Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$65K - $115K *

Join a dynamic team supporting complex operations for hedge fund clients. Drive daily activities in private consumer credit investments, collaborating across teams to ensure accurate transaction proce...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$65K - $115K *

Empower operational excellence in private consumer credit by managing transactions, reconciling portfolios, and collaborating with internal and external partners to enhance efficiency and ensure accur...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $120K *

Lead the charge in strategic planning and execution of digital campaigns, optimizing performance while managing client relationships and training team members to achieve exceptional results in a dynam...

2 weeks ago

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Optimize strategic initiatives and enhance business processes within operations. Collaborate across teams to drive decision-making and deliver impactful presentations, ensuring alignment with organiza...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $115K *

Drive client success by managing account relationships and ensuring seamless service delivery. Leverage your expertise in project management and customer service to enhance client satisfaction and ope...

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$62K - $124K *

Shape the future of employee benefits by leading a dynamic team to enhance customer service strategies, drive profitability, and foster growth within assigned offices, ensuring exceptional service del...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$62K - $124K *

Empower business growth by developing customer service strategies and leading staff execution. Collaborate with management to ensure profitability and retention while fostering a customer-centric cult...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$62K - $124K *

Make your mark at a dynamic office by leading customer service strategies, driving profitability, and fostering employee development in Employee Benefits Sales. Collaborate with leadership to achieve...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$62K - $124K *

Manage and support business growth through strategic customer service initiatives, leading staff to enhance profitability and retention in Employee Benefits Sales. Collaborate with leadership to align...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$62K - $124K *

Champion business growth and profitability by developing customer service strategies and leading a dedicated team in Employee Benefits Sales. Collaborate with leadership to ensure exceptional service...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$65K - $109K *

Transform client relationships by managing accounts in a medium-sized territory, driving retention and growth. Leverage your expertise to lead teams, develop solutions, and ensure customer satisfactio...

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$65K - $109K *

Drive client account management within a defined territory, enhancing customer relationships and fostering commercial growth. Collaborate with teams to identify opportunities and ensure customer satis...

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$65K - $109K *

Elevate client relationships by managing accounts in a medium territory, driving retention and growth. Collaborate with teams to deliver tailored solutions and ensure customer satisfaction while ident...

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$87K - $137K *

Transform financial operations by leading planning, reporting, and automation initiatives. Drive process improvements and cross-functional collaboration to enhance decision-making and scalability in f...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Transform strategy and operations by leading a dynamic team, ensuring timely execution of initiatives, and driving impactful growth in a remote, multicultural environment...

Today

  •   11 - 15 years exp.  •   Energy & Utilities

$90K - $100K *

Champion client success by providing comprehensive support, conducting market analysis, and ensuring compliance. Collaborate with Client Executives to manage renewals, endorsements, and policy reviews...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Join our dynamic Account Management Team to drive growth in the corporate occupier software market. Leverage your sales expertise to build lasting client relationships and uncover new opportunities wh...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$130K - $161K *

Transform operations by partnering with Sales and Global Revenue Services to ensure seamless execution of campaigns. Leverage programmatic expertise to drive performance, optimize workflows, and deliv...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$100K - $120K *

Drive client success by enhancing revenue cycle performance and fostering strategic relationships with enterprise clients. Leverage expertise to implement solutions, manage risks, and ensure measurabl...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$75K - $105K *

Elevate client relationships by managing commercial insurance accounts, ensuring accuracy in coverage, and delivering exceptional service. Leverage your expertise to support Producers and foster long...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Lead strategic program management and operational oversight for a NAVAIR/DoD support effort, ensuring effective execution of objectives, compliance, and high-quality deliverables while managing person...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$84K - $105K *

Lead the charge in operational readiness by managing teams to deliver seamless relocation and workplace transformation projects, ensuring client satisfaction and continuous improvement through effecti...

Markham, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$160K - $200K *

Elevate data governance and risk management strategies across business units, ensuring compliance and effective implementation of data privacy programs. Collaborate with stakeholders to drive transfor...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $150K *

Lead the charge in delivering innovative Enterprise Performance Management solutions, managing client engagements, and fostering long-term relationships while driving business development and team lea...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$143K - $244K *

Drive financial transformation by leading FP&A initiatives, enhancing profitability analysis, and integrating data solutions. Collaborate with executives to create actionable financial models that sup...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.