Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$91K - $140K *

Lead a high-performing support team to enhance client experiences across multiple investment solutions. Drive operational efficiency, mentor talent, and ensure service excellence while collaborating w...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Collaborate with cross-functional teams to define and execute the vision for Agentic AI solutions in contact centres, enhancing service experiences and operational efficiency through innovative techno...

Toronto, ONIn-Person

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$255K - $402K *

Unlock potential by leading master data management and operations, driving strategy, and enhancing data quality across Manufacturing, Quality, and Supply Chain. Build a high-performing team to deliver...

Today

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$255K - $402K *

Unlock the potential of master data management by leading strategy and operations across Manufacturing, Quality, and Supply Chain. Drive innovation, enhance data quality, and deliver measurable busine...

Today

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$87K - $157K *

Drive operational excellence by overseeing cross-functional strategies to enhance healthcare services, improve quality, and achieve organizational goals through data-driven insights and collaboration...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$85K - $150K *

Drive operational excellence by leading Implementation Advisors and site teams to implement performance tracking systems, ensuring effective operations management across regions while fostering contin...

Yesterday

  •   5 - 7 years exp.  •   Transportation

$128K - $250K *

Engage strategic partnerships in Capital Markets, driving growth through collaboration with key technology providers. Lead alliance strategies, develop market solutions, and foster executive relations...

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$95K - $130K *

Drive client engagement and strategic initiatives with top accounts, ensuring successful execution of deliverables and fostering strong partnerships. Lead a team to enhance marketing results through d...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$120K - $160K *

Lead initiatives to enhance security data accuracy and corporate actions across equity and fixed income. Collaborate with trading teams to ensure timely processing and improve operational efficiency w...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$75K - $123K *

Join a dynamic agile team to develop and enhance a Transaction Management platform using cutting-edge technologies. Contribute to software solutions, testing, and debugging while collaborating in a fa...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $123K *

Develop and enhance a Transaction Management platform within an agile team, utilizing Java and modern UI technologies. Collaborate on software solutions, ensuring high quality through testing and code...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $150K *

Unlock your potential as a key operational accounting resource, collaborating with Banking and Loan Operations to ensure accurate financial records and robust reconciliation processes, while enhancing...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Champion global business strategy and performance, driving growth and governance across multiple locations. Collaborate with senior stakeholders to enhance operational efficiency and support organizat...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$65K - $109K *

Lead the charge in optimizing revenue strategies and cross-functional collaboration to drive financial growth. Utilize data analysis and strategic thinking to align initiatives with business objective...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $120K *

Unlock potential by managing renewable natural gas sales contracts, ensuring compliance with regulatory frameworks, and optimizing environmental attributes. Collaborate with cross-functional teams to...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$150K - $180K *

Join a dynamic team as a senior leader in Portfolio Management, driving strategic alignment and investment decisions. Lead initiatives that connect enterprise priorities with measurable outcomes, ensu...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$71K - $107K *

Contribute to the development and enhancement of health, safety, and environmental compliance programs across multiple sites, ensuring adherence to regulations and fostering a culture of safety throug...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$78K - $118K *

Contribute to the enhancement of health, safety, and environmental compliance programs across multiple sites. Collaborate with leadership and teams to ensure adherence to regulations, drive process im...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $140K *

Unlock your potential as you manage equity compensation relationships, ensuring client satisfaction and enhancing participant experiences through collaboration and strategic insights. Drive service ex...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$133K - $165K *

Deliver transformative enterprise implementations by managing complex deployments, guiding customers through change, and refining processes to enhance efficiency in the insurance technology landscape...

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$133K - $165K *

Join a team that's redefining insurance implementations. You'll manage complex deployments, collaborate with top carriers, and shape processes that enhance claims handling. Your expertise will drive e...

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$106K - $139K *

Empower client success by leading a dynamic service delivery team, ensuring effective project management and stakeholder engagement to drive strategic client initiatives and system enhancements...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Information Technology

$129K - $161K *

Unlock potential by leading a dynamic team of Security Consultants to enhance operational excellence, drive process improvements, and deliver exceptional security outcomes through collaboration and te...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Join us in driving strategic partner relationships to enhance revenue growth and market expansion. Collaborate with cross-functional teams to develop innovative partner recruitment strategies and ensu...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Manage daily operations and support growth in a dynamic SAP consulting environment. Oversee project coordination, systems administration, and leadership support to enhance efficiency and streamline pr...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.