Director, Workforce Management Jobs in Toronto, ON

Champion workforce management excellence by leading a dynamic team to optimize staffing, forecast demands, and enhance operational efficiency in a fast-paced contact center environment...

Lead the contact center's workforce planning, ensuring optimal staffing and performance while partnering across functions to drive data-informed decisions and enhance client experiences through strate...

Grow your career with a hands-on role where you will enhance workforce planning and operational efficiency in customer support to ensure quality service and improve agent experience across multiple ch...

Join our dynamic team to shape Workforce Management strategies that enhance customer service operations. You'll drive forecasting, capacity planning, and vendor partnerships, significantly impacting s...

Elevate workforce management capabilities in a dynamic customer service environment. Own forecasting, capacity planning, and headcount modeling to optimize staffing across multiple channels while supp...

Oversee managed services delivery operations, ensuring high-quality customer service and operational efficiency while driving process improvements and team excellence. Empower teams to innovate and ex...

Shape the future of investment operations by leading transformative initiatives that enhance performance, align stakeholders, and drive measurable enterprise value through strategic change management...

Lead end-to-end Dayforce WFM implementations, delivering high-quality configurations and building strong client relationships. Manage multiple engagements while optimizing time and resources to achiev...

Lead the charge in optimizing Dayforce WFM implementations, guiding clients through all phases while fostering trust, delivering top-notch solutions, and enhancing expertise across the product suite w...

Lead the charge in transforming healthcare by partnering with hospitals and communities; drive strategic initiatives and enhance integrated care delivery through effective collaboration and governance...

Transform customer experiences by leading innovative strategies, enhancing satisfaction through data-driven insights, and championing a culture of service excellence. Drive continuous improvement init...

Drive innovation in customer experience by leading strategic programs that enhance satisfaction, optimize service delivery, and leverage data insights. Collaborate with cross-functional teams to embed...

Lead integrated program delivery and execution, ensuring alignment across all workstreams while overseeing planning, stakeholder coordination, and high-quality project management throughout the lifecy...

Reimagine client engagement as you lead custodial services and manage profit and loss. Drive operational excellence, foster team development, and ensure safety compliance while cultivating strong clie...

Join a team that's driving strategic pricing and financial engagement initiatives in a dynamic environment. You'll collaborate with stakeholders to advance solutions and drive operational excellence a...

Lead strategic HR technology initiatives globally, managing Workday governance, enhancing user support, and driving process improvements to align with business needs while ensuring data integrity acro...

Champion the future of work by reengineering workflows and processes to optimize human and AI collaboration, driving innovative solutions to enhance efficiency and effectiveness across the organizatio...

Pioneer people strategies that enhance organizational effectiveness and drive growth. Collaborate with leaders to optimize talent management, performance processes, and employee engagement while foste...

Join a team that's revolutionizing Workday solutions by leveraging your expertise in HCM and Security. You will support clients post-go-live, ensure strategic delivery, and enhance the practice throug...

Unlock potential by leading HR strategy and initiatives, enhancing organizational culture, and ensuring compliance. Collaborate closely with leadership while managing talent development and employee r...

Join a team that's dedicated to delivering high-quality resident care by providing clinical leadership and operational excellence. Engage with interdisciplinary teams and ensure compliance while foste...

Strategize payroll operations across multiple provinces, enhancing efficiency and compliance for large, unionized teams while driving insights for workforce optimization and leading process improvemen...

Unlock potential by leading our compensation programs across North America. Dive into strategy and execution as you partner with leaders, design effective programs, and drive compliance while enhancin...

Join our team to lead nursing operations, ensuring compliance and quality care for residents. Inspire and empower nursing staff while monitoring health care services in alignment with legislation and...

Lead the charge in driving account management excellence while overseeing a motivated team. Build impactful relationships, identify growth opportunities, and collaboratively enhance our transformation...