Vice President, Customer Success Jobs in Los Angeles, CA

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Accelerate progress at a leading EdTech company by driving scalable Customer Success strategies for SMB and Schools segments. Lead teams, optimize models, and ensure customer engagement and retention...

Transform customer experience by managing retention efforts, driving product adoption, and developing strategic relationships with executives to ensure success through tailored Mutual Success Plans an...

Transform client engagement in healthcare by driving strategic solutions and fostering relationships. Leverage deep industry knowledge to manage the sales cycle, serving as a trusted advisor to C-leve...

Transform the Acute & Payer business unit with strategic leadership and full P&L accountability. Drive growth and innovation in healthcare SaaS solutions, spearheading AI integration while leading a h...

Transform data capabilities into a unified, enterprise-wide ecosystem. Lead strategy and governance, enhancing analytics and insights to drive impactful decision-making across the organization while f...

Redefine customer success enablement by creating scalable strategies and resources that enhance CSM effectiveness, streamline processes, and leverage AI to improve client interactions and business out...

Shape client relationships and drive retention strategies while managing key accounts. Collaborate cross-functionally to enhance operational efficiency and deliver valuable insights to ensure client s...

Champion client success by managing VIP accounts and driving satisfaction through strategic engagement, proactive account wellness, and profitability analysis, ensuring high-quality service and long-t...

Elevate client satisfaction through strategic engagement and proactive service. Manage VIP accounts with advanced needs, analyze profitability, and deliver tailored recommendations for enhanced succes...

Transform customer success management by leading a dynamic team, driving revenue retention, expansion, and exceptional account journeys. Collaborate cross-functionally to ensure customer needs and sat...

Elevate customer success through proactive engagement and partnership in the Employee Benefits sector, managing the journey from onboarding to renewal while driving adoption and strategic relationship...

Deliver exceptional customer success by managing enterprise accounts, resolving technical challenges, and guiding product adoption. Build trusted relationships to enhance satisfaction and drive long-t...

Champion customer success by driving utilization of solutions, reducing risks, and fostering long-term relationships. Collaborate with internal teams to ensure customer satisfaction and identify growt...

Unlock potential by serving as the primary client advocate, fostering C-suite relationships, and driving strategic initiatives that enhance client value and satisfaction while ensuring alignment with...

Transform the enterprise customer experience by building strategic relationships and driving measurable outcomes through effective platform adoption and technical expertise in a fast-paced AI-driven e...

Drive compensation strategy across multiple regions, advising leaders on pay practices, equity programs, and compliance. Leverage data to enhance compensation frameworks, ensuring they support busines...

Grow strategic account relationships and revenue through consultative sales. Develop account plans, coordinate resources, and ensure customer satisfaction while analyzing trends to drive business impr...

Inspire client success by managing relationships, ensuring satisfaction, and fostering collaboration across teams. Engage proactively with clients to understand their needs, drive value, and contribut...

Champion a data-driven Customer Success program that enhances retention, proactively identifies risks, and efficiently engages a diverse customer base through innovative workflows and analytics. Lead...

Join a team that's dedicated to enhancing customer success through technical insight, resolving complex escalations, and ensuring seamless implementation handoffs. Elevate your expertise by driving pr...

Join us to lead strategic partnerships with mid-market and enterprise accounts, driving retention and growth across a $5M to $6M portfolio. Be the key contact for People and L&D leaders, turning strat...

Empower Fortune 500 clients by driving post-sale success, enhancing value, and ensuring long-term relationships. Act as a strategic advisor while collaborating across functions to optimize outcomes an...

Join a team that's empowering customers into long-term strategic partners. Drive expansion and retention within enterprise accounts, ensuring our customers thrive and provide invaluable product feedba...

Drive customer success for our SMB segment by leading a hands-on team, enhancing retention metrics, and implementing strategic engagement initiatives to foster strong customer relationships and optimi...