Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$90K - $110K *

Join us in a dynamic role where you'll manage client relationships from pre-sale to delivery, ensuring successful outcomes through collaboration with engineering and stakeholders. Thrive in a fast-pac...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$165K - $175K *

Transform client relationships and operational excellence in a high-impact leadership role. Drive strategic partnerships, oversee team performance, and tackle complex challenges to ensure exceptional...

Reposted today

  •   5 - 7 years exp.  •   Real Estate & Construction

$165K - $175K *

Join a team that's dedicated to operational excellence and client success. In this leadership role, you'll build trusted relationships, drive strategic initiatives, and influence outcomes across teams...

Reposted today

  •   5 - 7 years exp.  •   Real Estate & Construction

$165K - $175K *

Empower teams and drive operational excellence while managing client relationships. Lead strategic initiatives, mentor staff, and ensure exceptional service delivery for a high-profile global technolo...

Reposted today

  •   5 - 7 years exp.  •   Real Estate & Construction

$165K - $175K *

Lead strategic client partnerships by overseeing operations, driving excellence, and mentoring teams. Collaborate with stakeholders to enhance service delivery and tackle complex challenges, ensuring...

Reposted today

  •   5 - 7 years exp.  •   Real Estate & Construction

$165K - $175K *

Partner with us to drive operational excellence and build trusted client relationships. In this leadership role, you'll influence outcomes, manage teams, and ensure exceptional service delivery for a...

Reposted today

  •   5 - 7 years exp.  •   Real Estate & Construction

$130K - $155K *

Empower your career by leading cloud operations in a dynamic enterprise. Drive strategic initiatives, optimize infrastructure, and mentor diverse teams to enhance reliability, security, and performanc...

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$67K - $99K *

Contribute to seamless daily operations in loan servicing, ensuring accuracy and efficiency while collaborating with a dynamic team. Leverage your expertise to enhance processes and deliver exceptiona...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$67K - $99K *

Unlock potential by leading daily operations in Corporate Trust, ensuring seamless onboarding and transaction management. Collaborate with a dynamic team to enhance service delivery and drive revenue...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$67K - $99K *

Unlock your potential as you manage daily operations in Corporate Trust, ensuring seamless onboarding and transaction processing. Collaborate with a dynamic team to deliver exceptional service and nav...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$141K - $166K *

Drive operational excellence by leading application support services, managing distributed teams, and collaborating with stakeholders to enhance service delivery and improve performance metrics across...

Today

  •   15+ years exp.  •   Information Technology

$119K - $140K *

Elevate service delivery by leading a high-performing Service Desk team across North America. Drive operational excellence through effective incident management, stakeholder engagement, and continuous...

5 days ago

  •   15+ years exp.  •   Information Technology

$107K - $184K *

Elevate your career by managing a diverse portfolio, driving business growth, and fostering relationships with middle-market clients. Collaborate with specialists to deliver comprehensive banking solu...

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$75K - $158K *

Lead the monitoring and management of ground equipment in a 24/7 operations team, ensuring optimal system performance and timely service execution while collaborating with peers to enhance operational...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $110K *

Take ownership of project execution from initiation to closure, ensuring financial success and timely delivery. Collaborate with teams, manage client expectations, control project scope, and communica...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$104K - $200K *

Advance partner program effectiveness by managing operations, improving processes, and delivering insights. Collaborate with cross-functional teams to enhance the partner ecosystem and drive strategic...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$125K - $180K *

Drive operational excellence by enhancing guest experiences through data-driven insights and strategic process improvements. Collaborate across teams to create playbooks and KPIs that elevate Venue Op...

1 week ago

  •   5 - 7 years exp.  •   Media

$63K - $108K *

Lead enterprise accounts with 75+ locations, driving SaaS adoption and maximizing business value. Utilize industry expertise to resolve challenges, enhance client relationships, and support strategic...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Join a dynamic team to oversee trading platform management, ensuring seamless operations and crisis resolution while collaborating across multiple teams to enhance client experience and mitigate risks...

Toronto, ONIn-Person

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K *

Drive business performance by analyzing processes and implementing improvements. Collaborate with teams to enhance efficiency and achieve strategic goals, ensuring optimal project outcomes and fosteri...

1 week ago

  •   Less than 5 years exp.  •   Media

$73K - $115K *

Grow your career with a dynamic team focused on optimizing provider operations. Lead credentialing initiatives, implement AI solutions, and enhance workflows while ensuring compliance and operational...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Engage in driving B2B CRM strategies across North America and Latin America, focusing on customer acquisition and retention. Collaborate with Sales and Marketing to create impactful campaigns that enh...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Accelerate customer satisfaction by managing program operations, ensuring timely delivery and quality. Lead teams to enhance efficiencies and foster strong relationships with customers and suppliers i...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Join a dynamic team to drive strategic priorities and enhance business performance. Leverage your expertise in management and communication to influence senior leadership and optimize operations for s...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Champion strategic initiatives by providing insights and performance metrics to senior leadership, ensuring alignment with business goals and driving sustainable results across operations and finance...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.