Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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1
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$90K - $110K *

Transform enterprise applications by managing procurement platforms, ensuring optimal configuration and administration. Leverage your expertise to enhance workflows, user access, and integrations, whi...

2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$110K - $130K *

Take ownership of end-user computing services, ensuring high-quality IT support through effective management of MSP operations, performance metrics, and continuous improvement initiatives across multi...

2 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Transform project execution by leveraging expertise in planning, technical guidance, and integration of multi-discipline efforts. Collaborate across teams to ensure deliverables are met efficiently an...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$73K - $91K *

Unlock potential by providing expert IT support and technical services to enhance user experience. Collaborate with teams to troubleshoot, maintain, and install hardware and software, ensuring optimal...

Ottawa, ONIn-Person

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$102K *

Join a team that's dedicated to delivering top-tier IT support, ensuring seamless access to critical systems and tools. You'll play a vital role in troubleshooting, maintaining, and enhancing user exp...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$85K *

Join a team that's shaping the future of banking through innovative software solutions. Collaborate in an agile environment, leveraging cutting-edge technologies to develop scalable applications and e...

Mississauga, ONIn-Person

Reposted 4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by collaborating with teams to enhance security measures, identify vulnerabilities, and implement effective solutions. Leverage your expertise in security consulting and development t...

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Lead the charge in delivering innovative reporting solutions that transform business needs into actionable insights, collaborating across teams to enhance efficiency and drive strategic value for inte...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$64K - $97K *

Lead the charge in providing advanced helpdesk support, resolving complex IT issues, and enhancing user experience through effective communication and documentation. Collaborate with teams to ensure h...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Technical Services

$64K - $97K *

Elevate your career by providing expert third-tier helpdesk support, resolving complex IT issues, and enhancing user experience. Collaborate with teams to ensure seamless service delivery while mentor...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Technical Services

$88K - $105K *

Join a team that's implementing and supporting technology solutions for inmate banking and trust fund management, focusing on project management, client interaction, and system modernization across mu...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$88K - $103K *

Unlock potential by providing systems analysis support for technology solutions. Collaborate with business leaders and IT professionals to elicit requirements, document processes, and enhance operatio...

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Advance warehouse operations by leading WMS support and optimization. Drive functional ownership, complex troubleshooting, and continuous improvement initiatives to enhance system reliability and oper...

4 weeks ago

  •   5 - 7 years exp.  •   Transportation

$130K - $150K *

Transform security landscapes by designing and administering SAP roles, ensuring compliance and segregation of duties while supporting various SAP applications and enhancing user access governance...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$72K - $122K *

Accelerate progress at a dynamic team focused on business analysis, user requirements, and IT project implementation. Collaborate with diverse stakeholders to enhance court technology and provide ongo...

Trenton, NJRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$72K - $122K *

Partner with us to enhance court technology by analyzing user needs, developing project plans, and providing training. Join a collaborative team dedicated to improving Judiciary systems and delivering...

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $150K *

Transform healthcare analytics by leading end-to-end product delivery and AI platform development. Collaborate with clients to shape solutions, mentor engineers, and drive innovation in a dynamic, cli...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$150K *

Join a team that's redefining enterprise application management by leading technical platforms, ensuring alignment with business goals, and driving collaborative success across the organization...

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$90K - $100K *

Advance your career by designing and optimizing HR data reports and dashboards. Collaborate with stakeholders to deliver actionable insights and enhance reporting processes, leveraging your expertise...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$63K - $114K *

Join a team that's dedicated to providing expert technical support and infrastructure management. Lead hardware setups, troubleshoot systems, and enhance user experience while ensuring network securit...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Empower the Sales function by analyzing and enhancing processes through technology. Collaborate with stakeholders to implement solutions that drive productivity and support business objectives in a dy...

Today

  •   Less than 5 years exp.  •   Business Services

$89K - $148K *

Lead the charge in enhancing technology resilience through disaster recovery planning, testing, and customer coordination. Collaborate across teams to ensure effective execution of recovery activities...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$89K - $148K *

Engage in enhancing technology resilience through disaster recovery planning, testing, and customer support. Collaborate across teams to maintain recovery plans and ensure effective execution of disas...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$95K - $135K *

Join a team that's dedicated to transforming healthcare data through analysis and mapping. Lead projects, collaborate with analysts, and ensure compliance with business requirements while enhancing be...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $111K *

Champion enterprise applications by providing expert support and management. Collaborate with teams to enhance IT services, ensuring optimal performance and security across platforms while driving inn...

Brockville, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.