Technical Support Analyst Jobs in New York, NY

Transform incident resolution as you handle technical support for a dynamic SaaS platform, ensuring timely restoration of services while closely collaborating with product teams to prevent future issu...

Empower customers by owning technical issues end-to-end while driving automation solutions to enhance operations. Collaborate with engineering to streamline support processes, ensuring efficient resol...

Drive technical support for managed clinical research sites, ensuring operational efficiency through triaging requests, addressing equipment needs, and monitoring workflows across diverse teams to fos...

Partner with us to enhance data operations by troubleshooting and resolving technical issues, collaborating with cross-functional teams, and driving improvements in production support processes. Shape...

Transform team dynamics by facilitating Agile practices to enhance collaboration, optimize delivery outcomes, and drive continuous improvement across complex software projects in a mission-critical en...

Shape the future of IT support as you provide crucial troubleshooting and problem-solving for end users. Join a dynamic team dedicated to security, compliance, and enhancing office technology to maint...

Transform user experiences by providing expert application support for critical legal technology systems. Collaborate with professionals in a cloud-first environment to enhance operational efficiency...

Join a dynamic team to provide expert post-sales technical support for cutting-edge cell analysis solutions. Deliver exceptional remote assistance, resolve customer inquiries, and contribute to contin...

Grow your career with a collaborative team dedicated to optimizing customer experience through technical expertise and robust support solutions for enterprise clients, enhancing their use of leading t...

Tackle cybersecurity challenges by monitoring threats, performing analysis, and executing incident response strategies to protect enterprise security. Work collaboratively to enhance security processe...

Unlock potential by analyzing complex business requirements in financial services. Collaborate with application and engineering teams, drive data analysis, and support stakeholders to achieve project...

Elevate business analysis in capital markets by collaborating with stakeholders, analyzing data needs, and ensuring alignment with technical teams to achieve project goals and deliver optimal solution...

Drive customer success by creating impactful training programs for our team. Collaborate with cross-functional leaders to enhance skills and improve customer satisfaction through effective learning in...

Lead the charge in enhancing and optimizing the DocuSign CLM platform, ensuring robust application performance and error resolution while collaborating with cross-functional teams to meet business pro...

Transform technical challenges into customer solutions by leading support efforts, collaborating with engineering teams, and ensuring seamless data integrity across applications. Drive continual impro...

Join us to lead and empower a remote team of IT support engineers, enhancing operational excellence while managing ticket queues and fostering technical growth through hands-on leadership in Microsoft...

Partner with us to enhance customer satisfaction as a Technical Support Specialist. Diagnose and resolve complex issues, collaborate with cross-functional teams, and empower users to maximize platform...

Accelerate progress at the forefront of software development, collaborating with engineers to design secure, scalable solutions and implement innovative technologies while enhancing customer experienc...

Support the development of informatics solutions for clinical research studies. Collaborate with multidisciplinary teams to enhance data collection, management, and reporting, ensuring research goals...

Elevate the customer experience by owning complex technical escalations, providing strategic guidance to engineering teams, and transforming incidents into insights that drive product excellence. Be t...

Support our editorial teams by managing technical workflows and systems to ensure smooth news production and delivery. Employ strong technical expertise and collaboration skills while addressing and r...

Optimize IT support services for our growing team, ensuring a smooth user experience by resolving hardware and software issues, automating processes, and enhancing operational efficiency in a dynamic...

Drive insights and enhance contact center performance through data analytics and operational support. Collaborate across teams to optimize systems, identify trends, and ensure data integrity while imp...

Join a team that's enhancing employee IT experiences through hands-on support, technical leadership, and innovative solutions to improve overall operations in a fast-paced environment...

Unlock potential by analyzing data to derive actionable insights. Collaborate with teams to collect key performance data, conduct trend analyses, and develop visual reports that support data-driven de...