Technical Support Specialist Jobs Near Dallas, TX

Provide our Customers and Partners with excellent Remote Technical Support throughout the lifecycle...

Proactively escalate tickets at risk of breaching Service Level Agreement/Operational Level Agreemen...

Research and identify solutions to software and hardware product issues and take ownership of custom...

Provides updates, status, and completion information to supervisor, problem request tracking system...

Identify, highlight, and document best practices through continuous assessment, and recommending pro...

Ensures seamless transition between help desk and support organizations for timely closure of probl...

Responsible for providing technical support across SonicWALL product lines via Phone/Chat & Emails i...

Responsible for providing support for operational database services to the organization.Supports 24x...

Work closely with the Support, Sales, R&D and PM teams and drive complex, high profile customer esca...

Work closely with the Support, Sales, R&D and PM teams and drive complex, high profile customer esca...

Responsible for providing support for operational database services to the organization.Exemplify th...

Technical Operations Engineers are highly skilled individuals who have knowledge of all Infinera pro...

Technical Operations Engineers are highly skilled individuals who have knowledge of all products an...

Work with the Product team to evaluate and improve both new and updated platform functionality. Brai...

This position is responsible for providing omni-channel support for complex questions/problems for p...

Under general direction, responsible for quality initiatives within the Help Desk Support area, ensu...

Manage production down situations for mission critical systems: deliver best in class resolution pla...

Effectively communicate with client’s IT teams and customers regarding technical issues and customer...

Responsible for supporting Carriers, training & monitoring the ASP to be able to meet the daily serv...

The IoT Technical Services Engineering team will focus on end to end expertise and support of custom...

Analyzes the customer's business needs, and presents technical product proposals for integration and...

The TSE team will provide weekly updated process and documentation of incidents (active and closed)...

You will lead and participate in well - defined projects of medium to large size, applying informati...

Provides feedback to engineering, operations and product management regarding product problems, enha...

As a Technical Support Engineer (TSE), you will provide technical sales support primarily through te...