Technical Support Manager Jobs in Waltham, MA

Accelerate progress at a global scale by providing expert remote support for SAP applications. Leverage deep technical knowledge to troubleshoot, enhance client satisfaction, and deliver high-quality...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Empower client technology strategies through trusted advisory relationships, ensuring optimal alignment with business goals while driving proactive solutions and stability across diverse IT environmen...

Provide hands-on IT support while enhancing your technical skills. Manage user requests, troubleshoot systems, maintain hardware, and ensure security in a dynamic biotechnology setting for an innovati...

Join a team that's reimagining customer support with an AI-first, data-driven approach. Oversee a dynamic team and manage support operations, ensuring high-quality user experiences while scaling effic...

Bring your expertise to solving complex technical challenges as a Technical Support Specialist. You'll engage with customers, resolving issues, collaborating with teams, and enhancing support systems...

Accelerate progress at the forefront of technical support by owning complex escalations and innovating AI-driven solutions, ensuring efficient resolutions and enhancing our support team's capabilities...

Drive project management and testing for advanced software systems, collaborating with diverse teams. Ideal for detail-oriented candidates with strong communication skills, contributing to system eval...

Manage and optimize Onsite Calibration operations, ensuring compliance with ISO standards while fostering team growth, enhancing customer satisfaction, and driving continuous improvement in quality an...

Empower the design team in crafting innovative human-robot interactions through prototyping, technical input, and collaborative brainstorming to enhance user experiences in a dynamic design studio env...

Lead the evolution of go-to-market systems, collaborating across teams to enhance scalability, data integrity, and automation in a fast-paced SaaS environment, ensuring reliable revenue operations for...

Transform employee engagement by leading global internal communications strategy. Shape messaging that connects teams, partners with leaders, and reinforces corporate culture while managing platforms...

Champion operational excellence at a dynamic firm by leading Desktop Support teams, ensuring seamless hardware lifecycle management, and optimizing end-user tech environments while achieving zero down...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Shape the future of asset maintenance by defining product vision and strategy. Engage deeply with customers to design innovative solutions, drive product lifecycle, collaborate with cross-functional t...

Lead a high-performing team of support engineers in resolving complex escalated customer issues across diverse SaaS products. Drive operational excellence, enhance collaboration, and facilitate produc...

Discover innovative solutions by engaging directly with clients, assessing and resolving technical issues across diverse environments, while ensuring compliance with security standards and delivering...

Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...

Manage complex AI-powered modernization projects in federal healthcare, overseeing cross-functional teams to ensure successful delivery of initiatives that enhance mission-critical systems and support...

Join a dynamic team leading customer success initiatives, driving onboarding, adoption, and retention for K-12 solutions. Collaborate cross-functionally to ensure impactful experiences and achieve lon...

Lead the architecture and technical development of innovative Google Cloud solutions. Ensure scalable and secure implementations while driving customer experience transformation through advanced conve...

Unlock customer potential by managing key technical relationships in SecOps, ensuring smooth onboarding and implementation of security solutions while driving product improvements and advocating for c...

Shape the future of construction by leading diverse projects with precision, ensuring they meet quality, budget, and timeline expectations through effective coordination, communication, and risk manag...

Lead desktop support operations for a high-stakes environment, ensuring seamless service delivery, managing internal and external support teams, and optimizing user experience through zero-downtime st...

Manage and support our IT infrastructure across multiple regions. Lead a dedicated team to ensure operational excellence, enhance system security, and drive strategic technology initiatives to align w...