Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$180K - $230K *

Optimize IT support services for our growing team, ensuring a smooth user experience by resolving hardware and software issues, automating processes, and enhancing operational efficiency in a dynamic...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $104K *

Explore a dynamic role supporting clinical laboratory applications, providing technical troubleshooting and exceptional customer service to enhance user experience and satisfaction. Collaborate within...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Transform client technology with innovative solutions through project management, system upgrades, and strategic collaboration, ensuring optimal IT services and infrastructure across various industrie...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Drive impactful change by building internal support tools, enhancing AI features, and managing technical escalations for complex customer issues, ultimately improving our Customer Success outcomes thr...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Contribute to the infrastructure that powers a high-performance platform. You'll manage multi-region deployments, design scalable solutions, and ensure reliability while enhancing security and streaml...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Drive high-impact technical support operations by architecting and optimizing systems for AI applications. Lead a dedicated team, ensuring rapid incident resolution and seamless integration across pla...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$81K - $108K *

Engage with Premier Customers by providing top-notch technical support, understanding their needs, and enhancing their experience through effective communication and problem-solving in a fast-paced en...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Shape the future of enterprise communications by designing and deploying cutting-edge Cisco Unified Communications solutions within a secure and complex IT environment, collaborating with teams to ens...

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$96K - $148K *

Advance your career by leading deployment teams to ensure the successful installation of hardware and software upgrades in consular facilities. Drive operational efficiency with meticulous planning, l...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $110K *

Transform endpoint management by designing and implementing automation and operational excellence in Microsoft and Apple ecosystems, ensuring seamless migration and support for diverse customers...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Tackle complex testing challenges by developing master plans and executing rigorous test cases across various projects. Collaborate with teams to ensure quality assurance and refine testing processes...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Unlock potential by implementing test automation strategies and developing frameworks. Collaborate across teams to enhance initiatives, coordinate testing for web applications, and drive quality throu...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$126K - $213K *

Invent solutions for customers as a trusted technical advisor by leveraging your expertise in Linux, GitLab, and CI/CD to tackle complex challenges and enhance operational efficiency for major clients...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$116K - $157K *

Transform enterprise communications by leading technical escalations and mentoring engineers. Provide trusted technical leadership, solve complex issues, and strengthen customer relationships in a hig...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $140K *

Engage as a Technical Service Engineer, providing expert remote support and troubleshooting for installations. Collaborate with partners to monitor system performance and address site issues, ensuring...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$72K - $125K *

Partner with us to drive IT discovery and technical assessments. Leverage your expertise in cloud services, networking, and consultative communication to deliver tailored solutions for clients and sup...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Join a team that's designing and optimizing network systems in a dynamic manufacturing environment, ensuring seamless connectivity and cutting-edge technology implementation while adhering to security...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$96K - $154K *

Empower advanced network transformation for federal clients. As a vital field technician, you'll ensure seamless deployments, troubleshoot issues, and collaborate with leading teams to enhance communi...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$72K - $112K *

Transform the customer experience by resolving complex technical issues and enhancing internal tools. Collaborate with support and engineering teams to streamline workflows and improve operational eff...

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Elevate the customer experience by ensuring seamless integration of advanced tools into workflows. Act as a vital technical liaison, providing robust support and fostering relationships to fuel innova...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Transform your career by joining a dynamic team focused on infrastructure sustainability, asset management, and technical support in mission-critical environments. Engage in challenging projects that...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$103K - $145K *

Lead the charge in enhancing software applications and automating systems. Collaborate across teams to solve complex issues and deliver high-quality solutions, ensuring alignment with business needs a...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$155K - $180K *

Deliver impactful solutions by owning features end-to-end, collaborating across teams, and leveraging AI tools to enhance product development in a fast-paced environment...

6 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$81K - $115K *

Provide high-touch technical support to front-office clients in a dynamic trading environment. Troubleshoot, resolve issues, and ensure seamless operations across diverse technologies to enhance tradi...

Toronto, ONIn-Person

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Elevate enterprise communications by designing, deploying, and securing Cisco Voice solutions. Collaborate across teams to manage complex systems and ensure compliance in a dynamic, highly secure envi...

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.