In this role, you will guide clients through the end-to-end implementation of Dayforce Workforce Management, building strong client relationships grounded in trust, delivering high-quality configuration work, and growing your expertise across the Dayforce WFM product suite.
Primary Duties and Key Responsibilities- Lead clients through end-to-end Dayforce WFM implementations, spanning requirements gathering, gap analysis, solution design, configuration, testing, rollout, and post-go-live support.
- Configure and validate Dayforce WFM rules, including timekeeping policies, accrual plans, scheduling rules, pay code mappings, and workforce data integrations.
- Create data mapping from source system(s) to Dayforce WFM, write functional specifications for customizations, and manage the testing and client acceptance of delivered solutions.
- Create and maintain requirements documentation, design specifications, and project plans throughout the engagement lifecycle.
- Engage clients with confidence, handle questions and feedback professionally, and build trust through consistent, high-quality delivery.
- Escalate issues to peers, project managers, or practice leads in a timely and professional manner when needed.
- Manage multiple client engagements concurrently, tracking your own time accurately, forecasting hours, and understanding and monitoring your own KPIs.
- Present material and facilitate working sessions for client teams, demonstrating ownership of your work and a trusted advisor approach.
- Provide best-practice recommendations to clients, drawing on growing Dayforce WFM expertise to help identify the right solutions for their needs.
- Collaborate effectively with internal project teams, actively contribute as a team player, help others solve problems, and lead by example in day-to-day work.
Required Qualifications- Minimum of 3 years of demonstrated experience implementing Dayforce WFM, including configuration of timekeeping, scheduling, accruals, and pay rules.
- Ownership mindset with the ability to take accountability for your work, deliver low-defect output, and proactively manage your own time and performance targets.
- Client-facing confidence with the ability to earn client trust, engage stakeholders professionally, and handle feedback constructively.
- Strong written and verbal English communication skills, with the ability to present material and facilitate client working sessions.
- Ability to manage multiple clients concurrently, complete timesheets promptly, and meet or exceed utilization targets.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field; or equivalent professional experience.
- Dayforce WFM certification is a strong asset, or commitment to achieving certification as part of onboarding.
Nice to Have- Experience with additional Dayforce modules such as Payroll, HR, Recruiting, Onboarding, or Benefits.
- Familiarity with Dayforce integration tools, data exchange methodologies, or the Dayforce Extensibility Framework.
- Background in HR operations, payroll processing, or workforce planning that brings practical context to client conversations.
Benefits: Align HCM provides professional development, ongoing training, and benefits to our outstanding remote team. Along with an open vacation policy and paid volunteer days, we offer:
- Base Salary plus Incentive Pay
- GRSP with Employer Match
- Medical Plan with Medavie Blue Cross
- Dental & Vision
- Extended Health Care
- Life Insurance for you and your family
- Online Doctor Service
- Travel Insurance
Schedule:This position follows US Eastern Time business hours, Monday through Friday.
Location:Remote (US, Canada)
Compensation:Base salary: CAD $80,000 - CAD $100,000
