Technical Support Manager Jobs in Waltham, MA

Lead major incident management to ensure service availability and resilience. Collaborate with tech and business teams, oversee processes, and implement improvements in crisis situations. Drive initia...

Lead the execution of Major Incident Management to ensure service availability and restoration during critical incidents. Collaborate with cross-functional teams to enhance operational resilience thro...

Join a team that's pioneering best practices in SAP release management. Oversee and coordinate release cycles, enhance system stability, and collaborate across departments to deliver high-quality solu...

Shape the future of strategy and planning by creating impactful management frameworks to enhance decision-making and align cross-functional initiatives, driving success across diverse business units w...

Transform a traditional documentation approach into a modern, data-driven knowledge system that enhances customer enablement, supports scalable content strategies, and integrates with training program...

Elevate fan support through innovative technology and collaborative leadership. As a technical manager, drive the vision and execution for a best-in-class support experience, empowering your team to e...

Manage and oversee a team of Field Service Technicians, driving effective installation and maintenance of military detection systems to ensure customers' operational success and compliance with safety...

Lead the strategy for modern endpoint management, enhancing security and operations. Drive automation and user experience improvements across a team responsible for over 12,500 devices, collaborating...

Drive contract renewals and enhance customer relationships across regions. Collaborate with executives to optimize retention strategies and lead proactive initiatives that improve renewal rates and cu...

Champion operational excellence by overseeing 3PL distribution, enhancing efficiency, and ensuring inventory accuracy. Collaborate with partners to scale logistics operations across multiple channels...

Build a high-performing 3PL network by driving efficiencies and cost-effectiveness. Collaborate with partners to enhance distribution and returns management as the business scales across multiple chan...

Drive sales growth by building relationships and expanding market reach within the spatial imaging portfolio across academic, government, and industrial sectors in a supportive sales team environment...

Lead the charge in developing AI-powered platforms, integrating cutting-edge technology while mentoring engineers to optimize robust systems for enhanced client and employee experiences across the org...

Join as a key player in enhancing billing accuracy and compliance within the Opportunity-to-Cash lifecycle, driving operational efficiency through detailed audits and process improvements, while foste...

Accelerate progress at innovative solar projects across North America. Lead due diligence, enhance customer relationships, and drive process improvements while collaborating with top developers and fi...

Transform enterprise sales strategies by driving revenue growth and collaborating with leadership. Leverage your expertise in SaaS and relationship-building to optimize customer engagement and busines...

Shape the future of cybersecurity by ensuring robust compliance with RMF standards, developing critical documentation, and maintaining system security for classified projects. Lead audits and collabor...

Lead the charge in shaping the digital future of our Order Management system by defining product vision, driving cross-functional collaboration, and creating seamless user experiences that elevate B2B...

Drive sales growth within a North American territory by managing distribution partners, setting strategic objectives, and identifying new opportunities for expansion while optimizing profitability and...

Lead comprehensive power generation projects from inception to completion, ensuring timely execution, cost management, and customer satisfaction while coordinating across multiple teams and maintainin...

Lead a multifaceted security research team to develop innovative data collection and analysis methodologies, enhance product features, and address strategic technical challenges in a collaborative env...

Join a dynamic team driving innovative research and development in security technology, focusing on risk assessment methodologies and analytics. Lead a global team to tackle strategic challenges and i...

Champion compliance with EHS regulations and drive safety culture across operations. Lead audits and safety programs while partnering with teams to minimize risks, improve performance, and ensure a sa...

Unlock potential by integrating AI across teams to enhance workflows and drive productivity. Collaborate with sales, ops, finance, and engineering, identifying friction and delivering tailored solutio...

Join a senior leadership team to drive strategic Sterility Assurance initiatives. Oversee sterilization processes, compliance, and stakeholder relationships. Leverage your expertise in microbiology, t...