Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$80K - $95K *

Elevate operational excellence by leading community management and compliance initiatives. Collaborate with teams to streamline processes, enhance staff development, and ensure financial oversight, al...

Calgary, ABIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$90K - $130K *

Unlock potential by optimizing product operations through data analysis, customer feedback synthesis, and effective communication. Collaborate with cross-functional teams to enhance product management...

Ottawa, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $101K *

Lead the charge in overseeing critical loan maintenance and operations, ensuring efficiency and risk mitigation while enhancing customer experience. Collaborate with teams to implement innovative solu...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$119K - $159K *

Join a dynamic team as a Technical Operations Center Manager, driving 24/7 operational excellence and reliability across global infrastructure. Lead incident management, enhance service ownership, and...

1 week ago

  •   8 - 10 years exp.  •   Media

$88K - $105K *

Lead the charge in optimizing branch operations, enhancing safety and service quality while driving team performance and customer satisfaction. Collaborate cross-functionally to ensure efficient servi...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$199K - $370K *

Unlock potential by leading a high-performing sales team to drive revenue growth through strategic advisory solutions for major law firms, leveraging consultative selling and market insights to achiev...

1 week ago

  •   5 - 7 years exp.  •   Media

$125K - $150K *

Join a team that's dedicated to enhancing client relationships in healthcare. As a senior leader, you'll drive strategic partnerships, ensuring client satisfaction and growth while leveraging innovati...

Florida, USRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $135K *

Transform IT operations by leading a team to ensure seamless service delivery, manage complex projects, and maintain operational continuity. Collaborate across departments to enhance technology strate...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$130K - $150K *

Join a team that's driving transformation in capital markets. Leverage your expertise in fixed income and business analysis to lead modernization initiatives, collaborate with stakeholders, and delive...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by managing post-sales operations to enhance customer onboarding, adoption, and renewals. Collaborate with teams to create efficient processes and leverage data for strategic decision...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Lead and inspire a team in managing deposit processing operations, ensuring compliance and efficiency. Drive performance through data analysis, risk management, and continuous improvement while foster...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $115K *

Lead strategic payment modernization initiatives by managing product backlogs and collaborating with cross-functional teams to deliver enterprise-scale Open Banking and Payments solutions aligned with...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $175K *

Drive impactful insights and optimize platform operations to enhance decision-making across licensing and royalties. Collaborate with cross-functional teams to manage business platforms and deliver ac...

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$85K - $95K *

Champion growth by enhancing sales operations and enablement. Drive business development success through data-driven insights, effective tools, and streamlined processes in a dynamic, private equity-b...

Yesterday

  •   Less than 5 years exp.  •   Legal & Accounting

$170K - $190K *

Champion plant operations by ensuring safety, compliance, and efficiency. Lead a skilled team, optimize resources, and drive continuous improvement in a dynamic power generation environment. Your lead...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Shape the future of collision repair by managing relationships with multi-site operators. Drive onboarding, training, and adoption of PartlyRepair AI, ensuring seamless integration and measurable succ...

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Drive a high-performing team to enhance client relationships and achieve business goals. Foster a positive work environment, ensure operational excellence, and promote community engagement to deliver...

Georgetown, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$72K - $106K *

Shape the future of client relationships by managing program execution and enhancing messaging solutions. Drive growth through effective communication, proposal development, and performance analysis a...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$72K - $106K *

Engage with clients to enhance messaging solutions, manage proposals, and drive account growth. Oversee program performance and deliver impactful communications while collaborating across teams to ens...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $180K *

Manage strategic enterprise account relationships, driving their retention and growth. Leverage technical expertise for resolutions, align teams for successful onboarding, and translate customer insig...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $115K *

Drive operational excellence by leading a technical support team, ensuring effective maintenance and client relations while fostering staff development and achieving departmental goals...

Toronto, ONIn-Person

Reposted today

  •   Less than 5 years exp.  •   Real Estate & Construction

$95K - $105K *

Engineer and oversee all facets of supply chain operations, ensuring performance, safety, and profitability across multiple sites while driving continuous improvement and associate development...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$180K - $210K *

Lead the charge in client delivery excellence, overseeing strategic implementations and fostering high-performing teams to enhance client satisfaction and operational efficiency across the Broker Deal...

2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$133K - $219K *

Elevate your career by leading the strategy and engineering of an internal developer platform, enhancing infrastructure services for engineering and IT teams. Drive automation, improve developer exper...

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$94K - $123K *

Shape the future of insurance operations by leading a dynamic team, designing scalable processes, and enhancing client experiences. Drive growth and operational excellence while collaborating with cro...

Mississauga, ONIn-Person

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.