Technical Support Analyst Jobs in Boston, MA

Accelerate customer success by managing complex projects, influencing stakeholders, and ensuring seamless implementation of products. Collaborate across teams to enhance delivery processes and client...

Drive operational excellence in Citrix environments, enhancing service stability and performance for global users while managing complex integrations and ensuring security across platforms. Lead incid...

Join a team that's dedicated to enhancing customer success through expert management of software solutions, ensuring exceptional service delivery and operational excellence in public safety environmen...

Transform health data into insights by collaborating with researchers and programmers. Utilize SAS for data management and statistical analysis, contributing to impactful health policy research across...

Innovate in telecommunications by supporting NextGen 9-1-1 systems, troubleshooting service impairments, and collaborating on system design and implementation in a dynamic environment. Drive excellenc...

Champion the design and delivery of impactful learning initiatives, ensuring alignment with business needs while enhancing the learner experience across a global Operations organization...

Champion the future of automation by building AI agents that streamline workflows, enhance business processes, and drive efficiency. Collaborate with teams to transform challenges into innovative solu...

Empower government projects as an OpenText Application Workflow SME, leveraging your extensive ECM expertise to enhance workflows and guide implementation best practices in a hybrid role with occasion...

Unlock your potential by providing technical support and guidance for products aimed at combating online child exploitation. Collaborate across teams to enhance workflows and tooling, leveraging emerg...

Drive the expansion of our Data Services & Analytics practice by leading technical delivery, managing client relationships, and overseeing project execution. Empower teams to deliver innovative data i...

Transform your career by driving customer success and technical solutions. Collaborate with cross-functional teams to enhance client relationships, identify growth opportunities, and ensure maximum va...

Join a team that's redefining customer engagement by providing technical expertise and tailored solutions during the pre-sales process. Collaborate with sales and services to ensure seamless transitio...

Lead the deployment and support of global Edge and Backbone networks, tackling complex challenges while collaborating cross-functionally to enhance network infrastructure and drive best practices in a...

Champion the development and execution of quality systems technology strategies, leading a team to enhance enterprise quality management in a regulated MedTech environment while ensuring compliance an...

Drive project success by leading cross-functional teams in solution development, implementation, and issue management. Ensure alignment with business goals while managing schedules, budgets, and staff...

Grow your career with a dynamic team leading AI-driven engineering solutions. Mentor engineers, enhance productivity, and drive innovation in a fast-paced environment while collaborating across global...

Partner with us to shape the quality strategy for a leading exam development platform. Leverage your expertise to guide multiple Agile teams, enhance automation practices, and ensure high standards ac...

Join our team to validate and enhance data migration processes through comprehensive testing, ensuring quality and performance in a dynamic Agile environment. Your expertise will drive successful syst...

Empower your skills to enhance user experience by developing self-service knowledge solutions, analyzing data for impactful insights, and optimizing AI chatbot content to resolve customer inquiries in...

Transform enterprise software systems by leading design and development efforts, ensuring scalable, secure applications that meet federal mission needs while mentoring engineers and driving best pract...

Collaborate with cross-functional teams to drive integrated AV system projects, ensuring effective communication and support between business units and development teams while managing on-site testing...

Elevate software security through analysis, development, and vulnerability management, ensuring application safety and enhancing user experience in a dynamic call center environment while collaboratin...

Architect robust identity and access systems, ensuring seamless integration and security across multi-cloud environments. Drive automation and compliance initiatives while collaborating with cross-fun...

Champion systems engineering by designing and managing identity, infrastructure, and security systems. Collaborate across teams to ensure automation, compliance, and productivity in a fast-paced envir...

Drive client success by leveraging financial markets expertise to design and deliver tailored software solutions. Collaborate with cross-functional teams to enhance business growth through consultativ...