and driving solutions in the BFS sector. Collaborate with teams to enhance client satisfaction and ensure successful account man...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Shape the future of business operations by enhancing processes, driving performance, and fostering collaboration across teams. Leverage your expertise to implement improvements and support strategic i...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.