Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$110K - $130K *

Join a team that's dedicated to optimizing business processes and enhancing communication between technical and business units. Lead requirement gathering, support testing, and develop insightful docu...

5 days ago

  •   8 - 10 years exp.  •   Staffing

$96K - $138K *

Empower our corporate strategy initiatives by analyzing processes, driving improvements, and supporting executive decision-making. Collaborate across teams to enhance performance metrics and contribut...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$92K - $138K *

Lead the charge in optimizing Help Desk operations, ensuring service performance and incident management across teams. Drive proactive risk identification and resolution, enhancing support effectivene...

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$88K - $105K *

Champion the transition to modern systems by leading business analysis efforts across multiple vendors to ensure compliance and uncover operational efficiencies. Collaborate in a dynamic team environm...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$121K - $182K *

Unlock potential by leading Oracle Cloud HCM integration efforts, ensuring technical soundness and alignment with transformation goals. Collaborate with cross-functional teams to drive innovative solu...

6 days ago

  •   11 - 15 years exp.  •   Information Technology

$76K - $99K *

Elevate your programming career by collaborating with teams to design, test, and enhance software solutions. Utilize your expertise in various programming languages and database management to drive in...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Join a team that's dedicated to enhancing MRO testing activities, ensuring system functionality, and supporting deployment solutions. Leverage your expertise in IT systems testing and contribute to a...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Join a dynamic team to support, troubleshoot, and maintain IT systems, ensuring optimal performance and security. Manage daily operations, provide user assistance, and implement system enhancements fo...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$99K - $116K *

Lead the management and support of SCCM infrastructure, focusing on OSD, application packaging, and troubleshooting. Collaborate on endpoint management and ensure compliance through effective reportin...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Transform your career by providing expert technical support and guidance on the Salesforce platform. Collaborate with customers to resolve complex issues, enhance product adoption, and maximize value...

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$99K - $116K *

Join a dynamic team as you manage and support SCCM infrastructure, focusing on OSD, application packaging, and troubleshooting. Leverage your expertise in enterprise endpoint management to drive effic...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Strategize and lead complex technical analysis to bridge business needs with IT solutions, ensuring compliance and efficiency across enterprise operations while mentoring teams and driving continuous...

RemoteRemote

Today

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Join a team that's driving strategic IT solutions through expert analysis and innovative software asset management. Lead complex projects, mentor colleagues, and collaborate with stakeholders to shape...

1 week ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$80K - $95K *

Transform IT project delivery by bridging communication between stakeholders and technical teams, ensuring clarity in requirements and driving continuous improvement in processes for successful busine...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$97K - $120K *

Partner with us to enhance healthcare technology by analyzing and resolving application issues, ensuring optimal performance and user satisfaction in a fully remote environment...

Seattle, WARemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$97K - $120K *

Transform your career by analyzing and troubleshooting application issues, ensuring top-tier service delivery while collaborating with diverse teams to enhance system performance and user satisfaction...

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Unlock potential by joining our team as a Business Analyst, where you'll leverage your expertise to gather requirements, analyze processes, and drive AI solutions in a collaborative environment focuse...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Unlock potential by managing system design, build, and support for applications, ensuring optimal functionality and user satisfaction while collaborating across teams to enhance workflows and resolve...

RemoteRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $105K *

Join a team that's dedicated to delivering exceptional IT support. In this hybrid role, you'll provide onsite and remote assistance to clients, ensuring seamless communication and high-quality service...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Transform healthcare delivery by leading Epic Ambulatory application implementations, ensuring seamless integration and support across multiple facilities while mentoring team members and enhancing us...

3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$113K - $125K *

Champion the development and implementation of strategic plans to optimize school space utilization, enhance educational access, and support community engagement in New York City Public Schools...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Transform application support by driving automation and DevOps practices. Collaborate with technical teams to enhance enterprise platforms, resolve issues, and implement process improvements, ensuring...

5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$60K - $108K *

Optimize operational efficiency by developing documentation, designing processes, and coordinating UAT for eligibility data changes. Collaborate with cross-functional teams to enhance quality and ensu...

Today

  •   Less than 5 years exp.  •   Healthcare

$83K - $117K *

Support the design, build, configuration, and testing of applications, ensuring operational readiness and issue resolution while collaborating with cross-functional teams to enhance workflows and syst...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$83K - $117K *

Join a team that supports application design and operational efficiency, focusing on testing, issue resolution, and go-live support for critical healthcare workflows. Collaborate with experts to enhan...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.