Technical Support Manager Jobs in Boston, MA

Champion cloud engineering excellence by leading teams in architecting, designing, and deploying robust multi-cloud infrastructures while ensuring operational reliability and security compliance for f...

Join a team that's shaping the future of federal data access by leading technical support and user engagement for a vital program. Drive operations, manage reporting, and ensure compliance while worki...

As a Technical Support Engineer at Vanta, you will be responsible for resolving complex technical issues for customers and serving as the final escalation point for the support team. You will collabor...

Join a team that's dedicated to optimizing operations and enhancing customer satisfaction globally. Lead a dynamic support team, streamline processes, and drive improvements that foster transparency a...

Lead a high-performing team of support engineers in resolving complex escalated customer issues across diverse SaaS products. Drive operational excellence, enhance collaboration, and facilitate produc...

Join a team that defines and scales the Product & Data Support function, overseeing Tier-2 support operations, enhancing cross-team workflows, and driving accountability in an AI-native environment to...

Empower the architecture and delivery of Oracle WMS solutions, collaborating with cross-functional teams to ensure alignment on product vision. Provide strategic oversight and mentorship while driving...

Shape the future of network operations by leading a dynamic team to ensure reliability, security, and scalability of global network infrastructure across diverse environments while driving operational...

Accelerate progress at the forefront of product management by defining business requirements, managing product backlogs, and collaborating cross-functionally to enhance product capabilities and custom...

Lead a team of Technical Customer Support Engineers to enhance partner API onboarding, ensuring reliability and high-quality support. Collaborate with cross-functional teams to foster a seamless techn...

Advance global technical support by driving product transition, providing expert troubleshooting, collaborating cross-functionally, and developing knowledge resources to enhance service capabilities a...

Join a team that drives excellence in technical operations, providing leadership, developing strategies, and enhancing team performance to meet company goals while ensuring client satisfaction through...

Transform your career by leading the architecture and strategy of Oracle WMS inbound processes, collaborating with diverse teams to enhance product features, streamline development, and drive effectiv...

Transform your career by leading a dynamic engineering team. Drive technical excellence, enhance developer experience, and inspire a culture of collaboration and continuous improvement while deliverin...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Transform global IT support delivery by leading a dynamic team focused on enhancing employee experience, operational efficiency, and service quality in a remote-first environment, while fostering tale...

Lead the charge in transforming dealer experiences by driving innovative product management initiatives, focusing on customer solutions and cross-functional collaboration to deliver impactful results...

Transform customer experiences by providing expert technical support, delivering training, and fostering collaboration across global teams to enhance product performance and user satisfaction in a dyn...

Manage the front-office digital application domain, overseeing e-commerce and customer platforms. Ensure successful execution by prioritizing projects, aligning strategies, and enhancing customer expe...

Optimize production efficiency and reliability in scalable data systems. Collaborate cross-functionally to mitigate incidents, enhance automation, and improve observability for Veeam's Data Cloud plat...

Empower our clients by supporting the sustainment of Oracle Cloud applications. Drive effective migrations and resolve issues in a multitenant environment while collaborating with stakeholders to ensu...

Lead the charge in transforming power electronics through innovation, mentorship, and collaboration, driving high-density low-voltage solutions. Engage with industry leaders to establish technical sta...

Champion innovation and drive high-impact power solutions in a leadership role. Mentor a diverse team while collaborating across functions to set architectural visions and enhance customer-centric pla...

Take ownership of the support operations strategy to enhance complex workflows, implement AI-driven tools, and drive cross-functional collaboration, ensuring an effective support experience aligned wi...

Join a team that's dedicated to delivering top-notch IT support to executive leaders. Foster strong relationships while ensuring seamless technology interactions and enhancing user satisfaction in a c...