Technical Support Manager Jobs in Waltham, MA

Unlock complex project management in a matrixed environment, leading strategic initiatives in accounting and financial planning while collaborating across global teams to implement effective SaaS solu...

Manage and coordinate diverse project teams to successfully deliver complex software implementations for public safety clients, ensuring effective communication and adherence to scope, schedule, and b...

Empower customer success through expert support and relationship building, ensuring clients achieve optimal value from their solutions and fostering collaboration with cross-functional teams to enhanc...

Optimize customer experiences as a Support Engineer, managing technical issues from creation to resolution while collaborating with teams to enhance support operations for seamless service delivery...

Elevate business outcomes by leading modern digital product delivery, integrating AI and data capabilities. Collaborate with clients and cross-functional teams to define vision, build prototypes, and...

Lead integration operations as the MuleSoft platform owner, overseeing design, governance, and customer onboarding. Collaborate with diverse teams to enhance connectivity across logistics and supply c...

Shape the future of K-12 education technology by crafting innovative products that engage students and support educators, leveraging AI for rapid prototyping and user-centric design to drive adoption...

Engineer and enhance the global endpoint environment by optimizing Windows and macOS devices. Drive proactive management and automation to ensure security, compliance, and performance for a seamless e...

Partner with us to lead strategic delivery of enterprise solutions, ensuring customer success through technical expertise and relationship management. Drive innovation, optimize service, and cultivate...

Lead the charge in implementing innovative TMS solutions at client sites, ensuring seamless transitions and effective training for users. Collaborate across teams to tailor strategies and provide real...

Drive effective IT programs by collaborating with stakeholders to manage project priorities, budget, and delivery timelines while ensuring alignment with business objectives and strategic goals. Engag...

Provide your expertise to lead the TGS Lightspeed MBSE Development project, ensuring seamless integration of multi-domain models into the digital engineering ecosystem while managing technical risks a...

Transform legacy systems by leading the migration to cloud-based PMIS. Drive complex data integration, oversee phased deployments, and ensure compliance while coordinating with cross-functional teams...

Collaborate with internal and external teams to troubleshoot server and network issues, manage service orders, and enhance operational efficiencies across datacenters to maintain high service levels a...

Engage with top clients as a Technical Account Manager, providing strategic guidance and technical support to enhance their experience and success with our platform. Collaborate across teams to drive...

Lead product initiatives to enhance search capabilities through ElasticSearch, influencing user experience for millions. Engage with cross-functional teams to define strategy and ensure effective prod...

Shape the future of technical support by solving complex issues, mentoring engineers, and enhancing team efficiency through data-driven solutions and cross-department collaboration...

Manage high-quality remote support for diverse imaging modalities, ensuring rapid issue resolution in a 24/7 environment. Leverage troubleshooting expertise and collaborate cross-functionally to excee...

Grow your career with this impactful role driving product strategy, managing part assignments, and enhancing market presence. Collaborate across teams to exceed quality standards and revenue targets i...

Join as a Senior Manager of DevOps to elevate engineering productivity, oversee multi-cloud practices, and lead innovative AI tooling, all while fostering a culture of collaboration and accountability...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Shape telecommunications solutions by leading network design and implementation. Utilize your expertise in LAN services and wireless technologies to drive projects from conception to execution while m...

Empower digital innovation in contact center operations by leading AI-enabled customer service solutions. Drive growth, profitability, and strategic vision while overseeing cross-functional teams to d...

Accelerate progress at our CX AI practice by leading innovative digital transformations in contact center operations. Drive strategic growth, client engagement, and team excellence across a global AI...

Take ownership of complex support tickets as a Tier 2 Support Engineer. Collaborate across teams, troubleshoot networking issues, mentor colleagues, and enhance user experience while ensuring high CSA...