In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Customer Service Manager - Aerospace
$112K - $130K *
Empower customer satisfaction by managing a dedicated team and enhancing service processes. Drive performance through effective communication and collaboration across departments to meet contract obli...
Reposted 1 month ago
Customer Relations Operations Manager
$97K - $127K *
Join us to lead Medicaid customer relations operations, overseeing call centers and mailroom functions while ensuring top-tier service delivery for recipients, providers, and stakeholders across the a...
2 weeks ago
Customer Care Manager -- Service
$71K - $107K *
Transform customer care by leading a team that ensures exceptional service delivery, operational efficiency, and continuous improvement within a dynamic call center environment...
4 days ago
Customer Care Manager -- Service
$71K - $107K *
Partner with us to lead and enhance the Customer Care operation, ensuring exceptional service for residential solar customers through effective team management, performance improvement, and customer s...
4 days ago
Customer Service Department Manager
$85K - $100K *
Manage daily customer service operations while training and developing a high-performing team. Collaborate on efficiency improvements and resolve escalated issues, fostering a positive environment for...
3 weeks ago
Customer Service Department Manager
$85K - $100K *
Lead the charge in shaping a high-performing customer service team, enhancing operations, resolving escalated issues, and driving efficiency improvements. Collaborate to foster a positive environment...
3 weeks ago
Contact Center Operations Manager
$80K - $95K *
Manage and enhance the operations of a dynamic inbound call center. Drive efficiency, foster strong relationships, and ensure high standards of service while leading a team dedicated to client satisfa...
3 days ago
$90K - $125K *
Elevate customer operations by leading strategic initiatives to enhance service delivery, improve experiences, and foster employee engagement while driving continuous improvement and team development...
1 week ago
Associate Director of Business Development
$100K *
Champion client success by leading a high-performing team to drive retention, growth, and strategic partnerships. Spearhead proactive account management and revenue outcomes in a collaborative environ...
Reposted 3 weeks ago
$95K - $115K *
Join a team that's focused on transforming customer service excellence while managing operations for a $900M order portfolio. Lead and develop a high-performing Customer Care team, drive continuous im...
5 days ago
Customer Service Manager - Aerospace
$112K - $130K *
Engage customers by leading a dynamic support team to enhance satisfaction. Oversee performance, manage relationships, and ensure compliance with contract terms while driving operational excellence ac...
1 month ago
Customer Service Manager - Aerospace
$112K - $130K *
Join a team that's focused on maximizing customer satisfaction through effective management of a Customer Service Representatives team, ensuring delivery commitments and seamless communication across...
1 month ago
Customer Service Manager - Aerospace
$112K - $130K *
Join a team that's dedicated to maximizing customer satisfaction while leading a dynamic team of Customer Service Representatives. You'll enhance performance while ensuring effective communication and...
1 month ago
Customer Service Manager - Aerospace
$112K - $130K *
Take ownership of customer satisfaction by leading a dynamic service team, managing client interactions, ensuring delivery commitments, and driving performance improvements through effective communica...
1 month ago
Customer Service Manager - Aerospace
$112K - $130K *
Lead a team to maximize customer satisfaction by managing relationships and performance while ensuring delivery commitments are met. Collaborate with multiple departments to enhance customer support a...
1 month ago
Customer Service Manager - Aerospace
$112K - $130K *
Inspire customer satisfaction as you lead a team, enhance performance, and foster strong relationships with clients while navigating contract compliance and operational excellence to deliver on servic...
1 month ago
$80K - $150K *
Join a dynamic team to manage and grow residential and commercial accounts. Ensure client satisfaction and service excellence while driving revenue through upselling and enhancing property value, usin...
2 weeks ago
$80K - $150K *
Engage in account management to enhance client satisfaction and drive growth through strategic upselling and service excellence. Build lasting relationships while overseeing a diverse portfolio in a d...
2 weeks ago
$80K - $150K *
Empower client success by managing diverse accounts, driving growth through excellence in service, and fostering long-lasting relationships while identifying enhancement opportunities to maximize valu...
3 weeks ago
Customer Service Operations Manager
$75K - $95K *
Innovate the Customer Service landscape by driving operational excellence in order management, logistics, and distribution. Collaborate cross-functionally to enhance customer experience through effici...
1 month ago
$82K - $111K *
Manage client relationships and operational activities to drive success, retention, and growth of healthcare products. Collaborate across teams, optimize performance, and ensure client needs are met w...
3 weeks ago
$70K - $95K *
Transform customer experiences by leading a dynamic service team, driving performance standards, and implementing innovative solutions to enhance satisfaction and loyalty across all operations...
1 month ago
Sr Services Manager-Steam Turbine CSM
$119K - $199K *
Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...
Reposted 2 days ago
$90K - $110K *
Drive exceptional client service as you manage high-net-worth relationships, ensuring top-notch support and seamless onboarding while collaborating with teams to enhance client satisfaction and operat...
Reposted 6 days ago
Call Center Operations Manager
$75K - $95K *
Pioneer operational excellence in a dynamic contact center, ensuring top-notch service delivery and performance. Drive collaboration across teams to meet and exceed performance metrics while maintaini...
4 weeks ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.