Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$117K - $176K *

Explore a dynamic role focused on application development and support, collaborating across teams to optimize systems and achieve operational goals. Bring your expertise to enhance our technology land...

Today

  •   Less than 5 years exp.  •   Healthcare

$117K - $176K *

Elevate operational efficiency by managing application development and support. Collaborate across teams to optimize systems and achieve organizational goals, ensuring seamless technical assistance an...

Sacramento, CARemote

Today

  •   Less than 5 years exp.  •   Healthcare

$85K - $95K *

Join a team that's dedicated to providing first-level support across diverse IT platforms. Engage in incident management, user support, and project participation while enhancing your technical skills...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $95K *

Elevate your career as you provide essential support for diverse IT platforms, ensuring smooth operations and effective communication with teams. Engage in incident management and contribute to projec...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $105K *

Transform user experiences by providing expert application support for critical legal technology systems. Collaborate with professionals in a cloud-first environment to enhance operational efficiency...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Unlock your potential by providing vital application support and integration development for mission-critical systems. Collaborate with teams to resolve issues, enhance user experience, and ensure dat...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Drive your career with a role focused on application support and integration development, ensuring seamless operations for mission-critical systems while collaborating with users and vendors to resolv...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Grow your career with a dynamic team focused on application support and development. Collaborate with business partners to enhance software solutions, troubleshoot issues, and ensure operational excel...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Transform application support by analyzing systems, resolving incidents, and collaborating with teams to enhance operational efficiency and mitigate risks, ensuring seamless software performance in da...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$102K - $128K *

Lead the enhancement and support of business applications and databases, ensuring operational efficiency and reliability. Collaborate with various teams for optimal system performance and contribute t...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Elevate manufacturing operations by modernizing shop-floor applications, enhancing development efficiency, and adopting cloud-based solutions. Collaborate with teams to implement innovative technologi...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Optimize IT support operations by delivering high-quality technical assistance, managing complex issues, and leveraging AI tools to enhance user experience and team efficiency in a dynamic office envi...

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$59K - $122K *

Unlock your potential by coordinating and resolving technical support incidents, enhancing self-service capabilities, and collaborating with diverse teams to improve service quality and user satisfact...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$60K - $108K *

Empower clinical operations by providing hands-on IT support, managing technical issues, and ensuring seamless technology readiness for care delivery. Collaborate with teams to enhance workflows and d...

Today

  •   Less than 5 years exp.  •   Healthcare

$80K - $102K *

Support and enhance user experience by providing Level II technical assistance for hardware, software, and technology issues. Collaborate effectively to troubleshoot and resolve incidents while ensuri...

2 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Join a dynamic team to provide 24/7 technical support for global markets applications, optimizing processes and managing incidents in a fast-paced environment. Collaborate with stakeholders to enhance...

Montreal, QCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$107K - $195K *

Transform media processing workflows by providing expert application support, troubleshooting complex issues, and ensuring seamless operations across Windows and Linux environments while collaborating...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$76K - $126K *

Transform your career by overseeing IT Service Delivery and enhancing our ServiceNow platform. Drive the implementation of Security Operations, develop insightful dashboards, and ensure seamless day-t...

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$103K - $142K *

Transform IT support by leveraging your expertise in systems management, technical design, and user training. Collaborate with teams to enhance application functionality and ensure seamless installati...

Today

  •   Less than 5 years exp.  •   Healthcare

$117K - $176K *

Join a dynamic team to optimize Epic applications, enhancing safety and efficiency. Collaborate across departments to drive system improvements and support organizational goals in a full-time role foc...

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Innovate within a critical project team, driving the deployment of advanced network services. Engage with diverse technical experts to implement and optimize infrastructure solutions supporting global...

Toronto, ONIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Lead the charge in optimizing production accounting processes while collaborating with a team of experts. Your analytical skills will drive efficiency and compliance, making a significant impact acros...

Calgary, ABIn-Person

Yesterday

  •   8 - 10 years exp.  •   Energy & Utilities

$75K - $100K *

Empower your IT expertise by delivering top-notch support to our internal teams. This role involves troubleshooting, managing applications, and designing systematic solutions to enhance operational ef...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Engineer operational excellence by providing technical support and analysis for production systems. Collaborate on process improvements and ensure seamless project implementation while maintaining hig...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$117K - $176K *

Unlock potential by leading Epic module development and optimization. Collaborate across teams to enhance safety and efficiency in healthcare applications, ensuring best practices and innovative solut...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.