Vice President, Customer Success Jobs in New York, NY

Join a dynamic team as a strategic leader, dedicated to enhancing client relationships and driving account growth while mentoring teams to achieve excellence in client service delivery and satisfactio...

Elevate operational excellence by leading the transformation and automation of our operations organization, driving strategic initiatives and building a high-performing centralized team to redefine in...

Elevate customer engagement by optimizing their experience with our analytics product. You will be critical in retaining enterprise clients and driving their success through effective support, problem...

Drive operational excellence in digital program delivery by collaborating with internal teams and external partners to enhance student access and success through innovative educational technologies...

Lead a dynamic team of Success Architects to drive customer adoption and satisfaction with Data 360, ensuring operational excellence and strategic outcomes across all segments through collaboration an...

Execute the Americas channel strategy, developing partner relationships and driving revenue growth. Collaborate across teams to enhance partner-driven initiatives and ensure alignment in business obje...

Collaborate with diverse customers to drive adoption and success with GitLab's DevSecOps platform. Transform strategic goals into actionable success plans while guiding customers on technical journeys...

Unlock potential by empowering sales teams through comprehensive enablement programs. Collaborate closely with leadership to develop frameworks, boost performance, and drive customer success while sca...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Accelerate progress at a leading EdTech company by driving scalable Customer Success strategies for SMB and Schools segments. Lead teams, optimize models, and ensure customer engagement and retention...

Transform customer experience by managing retention efforts, driving product adoption, and developing strategic relationships with executives to ensure success through tailored Mutual Success Plans an...

Transform the customer journey by managing a portfolio of mid-market accounts. Deliver strategic guidance, drive retention and expansion, and ensure customer success on the OnitX platform while collab...

Transform client engagement in healthcare by driving strategic solutions and fostering relationships. Leverage deep industry knowledge to manage the sales cycle, serving as a trusted advisor to C-leve...

Champion customer success by managing relationships, driving engagement, and providing strategic solutions to enhance growth and retention. Collaborate across teams to navigate challenges and advocate...

Drive strategic account management for key client relationships while mentoring a high-performance team to ensure seamless delivery and client success, fostering innovation and growth opportunities ac...

Engage clients by driving success through strategic account management, ensuring satisfaction, and maximizing ROI. Collaborate cross-functionally to mitigate risks and identify expansion opportunities...

Advance your career by managing enterprise accounts, driving adoption, and ensuring satisfaction through strategic partnerships and hands-on customer engagement. Collaborate cross-functionally to deli...

Redefine customer success enablement by creating scalable strategies and resources that enhance CSM effectiveness, streamline processes, and leverage AI to improve client interactions and business out...

Shape the future of global customer support by leading operations and strategy to enhance service excellence, scalability, and organizational performance, while ensuring 24x7 coverage meets the evolvi...

Unlock customer success excellence by leading a high-performing team of Customer Success Managers. Drive retention, satisfaction, and growth while creating streamlined experiences that prioritize cust...

Lead a dynamic Customer Success team to drive customer satisfaction, adoption, and retention. Develop strategies, manage a portfolio, and ensure alignment with growth objectives while creating an exce...

Lead the charge in defining Customer Success for a new product, partnering across teams to improve client engagement and outcomes while shaping playbooks and strategic initiatives for long-term growth...

Empower users by delivering exceptional support and ensuring they maximize platform value. Collaborate across teams to enhance customer experiences while navigating technical inquiries and fostering t...

Join a team that's redefining the healthcare experience by driving customer success strategies. Lead initiatives that boost adoption and retention while fostering critical relationships within the hea...

Lead the charge in scaling customer success with GSIs by managing a team to drive strategic partnerships, develop methodologies, and foster innovation, ensuring repeatable success across complex organ...