Technical Support Manager Jobs in Waltham, MA

Shape the future of desktop support by managing service delivery, enhancing user satisfaction, and driving technology reliability for business stakeholders, while ensuring adherence to service metrics...

Unlock potential by leading architecture in sales and implementations. Collaborate with clients and teams to drive technical excellence, enhance projects, and innovate solutions across multiple platfo...

Strategize global growth for cutting-edge power protection solutions across IT and digital infrastructure. Lead product lifecycle from conception to market success while collaborating with cross-funct...

Empower customer communication by leading large-scale digital programs, driving strategic innovation and vendor management, ensuring seamless execution and impactful performance across multiple channe...

Empower customers by providing advanced technical support for complex observability issues. Collaborate with cross-functional teams to resolve escalated matters, ensuring optimal performance in divers...

Transform the Test and Evaluation landscape by leading analysis and assessments of critical airborne systems, ensuring mission readiness while collaborating with international partners to enhance oper...

Deliver impactful product solutions by fostering collaboration across teams and guiding project delivery while mentoring direct reports and driving process improvements for optimal user experiences...

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Elevate your career by designing AI-driven automation solutions for enterprise clients in dynamic environments. Collaborate globally to transform complex challenges into scalable, intelligent systems...

Drive innovation as a Senior Software Engineer, leading cross-functional teams in developing, integrating, and deploying high-quality software for automation systems, ensuring stability and reliabilit...

Unlock potential by overseeing support delivery for a leading IT product. Lead a cross-functional team, ensure client satisfaction, and drive continuous improvement in services, all while managing SLA...

Join a team that's dedicated to customer success, leveraging your technical expertise to drive product adoption and ensure a seamless onboarding experience for clients using our cutting-edge platform...

Engage with our dynamic Technical Sales/Support team to enhance product expertise and customer satisfaction, driving innovation while supporting both internal and external stakeholders through effecti...

Empower a diverse team by managing frontline IT support and endpoint operations, ensuring effective identity, access, and SaaS administration while improving employee experiences and operational effic...

Shape the future of sales operations by leading change initiatives that enhance efficiency and effectiveness. Drive collaboration across teams to deliver system enhancements, manage risk, and ensure s...

Shape the future of end-user IT by owning cross-functional projects, enhancing user experience across platforms, and driving support excellence in a dynamic environment. Collaborate with multiple team...

Champion customer success by managing relationships, resolving complex issues, and ensuring top-tier service delivery. Drive collaboration across teams to maximize client satisfaction and technology a...

Unlock potential by overseeing endpoint management and reporting initiatives. Collaborate with cross-functional teams to enhance operational capabilities, ensuring endpoint health, security, and visib...

Drive transformative IT strategies to scale technology operations, modernize systems, enhance security, and implement AI governance across the organization, partnering strategically with cross-functio...

Lead a team of technical support specialists to enhance customer experience and operational excellence. Oversee daily operations, develop talent, and collaborate cross-functionally to resolve issues w...

Grow your career by leading a high-performing team of technical experts driving AI, data protection, and cloud infrastructure solutions. Influence outcomes through strategic engagements and coaching...

Elevate technical expertise across teams by creating effective training programs. Collaborate cross-functionally to develop AI-driven content that enhances platform knowledge and drives measurable out...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Tackle complex physical security challenges as a hands-on lead in a dynamic support team, prioritizing technical cases and driving team performance while leading development and operational efficienci...

Join a team that's dedicated to operational excellence by leading production planning and scheduling initiatives. Your expertise will align manufacturing capacity and customer demand, maximizing effic...