Service Desk Manager Jobs

Elevate client satisfaction by leading a dynamic Service Delivery team, ensuring top-notch support and operational excellence in a fast-paced Managed Service Provider environment. Drive team developme...

Lead and enhance technology support services across multiple sites, driving operational excellence and team performance. Collaborate with cross-functional teams to ensure efficient service delivery an...

Lead the charge in optimizing service desk operations, ensuring efficient incident management and exceptional customer support. Collaborate with teams to enhance service quality and drive continuous i...

Join a team that's dedicated to enhancing IT service operations by leading a high-performance support team, driving innovation, and ensuring exceptional customer satisfaction through strategic managem...

Transform global Service Desk operations by leading incident management, enhancing customer outcomes, and driving AI and automation initiatives. Ensure governance and continuous improvement across div...

Manage ServiceNow client implementations, leading multiple workstreams from planning to post-engagement support while ensuring alignment with organizational strategies and providing mentorship to team...

Elevate service delivery by leading a high-performing Service Desk team across North America. Drive operational excellence through effective incident management, stakeholder engagement, and continuous...

Lead the charge in delivering exceptional IT support services across multiple campuses. Oversee a dynamic team, ensuring responsive and professional assistance while optimizing workflows and enhancing...

Lead the charge in managing Healthcare Products from design to deployment, ensuring successful delivery through effective team oversight and adherence to stakeholder goals while fostering collaboratio...

Lead the delivery of innovative healthcare solutions, managing teams and projects from design to deployment. Ensure adherence to stakeholder goals while fostering collaboration and optimizing performa...

Join a dynamic team to lead deskside services, ensuring top-tier IT support and management. Drive efficiency in troubleshooting, hardware repair, and service delivery while fostering collaboration and...

Champion the integration and support of advanced technical systems, ensuring 24/7 operations and customer satisfaction through effective troubleshooting, user guidance, and system maintenance in a dyn...

Empower the IT Service Desk as a Shift Lead, ensuring top-tier support and operational excellence. Guide a team, optimize processes, and enhance user experience while collaborating across IT functions...

Lead a dedicated IT team to enhance desktop support for education and clinical environments. Oversee technical infrastructure, manage resources, and ensure timely resolution of issues while fostering...

Lead a dynamic IT Service Desk team, ensuring efficient resolution of technical issues and enhancing customer satisfaction through innovative strategies and performance management. Drive operational e...

Lead a dynamic IT help desk team, ensuring exceptional support and compliance with federal standards. Oversee operations, enhance customer satisfaction, and drive continuous improvement in technical s...

Champion exceptional IT service experiences by leading end-user technology support teams, ensuring alignment with business needs through best practices, effective processes, and industry-leading tools...

Grow your career with a dynamic role managing operations and client relationships. Lead a global team to enhance data insights and operational efficiency while ensuring adherence to performance standa...

Oversee and enhance Support Desk operations, leading a team to ensure timely, high-quality responses. Collaborate across departments to optimize service delivery and drive continuous improvement in a...

Empower a high-performing IT support team by leading operations, enhancing customer service, and ensuring compliance with federal regulations. Drive continuous improvement and optimize help desk perfo...

Empower operational excellence by leading customer service teams in liquid cooling systems. Drive performance, enhance technician utilization, and ensure high customer satisfaction through effective s...

Lead our cybersecurity and governance initiatives, enhancing security operations and risk management while driving compliance with CMMC 2.0 and ISO/IEC 27001 standards. Collaborate across teams to imp...

Drive the Service Desk operations, ensuring high-quality support and efficient incident management. Lead a team in optimizing desktop infrastructure and enhancing user experience while maintaining com...

Join a team that's dedicated to providing exceptional technical support and maintaining robust IT infrastructure. Collaborate with IT professionals to enhance system performance and ensure seamless op...

Empower your career by leading diverse teams in service delivery and client management. Drive ITIL-aligned processes, enhance performance metrics, and foster strong client relationships while ensuring...