Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$90K - $180K *
Unlock potential by joining a dynamic team as a Senior Business Analyst, where you'll bridge regulatory, compliance, and technology efforts to drive strategic solutions and enhance operational control...
5 days ago
Change Enablement, Analyst - Senior
$80K - $95K *
Lead the charge in driving organizational change management initiatives, enhancing processes and communication strategies while mentoring team members to ensure effective project execution and continu...
1 week ago
EPIC Applications Analyst - Radiant
$79K - $118K *
Optimize clinical and business processes by analyzing and improving workflows for Epic applications. Collaborate with users to translate requirements into technical specifications, ensuring effective...
1 week ago
Technical Support Engineer- Sales
$80K - $122K *
Join a team that's dedicated to delivering exceptional customer experiences by resolving complex technical challenges and guiding the adoption of Salesforce technology to maximize business value...
Reposted 1 week ago
Technical Support Engineer- Sales
$80K - $122K *
Unlock potential by leading customer technical experiences, resolving complex issues, and guiding Salesforce adoption. Collaborate with cross-functional teams to enhance customer satisfaction and maxi...
Reposted 1 week ago
Technical Support Engineer- Sales
$80K - $122K *
Engage with customers to resolve complex technical issues, guide Salesforce adoption, and enhance user experience. This role combines troubleshooting, proactive support, and best practices to maximize...
Reposted 1 week ago
Computer Software/Integration Analyst
$80K - $95K *
Drive innovation in IT solutions by implementing and integrating computer systems, conducting thorough requirements analysis, and ensuring user satisfaction through formal design reviews and testing p...
1 week ago
$88K - $105K *
Deliver innovative software solutions by designing, troubleshooting, and implementing applications. Collaborate with teams to enhance user experience and ensure quality control throughout the software...
6 days ago
$88K - $105K *
Unlock your potential by designing and implementing software solutions for government clients. Collaborate with teams to enhance applications, troubleshoot issues, and integrate new technologies, ensu...
6 days ago
Business Analyst, IT, Product & Portfolio Center
$80K - $84K *
Join a dynamic team to elicit and document business requirements, bridging the gap between stakeholders and technical teams. Contribute to IT initiatives by ensuring solutions are user-focused and ali...
5 days ago
Business Analyst, IT, Product & Portfolio Center
$80K - $84K *
Support the successful delivery of IT initiatives by analyzing and documenting business requirements, bridging gaps between stakeholders and technical teams, and ensuring user-focused solutions that a...
6 days ago
Senior Analyst Technical Support
$78K - $102K *
Support business operations by implementing and troubleshooting technology systems across various locations. Engage with teams to enhance processes and provide training, ensuring effective use of appl...
1 week ago
Life Insurance - IT Analyst III
$82K - $111K *
Drive impactful solutions as you partner with cross-functional teams to translate complex business needs into actionable user stories and testable outcomes, ensuring alignment with life insurance stra...
Today
$95K - $115K *
Drive your career with advanced support and maintenance of IT systems, ensuring optimal performance and user satisfaction. Collaborate with teams to troubleshoot, implement upgrades, and enhance syste...
1 week ago
SSIS and SQL Server Support Tech Lead
$92K - $138K *
Shape the future of data management by leading a team to optimize and troubleshoot SQL Server and SSIS environments, ensuring high availability and performance while mentoring engineers and collaborat...
1 week ago
Applications Development Sr Programmer Analyst -Assistant Vice President
$107K - $160K *
Engineer innovative web applications by designing responsive, reusable components using React and Angular. Collaborate with cross-functional teams to optimize performance and ensure compliance while d...
1 week ago
Senior Specialist, Production Services Infrastructure Support Analyst
$100K - $120K *
Shape the future of our IT infrastructure by leading initiatives, implementing solutions, and ensuring optimal performance of systems. Collaborate with interdisciplinary teams to protect critical asse...
2 weeks ago
$95K - $115K *
Transform complex data into actionable insights by analyzing user needs and enhancing systems. Collaborate with cross-functional teams to optimize workflows and implement innovative solutions in a dyn...
2 days ago
Business System Analyst - Pharmaceutical
$80K - $95K *
Collaborate with sales and IT teams to transform operational data into actionable insights, ensuring effective system configuration and user adoption across Salesforce, CRM, and laboratory platforms t...
6 days ago
$80K - $95K *
Transform patient access by optimizing Epic Cadence workflows. Collaborate with clinical teams to enhance scheduling efficiency and support system improvements, ensuring seamless operations and superi...
Yesterday
$84K - $98K *
Transform HR processes by leveraging Workday solutions. Collaborate with teams to enhance system functionality, troubleshoot issues, and deliver insightful analytics, ensuring data integrity and opera...
5 days ago
$100K - $140K *
Optimize healthcare operations as you support the EHR system, resolve technical issues, and enhance user experience. Collaborate with stakeholders to ensure system functionality aligns with clinical n...
Reposted today
$100K - $140K *
Empower the efficient operation of EHR systems within healthcare settings by providing technical support, resolving issues, and enhancing user experience through collaboration and continuous improveme...
Reposted today
Mission Application Analyst (Journeyman)
$72K - $149K *
Drive excellence in application support by leveraging DevSecOps methodologies and CI/CD practices. Collaborate with teams to enhance system performance and troubleshoot complex issues, ensuring optima...
1 week ago
IT Applications and Projects Analyst
$72K - $111K *
Transform your career by supporting enterprise applications and coordinating IT projects. Collaborate with departments and vendors to enhance workflows, troubleshoot issues, and implement system chang...
2 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.