Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Housing Analyst (Program Analyst)
$99K - $107K *
Join a team that's dedicated to enhancing housing services through research, analysis, and program development. Collaborate on cross-functional projects to implement effective strategies and ensure co...
5 days ago
$155K - $215K *
Empower strategic growth by leading modernization and integration initiatives across wealth management. Drive enterprise change, enhance client experiences, and influence key stakeholders to strengthe...
2 days ago
IT Tech Lead - Enterprise Automation
$110K - $130K *
Elevate your career by leading technical strategies and ensuring application integrity. Collaborate with cross-functional teams to drive innovation, optimize performance, and implement best practices...
2 weeks ago
$55K - $126K *
Drive success by managing global travel operations and ensuring project goals are met. Collaborate with stakeholders to implement effective strategies and maintain program quality, all while navigatin...
6 days ago
Systems Analyst - Power Platform Admin
$80K - $95K *
Unlock potential by blending Power Platform development with cybersecurity initiatives. Contribute to systems integration, automate processes, and enhance security measures while collaborating with st...
Today
$75K - $90K *
Join a team that's dedicated to optimizing EpicCare Ambulatory applications. You'll support, configure, and enhance systems while collaborating with stakeholders to ensure operational efficiency and e...
2 weeks ago
SYSTEM ADMINISTRATOR/DESKTOP SUPPORT (TS/SCI CLEARANCE REQUIRED)
$80K - $95K *
Unlock potential by providing expert technical support and solutions for desktop systems. Collaborate with users to resolve complex issues, manage upgrades, and ensure optimal performance in a dynamic...
1 week ago
Salesforce Business Systems Analyst
$62K - $139K *
Accelerate progress at the intersection of business and technology, ensuring seamless integration of Salesforce solutions. Collaborate with teams to translate complex requirements into actionable insi...
1 week ago
$101K *
Lead the analysis and design of IT business systems, translating user needs into functional requirements. Collaborate with cross-functional teams to ensure system readiness and compliance, while drivi...
2 weeks ago
ACE Research & Development Technical Support Specialist
$78K - $98K *
Join our team to support electrical systems in R&D, focusing on assembly, testing, and troubleshooting. Collaborate across shifts to enhance facility operations and ensure client satisfaction in a dyn...
Today
Tech End User Support Sr Specialist
$88K - $110K *
Tackle complex IT challenges by providing dedicated support to VIP users, ensuring seamless technology experiences across multiple platforms. Collaborate with teams to enhance service quality and driv...
Reposted 3 days ago
$95K - $115K *
Manage and optimize IT Service Desk operations, ensuring effective support for end users. Lead a team of technicians, enhance workflows, and drive improvements in service delivery while maintaining hi...
Today
IT Business Analyst – Apptio TBM
$73K - $110K *
Lead impactful projects to enhance Apptio TBM solutions, driving cost transparency, benchmarking, and strategic planning through collaboration with IT and business partners in a fully remote environme...
Reposted 2 weeks ago
$72K - $100K *
Architect data-driven insights as a Planning & Performance Business Analyst. Collaborate with stakeholders to enhance decision-making across conferences through analytical rigor, operational reporting...
Reposted 2 weeks ago
$115K - $130K *
Join a team that's dedicated to maintaining and repairing advanced imaging equipment, ensuring compliance with safety standards while providing exceptional support and training to technicians in a dyn...
Reposted 2 days ago
$115K - $130K *
Elevate your career by performing maintenance and repairs on imaging equipment, ensuring compliance with standards. Collaborate with teams to enhance diagnostic imaging capabilities and provide except...
Reposted 2 days ago
$115K - $130K *
Support advanced imaging equipment maintenance and repairs, ensuring compliance with safety standards. Collaborate with technicians and manufacturers to resolve issues while managing quality assurance...
3 weeks ago
$115K - $130K *
Execute preventive maintenance and repairs on imaging equipment, ensuring compliance with standards. Collaborate with teams, provide on-call support, and maintain quality assurance records while enhan...
3 weeks ago
$90K - $110K *
Accelerate progress at a high-impact organization by leading strategic application support initiatives. Leverage your technical expertise to enhance collaboration and deliver resilient, scalable solut...
Reposted 1 week ago
$80K - $95K *
Advance your career by providing hands-on IT support, resolving escalated issues, and managing devices in a dynamic environment. Collaborate with a growing team to enhance productivity and streamline...
1 week ago
$67K - $117K *
Contribute to user satisfaction by providing essential support, troubleshooting, and documentation. Engage with users through various channels, ensuring timely resolution of requests while maintaining...
6 days ago
Security Operations Analyst (Tier 2)
$80K - $95K *
Join a dynamic team as you tackle medium/high-severity security alerts, investigate incidents, and enhance operational efficiency. Collaborate with specialists to improve detection and response strate...
1 week ago
Information Technology - Senior / Solution Systems Analyst, Product Business Technology
$50K - $175K *
Engage with cross-functional teams to design and implement innovative Anaplan solutions, transforming complex business requirements into high-performance planning models that enhance Aritzia's Product...
3 weeks ago
$85K - $95K *
Unlock the potential of workforce data by transforming analytics into actionable insights. Collaborate across departments to enhance HR processes through effective reporting, systems, and automation...
4 weeks ago
ITSM Management Analyst (Journeyman)
$80K - $95K *
Support the design and improvement of IT service management processes, ensuring effective service delivery and compliance. Collaborate with stakeholders to document, analyze, and enhance service manag...
1 week ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.