Technical Support Manager Jobs in Boston, MA

Drive customer success by creating impactful training programs for our team. Collaborate with cross-functional leaders to enhance skills and improve customer satisfaction through effective learning in...

Lead the charge in customer support for defense clients, coaching teams to enhance operational success. Oversee technical support and field operations, ensuring mission readiness and exceptional custo...

Engage clients as a trusted technical advisor, enhancing their IT strategy and maximizing value from services through strategic relationships and technical expertise in a hybrid Customer Success role...

Lead the charge in enhancing and optimizing the DocuSign CLM platform, ensuring robust application performance and error resolution while collaborating with cross-functional teams to meet business pro...

Transform incident resolution as you handle technical support for a dynamic SaaS platform, ensuring timely restoration of services while closely collaborating with product teams to prevent future issu...

Unlock potential by leading architecture in sales and implementations. Collaborate with clients and teams to drive technical excellence, enhance projects, and innovate solutions across multiple platfo...

Join a team that transforms restaurant operations by owning vital technology systems. Leverage your expertise in POS and inventory management to enhance efficiency and guest experience across multiple...

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Lead the charge in expert IT Operations support while managing complex issues, mentoring team members, and optimizing processes in a dynamic federal environment across a broad technology landscape...

Lead the charge in optimizing on-the-job training programs, ensuring effective, standardized training to enhance safety and performance across operations through rigorous evaluation and continuous imp...

Lead and optimize technical support operations in public safety sectors. Drive high-efficiency issue resolution, mentor engineers, manage critical customer relationships, and enforce SLAs to ensure op...

Engage with our dynamic Technical Sales/Support team to enhance product expertise and customer satisfaction, driving innovation while supporting both internal and external stakeholders through effecti...

Collaborate with cross-functional teams to translate marketing initiatives into actionable technical solutions, driving product development and managing product lifecycles within the entertainment ind...

Elevate your career as a senior support engineer, tackling complex technical challenges for enterprise customers while driving system improvements and mentoring fellow engineers in a collaborative env...

Lead the charge in managing complex automation projects, guiding engineering teams, and driving technical strategy while ensuring successful execution of operational and commercial objectives across m...

Drive the strategic evolution of content authoring platforms, serve as a key technical liaison, and lead cross-functional discussions to ensure system interoperability while proactively managing proje...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Transform customer success outcomes by leading a team of engineers to drive value, improve resilience, and expand adoption through strategic planning and hands-on execution in cloud and data protectio...

Take ownership of medium to large-scale projects while driving team success and customer satisfaction. Lead all phases from planning to execution, mentoring junior project managers, and ensuring align...

Join a team that's redefining product management in data engineering, analytics, and compliance. Own the end-to-end product lifecycle to enhance data quality and governance for a scalable and auditabl...

Accelerate your career as you lead customer-focused solutions for complex treasury and capital markets challenges. Collaborate with diverse teams to design innovative Kondor solutions that align with...

Strategize complex technical problem-solving to enhance customer experience by resolving issues related to AI-spend and cloud-cost data, utilizing strong diagnostic skills and effective communication...

Oversee daily operations of Help Desk and Desktop Support, driving service excellence and operational improvements. Lead staff to ensure effective incident resolution and end-user support while establ...

Engage clients through the Managed Services lifecycle, driving retention and satisfaction. Foster strong relationships, manage delivery timelines, and enhance communication to ensure seamless project...

Analyze and resolve technical issues for finance clients, enhancing support for trading and investment operations while fostering development and process improvement within the team...