Technical Support Manager Jobs in Reston, VA

Champion customer success by leading a team in resolving complex support issues and managing escalations across multiple SaaS products, while driving performance and operational excellence...

Take ownership of providing exceptional technical support to customers, resolving complex issues, and enhancing customer relationships through collaborative problem-solving and knowledge sharing for o...

Lead the charge in optimizing service desk operations, ensuring superior technical support for educators and staff in a dynamic military setting. Oversee personnel, coordinate multi-team efforts, and...

Optimize helpdesk operations by leading a dynamic team, enhancing client relations, and implementing technical solutions to exceed service expectations while fostering a customer-centric environment...

Lead the charge in directing field operations and ensuring project success. Oversee subcontractor coordination, safety compliance, and quality control for large-scale projects while fostering a safe a...

Manage and oversee the lifecycle of construction projects, ensuring all aspects, including design, budgets, and schedules, align with operational goals, while effectively coordinating with teams and s...

Optimize IT operations in a cloud-first environment, ensuring reliable and secure IT services. Lead a team in service delivery, cloud infrastructure, and support for AI tools, driving productivity and...

Drive innovation in AI-powered tools by leading a multidisciplinary engineering team. Own the development of scalable, user-centric solutions that empower crime fighters while ensuring high quality an...

Transform the lead generation landscape by optimizing our end-to-end lead engine, driving outbound campaigns, and developing a high-performing SDR team in a fast-paced SaaS environment...

Unlock innovative solutions as you develop and enhance complex software systems. Collaborate with a dynamic team to solve critical challenges in national security through advanced technology and maint...

Lead the charge in driving technical excellence by managing a high-performing team of Technical Account Managers, ensuring optimal customer experience and operational success for our Elite clients in...

Advance your career by enhancing software systems, analyzing performance, and collaborating with a dynamic team. Contribute to design and implementation of robust solutions while ensuring alignment wi...

Unlock potential by managing and optimizing IT systems for High Performance Computing (HPC) services, ensuring efficient support, troubleshooting and daily operations to enhance system reliability and...

Champion high-performance computing services through system administration, ensuring the optimization and seamless operation of IT systems while providing top-tier support and solutions in a fast-pace...

Unlock potential by building an Engineering Enablement team that transforms velocity through AI-powered tooling and automation, impacting every engineer's workflow and driving organizational excellenc...

Unlock potential by serving as a key technical resource in complex issue resolution. Collaborate with client-facing teams while driving critical investigations and ensuring product integrity through a...

Join us in ensuring peak industrial performance! As a Senior Instrument Technician, you'll lead the installation, calibration, and maintenance of vital instrumentation systems, optimizing safety and e...

Join our team to drive effective IT operations and ensure seamless delivery of technology initiatives. Collaborate with cross-functional teams and vendors to maintain a stable and scalable technology...

Shape program execution by leading an Agile development team, ensuring timely contract deliverables and effective stakeholder management within a federal program management office...

Create impactful customer success solutions for a pioneering AI-driven service. As a key player, own onboarding, drive adoption, and establish best practices to turn new clients into long-term partner...

Engage with customers to resolve technical issues, leveraging your expertise in vulnerability assessment and system auditing. Collaborate with cross-functional teams to enhance product knowledge and s...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Empower customer success and technical teams by developing innovative training programs that drive performance and growth. Collaborate cross-functionally to enhance onboarding, skills, and measurable...

Oversee comprehensive testing strategies and quality compliance for U.S. healthcare payer systems, ensuring successful implementations and regulatory readiness across various platforms while managing...

Join a dynamic team as you guide software product development from concept to market, ensuring high quality and alignment with customer needs. Collaborate across teams to drive innovation and business...