Technical Support Manager Jobs in Ottawa, ON

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

Transform client success as a dedicated Technical Account Manager, ensuring seamless onboarding, managing technical escalations, and optimizing deliverability for high-volume enterprise accounts while...

Build strong relationships as you guide high-volume enterprise clients through technical onboarding, serve as their trusted advisor, and optimize their satisfaction and deliverability outcomes while d...

Lead the charge in IT Service Desk management by ensuring high-quality support, fostering team collaboration, and sticking to ITSM processes while driving continuous improvement initiatives across Can...

Lead the strategic and operational management of IT Service Desk functions, ensuring high-quality support, standard ITSM processes, and fostering a collaborative team culture while driving continuous...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Pioneer growth in healthcare solutions by driving sales of ophthalmic imaging equipment through strategic planning, relationship building, and effective presentations, while ensuring customer satisfac...

Champion partner success by designing high-impact enablement programs, translating technical strategies into actionable solutions that drive product adoption and empower partners to excel in their dep...

Contribute to cutting-edge cyber-secured defence solutions as a Solution Development Manager, leading technical strategy and multidisciplinary teams to innovate and shape the future of C5ISRT systems...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Join a team that's dedicated to delivering complex projects successfully while managing risk and resources. You'll facilitate product development and ensure customer satisfaction through strategic pla...

Advance your career by leading technical teams and managing NG911 deployments. You'll act as a crucial authority in high-stakes environments, ensuring quality support and development while tackling co...

Join a team that leads global technical support operations, optimizing service delivery and team performance while ensuring high-quality customer experiences and effective case management in a dynamic...

Manage a distributed engineering team, driving technical customer engagements and optical solutions market readiness. Foster collaboration and operational excellence in lab strategy while ensuring eff...

Drive daily operations and growth for a team of 8-10 Support Engineers, enhancing customer support quality and technical proficiency while aligning performance with strategic departmental goals...

Contribute to the design and management of infrastructure solutions to enhance system reliability, optimize performance, and automate processes, while collaborating with development teams for best pra...

Champion a high-performing team in delivering technical value and customer success. Act as a player-coach, leading crucial accounts and coordinating with cross-functional teams for optimal product ado...

Transform operational excellence by leading a team focused on customer satisfaction, driving growth, and optimizing performance metrics. Collaborate across departments to enhance service delivery and...

Engage with customers to troubleshoot semi-complex systems, providing expert support through schematic analysis and PLC logic. Collaborate on productivity improvements and ensure high customer satisfa...

Explore advanced networking solutions to ensure operational stability, security, and performance. Work collaboratively to troubleshoot issues, optimize systems, and embrace emerging technologies for a...

Transform the future of construction by leading a global team of Technical Program Managers. Drive portfolio governance, adopt AI methodologies, and enhance product delivery while ensuring measurable...

Lead the strategy for global Early in Careers programs, focusing on attracting and engaging emerging talent. Collaborate with universities and internal stakeholders to build sustainable talent pipelin...

Take ownership of a global technical support team, driving innovation and efficiency through AI-enhanced workflows. Lead technical escalation processes, collaborate across departments, and optimize se...

Transform the future of radio products by leading a dynamic team, ensuring excellence in system design and product integration while fostering collaboration, continuous improvement, and strategic grow...

Transform the future of defence by leading technical strategy and innovation. Oversee multidisciplinary teams, align customer needs with cyber-secured solutions, and drive excellence in C5ISRT capabil...