Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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Compensation
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$97K - $131K *

Partner with us to deliver exceptional support as you leverage your technical expertise to enhance customer satisfaction and resolve complex issues, driving success for key government projects in a dy...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$68K - $114K *

Drive innovative solutions to complex technical challenges in optical and electro-mechanical systems, collaborating with global teams to enhance equipment performance and customer satisfaction through...

Today

  •   Less than 5 years exp.  •   Technical Services

$67K - $114K *

Pioneer solutions by applying advanced diagnostics for KLA equipment, assisting engineers, and resolving complex technical challenges through collaboration and expertise in optical and mechanical syst...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$67K - $114K *

Drive technical support excellence by diagnosing and resolving complex optical/electro-mechanical issues, collaborating with engineering teams, and leading improvements in product performance through...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$79K - $105K *

Transform end-user experiences by providing top-tier technical support and managing desktop systems, ensuring effective operation within a regulated environment, and facilitating seamless integrations...

5 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$70K - $120K *

Join us to empower our clients by providing top-notch post-sales support for the Fortanix platform. Utilize your technical acumen to troubleshoot, implement solutions, and enhance customer experiences...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$94K - $147K *

Empower executives with enhanced technology support by delivering top-tier, responsive service that enhances productivity. Serve as a key lead for escalations and foster a collaborative environment, e...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$60K - $110K *

Join a team that's dedicated to installing and maintaining AV systems in mission-critical environments. Leverage your technical expertise to ensure seamless support for live events and collaborate wit...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$120K - $145K *

Innovate our VoIP landscape by owning the SIP and media infrastructure. Drive improvements in call quality and routing efficiency while collaborating with the engineering team to enhance our global vo...

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$95K - $115K *

Transform AWS-based contact centers by ensuring high system reliability and operational excellence. Leverage observability tools to monitor, troubleshoot, and enhance performance across leading CCaaS...

Today

  •   Less than 5 years exp.  •   Information Technology

$66K - $109K *

Drive excellence by providing technical leadership and support in the installation, maintenance, and repair of complex systems. Collaborate with peers and customers to ensure satisfaction and operatio...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Optimize AWS-based CCaaS environments by monitoring and troubleshooting to ensure high system reliability and availability. Collaborate with cross-functional teams, develop monitoring solutions, and d...

Cambridge, ONIn-Person

Today

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Join a team that's focused on maintaining and enhancing AWS-based contact center solutions. This role involves monitoring, troubleshooting, and collaborating to ensure system reliability for seamless...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $160K *

Champion customer service excellence by delivering technical support and solutions through multi-channel communication. Leverage expertise in a diverse technology ecosystem to ensure user satisfaction...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Optimize technical solutions across Windows, Linux, and VMWare platforms. Collaborate with teams to enhance user experience and deliver automated solutions while ensuring effective troubleshooting and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in managing service operations for industrial digital X-ray systems. Coordinate schedules, optimize resources, and ensure high system uptime through effective preventive maintenance an...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Manage and optimize service operations for industrial digital X-ray systems, focusing on scheduling, resource allocation, and technical support to ensure high performance and customer satisfaction. Dr...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$108K - $130K *

Lead cutting-edge Systems Engineering initiatives, utilizing advanced technologies to drive innovation and enhance operational efficiency across complex projects. Collaborate with cross-functional tea...

2 weeks ago

  •   15+ years exp.  •   Aerospace & Defense

$108K - $130K *

Develop and lead systems engineering initiatives by leveraging your 20 years of expertise. Collaborate with teams to enhance infrastructure through cutting-edge technologies, ensuring optimal performa...

2 weeks ago

  •   15+ years exp.  •   Aerospace & Defense

$95K - $115K *

Partner with us to enhance customer satisfaction through exceptional after-sales support, troubleshooting, and integration of advanced test solutions, ensuring optimal performance and production yield...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$115K - $135K *

Lead the charge in expert IT Operations support while managing complex issues, mentoring team members, and optimizing processes in a dynamic federal environment across a broad technology landscape...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$78K - $82K *

Transform your career by providing expert technical support to enterprise customers. Engage with a globally distributed team while troubleshooting and resolving issues with our advanced SaaS threat in...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Optimize end-to-end engineering solutions by providing expert support for DISN projects. Leverage your experience to ensure mission success through planning, analysis, and integrated solutions across...

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Deliver exceptional monitoring and support for our network operations, ensuring uptime and reliability of service. Collaborate with teams and leverage technical expertise to resolve incidents efficien...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Manage and optimize on-premises and cloud infrastructure while enhancing automation through Infrastructure-as-Code, ensuring seamless operation and recovery solutions for critical business systems...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.