Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Customer Service Director, MRO
$100K - $130K *
Reimagine customer service excellence by leading strategic initiatives in aviation MRO. Drive exceptional experiences, optimize operational processes, and collaborate across teams to enhance service d...
2 weeks ago
Senior Director of Customer Service
$120K - $150K *
Lead the charge in optimizing customer service across diverse manufacturing sites, ensuring high-quality experiences and strategic alignment with sales and operations while fostering a collaborative...
1 week ago
$90K - $120K *
Drive your career with a leadership role that shapes customer service strategy, enhances team performance, and fosters exceptional client relationships while improving operational efficiency and satis...
Reposted today
$100K - $130K *
Champion fleet operational excellence by leading strategy, asset management, and compliance initiatives across multi-location service environments, ensuring optimal performance and cost efficiency for...
Today
Director of Operations - Services Delivery
$100K - $130K *
Oversee service delivery operations, ensuring optimal performance through effective leadership, workforce management, and continuous improvement strategies, while enhancing customer satisfaction and o...
4 weeks ago
Director, Distribution & Field Service
$120K - $150K *
Oversee the performance and strategy of a $7B distribution network, driving operational excellence and service improvements for restaurant operations. Engage with stakeholders and implement data-drive...
2 weeks ago
$156K - $247K *
Shape the future of customer experiences by optimizing our Customer Care operations. Lead transformative strategies, drive team excellence, and foster partnerships that enhance engagement, efficiency...
Reposted 6 days ago
Director, Customer Solutions Center
$120K - $150K *
Lead the customer solutions center, optimizing operations and fostering relationships to drive success. Ensure seamless communication, enhance customer satisfaction, and implement strategic initiative...
1 week ago
$100K - $130K *
Pioneer the development of innovative customer service solutions, building a robust infrastructure to enhance operational efficiency while driving customer satisfaction across diverse segments in a dy...
2 weeks ago
$113K - $132K *
Lead strategic operational initiatives to enhance care coordination and improve healthcare delivery outcomes. Collaborate with teams to manage resources, drive performance, and ensure compliance while...
3 weeks ago
$135K - $180K *
Champion exceptional customer experiences by leading a dynamic team focused on service excellence and operational efficiency, while driving strategic improvements and cross-functional collaboration ac...
4 weeks ago
$100K - $150K *
Join a team that's building a dealer network from the ground up. Drive sales growth, establish market presence, and lead a dynamic team while shaping the future of the brand in North America. A hands...
4 weeks ago
Director, Business Development
$100K - $130K *
Take ownership of regional business development initiatives, driving sales and expanding client relationships within pharmaceutical and biotech sectors. Collaborate with teams to optimize strategies a...
Reposted 2 days ago
$110K - $138K *
Transform customer experiences by leading innovative strategies, enhancing satisfaction through data-driven insights, and championing a culture of service excellence. Drive continuous improvement init...
1 week ago
$110K - $138K *
Lead the charge in enhancing customer experience by developing and executing integrated programs. Drive continuous improvement initiatives and oversee cross-functional teams to deliver exceptional ser...
1 week ago
$110K - $138K *
Drive innovation in customer experience by leading strategic programs that enhance satisfaction, optimize service delivery, and leverage data insights. Collaborate with cross-functional teams to embed...
1 week ago
$140K - $160K *
Unlock potential by driving revenue growth in the Pharma & OTC space through strategic sales, client relationship management, and innovative digital solutions. Lead and expand partnerships while ident...
2 weeks ago
$165K - $269K *
Lead transformative sales efforts to optimize commercial revenue and drive growth across markets. Collaborate with the executive team to execute strategies, elevate team performance, and enhance custo...
3 weeks ago
Director, Customer Partnerships
$77K - $115K *
Shape the future of customer relationships by driving strategic account growth through innovative business plans and collaborative marketing initiatives. Lead efforts to exceed sales targets while fos...
3 weeks ago
Director, Customer Partnerships
$77K - $115K *
Transform customer relationships by developing strategic business plans to drive growth, achieve sales objectives, and leverage cross-functional collaboration. Provide exceptional leadership and commu...
3 weeks ago
Director, Customer Partnerships
$77K - $115K *
Champion customer relationships by driving account performance, crafting business plans, and enhancing collaboration with sales and marketing teams to achieve strategic growth and exceed targets withi...
3 weeks ago
Director of Customer Engagement
$90K - $120K *
Elevate engagement center operations by leading, innovating, and building a high-performing service team that delivers exceptional customer experiences while driving continuous improvement in satisfac...
2 weeks ago
Director of Service Fulfillment
$90K - $120K *
Support critical field service efforts by leading technicians to achieve high customer satisfaction and operational efficiency. Your leadership will drive performance and enhance service delivery stan...
2 weeks ago
$100K - $130K *
Drive operational excellence in the Americas by leading a dedicated team focused on enhancing user experiences, optimizing business processes, and delivering innovative solutions within the Food progr...
2 weeks ago
$80K - $120K *
Drive sales and occupancy by developing relationships with community agencies, managing referrals, and collaborating with clinical teams to ensure effective resident placement. Achieve occupancy goals...
Today
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.