Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$90K - $120K *

Lead the charge in maintaining system integrity and performance, ensuring robust security and troubleshooting for day-to-day operations while supporting scalable infrastructure to align with business...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$60K - $107K *

Engage with clinicians to provide on-site IT support and troubleshooting, ensuring operational effectiveness of hardware and software. Communicate solutions effectively, adapting to emerging technolog...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Join a team that's dedicated to providing expert technical support and maintenance for manufacturing automation systems. Collaborate with engineering experts, lead customer interactions, and enhance p...

Burlington, ONIn-Person

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $110K *

Transform application support through monitoring, troubleshooting, and technical improvements. Collaborate with development teams and clients to ensure the reliability and efficiency of production app...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Support our application services by providing critical technical support, monitoring, and incident resolution while implementing efficiencies to enhance operations and ensure seamless performance for...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $152K *

Join us to drive technical support excellence, enhance customer satisfaction, and collaborate closely with engineering teams. You'll lead troubleshooting, present performance data, and ensure seamless...

Reposted today

  •   Less than 5 years exp.  •   Technical Services

$75K - $95K *

Join our team to provide advanced technical support, solving complex issues and enhancing customer satisfaction through effective troubleshooting and collaboration in a dynamic, global environment...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $152K *

Tackle customer-focused technical support by enhancing system performance and facilitating seamless communication between engineers and clients. Drive improvements through documentation and field test...

Reposted yesterday

  •   Less than 5 years exp.  •   Technical Services

$90K - $100K *

Drive your career forward by resolving complex IT issues while enhancing user experiences and supporting operational improvements in a dynamic and collaborative professional services environment...

1 month ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Engineer scalable IT systems at a high-growth company, focusing on identity, endpoint, and SaaS administration while automating processes to enhance efficiency across multiple offices and support stre...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Join our innovative tech team to design and build integral IT systems that support rapid scaling across our US offices while ensuring secure and efficient operations for all employees...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Optimize IT systems that empower rapid scaling. Collaborate with cross-functional teams to engineer identity, endpoint, networking, and office IT solutions that enhance operational efficiency and empl...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$165K - $185K *

Innovate customer support systems by using AI tools to enhance efficiency and satisfaction. You'll automate workflows, drive issue resolution, and partner with teams to create a seamless post-onboardi...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$65K - $122K *

Collaborate with cross-functional teams to maintain, secure, and optimize our network infrastructure while ensuring performance and compliance with industry standards...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Pioneer the customer journey by leading technical onboarding and support, resolving complex issues, and enhancing team capabilities to ensure seamless deployment and client satisfaction across a range...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Accelerate progress at our organization by managing Linux servers and AWS instances, ensuring optimal performance, compliance, and security. Collaborate with teams to implement solutions and support t...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $110K *

Drive high-quality technical support for customers, managing complex issues and engaging with teams to ensure seamless integration and troubleshooting during implementations for an enhanced user exper...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Join a dynamic team to deliver high-quality technical support, collaborating with customers and the Professional Services team. Optimize solutions for complex issues in a fast-paced, remote environmen...

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Unlock customer success as you troubleshoot and resolve technical issues across servers and applications. Collaborate closely with R&D and client teams to enhance platform support, ensuring timely, cl...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Drive the design and development of advanced clinical alarm management solutions, creating robust backend systems that enhance real-time processing and communication in clinical environments while lea...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Lead the charge in designing and developing innovative clinical alarm management software solutions that enhance real-time event processing, ensuring high reliability and maintainability across distri...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $95K *

Drive IT project success by securely designing and managing hardware and software solutions. Collaborate with stakeholders, oversee configurations, and ensure system resilience while mentoring junior...

Today

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Advance your career by delivering critical AV solutions onsite, engaging directly with customers and partners. Utilize your expertise in AV over IP technologies while managing diverse projects in fast...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$104K - $135K *

Lead the charge in solving complex customer challenges through end-to-end issue ownership, bridging the gap between engineering and real-world applications to enhance product quality and reliability...

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$75K - $95K *

Join a dynamic team to architect innovative automation solutions, develop proposals, and drive project success through collaboration, detailed cost estimation, and impactful presentations for custom m...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.