Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$60K - $107K *

Join a team that's dedicated to enhancing customer support in the BIM industry. As a Technical Support Specialist, you will resolve customer issues while collaborating with peers to improve solutions...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$83K - $112K *

Solve technical challenges and enhance user experience as you provide frontline IT support, manage assets, and ensure smooth operation of computing systems and networks while collaborating with teams...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$68K - $147K *

Solve complex mechanical issues remotely while supporting customers in the US and Canada. Work directly with various teams to ensure seamless communication and efficient problem resolution, contributi...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$68K - $147K *

Provide expert technical support for mechanical issues in conveyor systems, ensuring optimal customer service in the US and Canadian markets. Engage in remote troubleshooting, field evaluations, and c...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$68K - $147K *

Empower clients by providing advanced mechanical troubleshooting and support for technical issues. Collaborate with cross-functional teams to ensure exceptional service and resolution management while...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$83K - $112K *

Join a team that's dedicated to delivering frontline IT support and enhancing user experience. Ensure the seamless operation of computing systems, manage asset lifecycle, and assist with network infra...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $149K *

Shape the future of IT by establishing strategic goals and delivering expert solutions. Lead financial management and staffing while solving complex challenges in a high-impact environment, collaborat...

Today

  •   5 - 7 years exp.  •   Information Technology

$85K - $110K *

Reimagine file storage solutions as a Level 3 Support Engineer, tackling complex issues in enterprise environments. Collaborate with teams to enhance stability and performance while mentoring junior s...

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $150K *

Unlock potential by leading strategic technology design for data center projects. Serve as a trusted advisor, ensuring robust, scalable solutions that meet business objectives and align with industry...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$70K - $95K *

Empower the hardware team by assembling and testing next-gen prototype electronics, while collaborating across disciplines to enhance advanced augmented and mixed reality technologies...

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $90K *

Provide hands-on IT support while enhancing your technical skills. Manage user requests, troubleshoot systems, maintain hardware, and ensure security in a dynamic biotechnology setting for an innovati...

Today

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Innovate as a pivotal Sales Engineer, providing strategic technical guidance and customer solutions across the project lifecycle, enhancing engagement and driving architectural excellence for high-imp...

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $120K *

Unlock potential by optimizing and managing Linux-based application environments. Drive operational excellence and system resilience while collaborating with engineering and operations teams to enhanc...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Join a dynamic engineering team to build, maintain, and troubleshoot cutting-edge systems. This role involves extensive travel and hands-on execution of system installations and configurations, ensuri...

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Join a team that transforms system infrastructure across various sites. This role combines engineering skills with customer interaction, requiring travel and flexible hours to install and maintain adv...

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Partner with us to drive customer satisfaction by managing escalations, diagnosing product issues, and improving collaboration across global teams. Your expertise will help enhance our support service...

Mississauga, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Lead the charge in deploying complex server and cloud solutions. Collaborate with stakeholders to enhance infrastructure and automate processes, ensuring high-quality service delivery to clients while...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$92K - $134K *

Collaborate with public sector clients to resolve complex technical issues while ensuring successful deployment of mission-critical workloads across hybrid and multi-cloud architectures. Drive continu...

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$115K - $155K *

Manage the design and support of piping systems, ensuring compliance with industry standards and codes. Lead teams to develop complex layouts, conduct constructability reviews, and oversee project doc...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $94K *

Engage with clients by providing expert software support and troubleshooting for automated systems. Collaborate with technical teams to resolve issues efficiently and maintain high customer satisfacti...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$89K - $143K *

Help us elevate partner capabilities by delivering technical training and support, driving solution awareness, and fostering collaborative engagement to improve sales effectiveness and market readines...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$115K - $126K *

Engage as a key technical adviser, enhancing partner capabilities through training and support, while driving solution awareness and market readiness in a collaborative IT environment focused on pre-s...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$115K - $126K *

Support partners to enhance their technical capabilities and market readiness. Deliver pre-sales enablement, training, and expert guidance on emerging IT solutions, fostering growth and competitivenes...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$89K - $120K *

Join a team that's dedicated to providing top-notch IT support, ensuring employees have the technology and training needed for their roles. You'll manage help desk inquiries and assist with onboarding...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$78K - $90K *

Lead the design and management of storage and compute infrastructure, ensuring robust security and operational efficiency while collaborating with teams to meet business objectives and enhance system...

Waterloo, ONIn-Person

Today

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.