Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$75K - $95K *

Drive the optimization of IoT device provisioning processes, ensuring quality and compliance through cross-functional collaboration and process improvement initiatives. Support manufacturing and opera...

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$72K - $114K *

Join a team that's dedicated to ensuring the performance of critical instrumentation systems in Biopharma. Lead calibration and maintenance activities, mentor junior technicians, and shape best practi...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $125K *

Join a team that pioneers solutions for advanced technical customer support, focusing on diagnosing and resolving complex product issues while ensuring high satisfaction and streamlining collaboration...

1 month ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $120K *

Drive innovation as you enhance mission-critical software in a DoD environment. Collaborate with technical teams to advance software capabilities and optimize engineering processes while supporting a...

3 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$85K - $120K *

Contribute to customer success by supporting enterprise data center projects. Collaborate with cross-functional teams to implement solutions, troubleshoot systems, and ensure high levels of customer s...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Join a team that provides advanced technical support and operational oversight for end-users in a fast-paced environment, ensuring high-quality service delivery and user satisfaction while also collab...

Toronto, ONIn-Person

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$152K *

Lead the development and training of a dynamic applications engineering team, enhancing their technical capabilities and driving customer success through hands-on involvement in pre-sales and post-sal...

2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Join us in maintaining and enhancing system infrastructures, integrating cutting-edge technologies, and ensuring robust cybersecurity measures. Collaborate with teams to deliver high-performance solut...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $130K *

Unlock the potential of our Customer Success team by driving pre- and post-sales initiatives. Use your expertise in AI and GRC to enhance customer satisfaction and deliver innovative solutions that al...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$93K - $108K *

Join our dynamic team to provide specialized field service support, troubleshooting, and repairs for advanced equipment. You'll ensure optimal performance while adhering to safety and quality standard...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$94K - $135K *

Champion customer-focused solutions by troubleshooting technical issues and collaborating with engineers to enhance product quality and service excellence. Contribute to a high-performance team commit...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Design innovative gas turbine solutions while empowering cross-functional collaboration, ensuring technical excellence in engineering, business development, and customer engagement for enhanced operat...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$75K - $95K *

Engage as a key technical resource for sales teams and customers, managing support calls, troubleshooting issues, and providing specialized product solutions. Contribute to project management and trai...

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $95K *

Drive technical excellence in support of Micro Drive products, addressing customer inquiries and complex issues. Collaborate across teams to enhance product quality and ensure robust technical trainin...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Technical Services

$160K - $322K *

Transform the landscape of live media by architecting cutting-edge demos, developing robust media pipelines, and advocating for AI technologies at industry events, engaging deeply with engineering tea...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$80K - $125K *

Join a dynamic team to develop, implement, and enhance quality assurance strategies for a critical identity management program, ensuring secure and scalable software solutions meet industry standards...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$123K *

Elevate your career by partnering with sales teams to offer innovative financing solutions and drive strategic growth within the organization. Enhance customer relationships, negotiate terms, and ensu...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $130K *

Optimize internal production support by ensuring machine stability, enhancing performance, and streamlining processes. Collaborate across teams to troubleshoot incidents, automate tasks, and improve w...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$119K - $224K *

Elevate enterprise AI initiatives by architecting scalable infrastructure solutions that drive performance and resilience. Collaborate with cross-functional teams to implement cutting-edge technologie...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$119K - $224K *

Unlock potential by leading the design and operation of scalable infrastructure to support Generative and Predictive AI initiatives while ensuring secure, resilient solutions that meet enterprise-leve...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$119K - $224K *

Lead the design and operation of scalable infrastructure for AI workloads. Deliver technical leadership and collaborate with teams to ensure high-performance, secure solutions in complex, GPU-accelera...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Join a collaborative team to design and implement innovative CNC controls, integrating cutting-edge technologies to enhance multi-spindle machine tools and ensure customer satisfaction from project de...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$137K - $156K *

Join our dynamic team as a Sr. System Engineer, leading multi-node server system development. Utilize your technical expertise to innovate and ensure quality through all phases from concept to launch...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$119K - $224K *

Shape the future of enterprise AI by leading the design and operation of scalable, resilient infrastructure platforms, ensuring high performance and security across advanced AI workloads...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$119K - $224K *

Transform your career by leading the design and operation of cutting-edge AI infrastructure, collaborating with cross-functional teams to deliver secure and scalable solutions in a dynamic environment...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.