Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$95K - $115K *

Unlock potential by driving automation initiatives in Wealth Management Operations. Collaborate with teams to identify opportunities, design solutions, and ensure successful adoption of automated proc...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$87K - $110K *

Transform business initiatives into actionable strategies by leveraging your expertise in requirements analysis and Agile practices. Collaborate with cross-functional teams to enhance system implement...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $100K *

Join a dynamic team focused on enhancing healthcare delivery through effective EHR implementations. Leverage your expertise to guide clients, optimize clinical workflows, and ensure successful go-live...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Drive functional transformations and large-scale projects, bridging business lines and IT teams. Contribute to application development and support in a global ecosystem, ensuring seamless integration...

Montreal, QCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$79K - $112K *

Advance your career by enhancing IT systems in automotive manufacturing. Collaborate with cross-functional teams to ensure system reliability, develop applications, and support innovative production p...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $175K *

Optimize training and documentation for platform users, ensuring effective use of AI tools. Collaborate with teams to enhance client onboarding and streamline workflows, driving efficiency and knowled...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$96K - $113K *

Transform data into actionable insights by developing BI solutions, managing datasets, and creating reports and dashboards. Collaborate with stakeholders to enhance data quality and support ongoing BI...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $112K *

Transform Shared Services by analyzing and enhancing HRIS/ERP systems, focusing on Payroll, Time & Attendance, and Accounts Payable. Collaborate with stakeholders to drive process improvements and ens...

Sparwood, BCIn-Person

5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Shape client processing excellence by delivering analytics, managing client issues, and enhancing product development for high-value transactions. Collaborate to solve complex problems and ensure effi...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $143K *

Lead the charge in integrating IT and OT solutions for distribution centers, ensuring alignment with business needs. Collaborate with stakeholders, manage system performance, and oversee testing to en...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the charge in optimizing Guidewire ClaimCenter by configuring and managing the claims lifecycle, ensuring alignment with business needs and regulatory standards while collaborating with stakehold...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Drive impactful service improvements by leading the Continual Service Improvement program. Analyze performance data, implement initiatives, and collaborate with teams to enhance service quality and cu...

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$62K - $103K *

Transform your career by leading strategic sourcing initiatives for technology solutions. Collaborate with cross-functional teams to negotiate contracts, manage vendor relationships, and optimize tech...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$62K - $103K *

Drive strategic sourcing initiatives to optimize technology procurement, ensuring competitive pricing and compliance. Collaborate with cross-functional teams to manage vendor relationships and mitigat...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$62K - $103K *

Drive strategic sourcing initiatives by managing technology supplier agreements, optimizing spend, and ensuring compliance. Collaborate with cross-functional teams to negotiate favorable terms and mit...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$62K - $103K *

Unlock value by managing technology supplier agreements, driving procurement strategies, and ensuring compliance with risk management standards. Collaborate with cross-functional teams to optimize tec...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$62K - $103K *

Optimize technology procurement processes by managing supplier agreements, negotiating contracts, and collaborating with cross-functional teams to ensure compliance and cost efficiency while driving s...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$62K - $103K *

Lead the charge in strategic sourcing and procurement of technology solutions, ensuring optimal vendor selection, contract negotiation, and compliance with risk management standards to drive cost effi...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$62K - $103K *

Advance procurement strategies by managing technology supplier agreements, negotiating terms, and optimizing spend. Collaborate with cross-functional teams to ensure compliance and drive cost-effectiv...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$62K - $103K *

Drive strategic sourcing initiatives by collaborating with cross-functional teams to optimize technology procurement, negotiate contracts, and manage vendor relationships, ensuring compliance and cost...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$62K - $103K *

Partner with us to drive strategic sourcing initiatives, negotiate technology contracts, and manage vendor relationships, ensuring optimal technology spend and compliance with risk management standard...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$97K *

Join a dynamic team to manage procurement and contract activities, ensuring compliance and efficiency. Collaborate with stakeholders to enhance processes and support informed decision-making in a hybr...

Etobicoke, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$127K - $170K *

Pioneer innovative banking solutions by leveraging your expertise in business analysis and project delivery. Collaborate with stakeholders across regions to transform requirements into effective techn...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Technical Services

$125K - $135K *

Lead the charge in enterprise systems architecture and infrastructure modernization. Drive automation, optimize security, and implement zero-trust principles across complex environments while ensuring...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $135K *

Innovate robust infrastructure solutions by leading enterprise systems architecture, automation, and zero-trust security implementation across complex environments. Drive strategic initiatives for ope...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.