Service Desk Manager Jobs in Charlotte, NC

Optimize mainframe systems as a key analyst, ensuring stability and performance of IBM z/OS environments. Collaborate with teams to troubleshoot issues and maintain critical applications, while enhanc...

Drive customer success by managing partnerships and optimizing solutions for enterprise clients. Leverage your consulting expertise to engage C-level executives and enhance value in the healthcare sec...

Innovate within identity and access management by providing expert insights and strategies to clients on best practices in identity governance, privileged access, and AI tools, enhancing cybersecurity...

Transform critical customer service challenges into strategic solutions by leading a high-performing team focused on executive escalations, automation, and continuous improvement initiatives that enha...

Lead and inspire a team of Client Service Managers to elevate client satisfaction, driving operational excellence while managing strategic service delivery and fostering strong client relationships fo...

Lead major deployment programs as a Senior Technical Program Manager, collaborating with teams to achieve strategic goals. Organize workflows, manage schedules, and drive project success while influen...

Join a team that's driving growth in enterprise services by developing strategies and leading engagements with Global Service Providers. Collaborate with top-tier clients to enhance service delivery a...

Empower clients by leading Guidewire configuration initiatives, optimizing operational efficiency through expert analysis, implementation, and team management. Drive project success while mentoring ju...

Drive vendor governance excellence by coaching stakeholders, enforcing accountability, and facilitating training. Ensure compliance with vendor management policies while fostering a culture of continu...

Lead the commissioning of critical facilities by managing project life cycles, collaborating with diverse teams, and ensuring compliance with specifications. Drive project success through effective co...

Manage the construction process, ensuring compliance with codes and standards while leading teams, resolving disputes, and maintaining quality control on-site. Collaborate with project managers to tra...

Unlock potential by managing configuration data integrity and processes. Collaborate with teams to design workflows in ServiceNow, ensuring accurate configuration management while driving continuous i...

Drive the advancement of high-value, complex deals, partnering with C-Suite executives to create innovative solutions that expand the organization's portfolio and enhance strategic account growth...

Elevate operational efficiency by managing the integration and support of GTM systems. Drive enablement programs and streamline processes to empower sales teams, ensuring seamless data flow and effect...

Transform technology operations by leading strategic initiatives, enhancing cybersecurity, and fostering cross-functional collaboration to support mission-driven projects and a remote-first workforce...

Elevate your career as a CyberArk SME/DevOps Engineer, implementing secure solutions for federal modernization. Leverage your expertise in privileged access management to drive best practices and enha...

Collaborate with cross-functional teams to implement and configure innovative solutions on a risk and compliance platform, ensuring customer success through expertise and effective communication in a...

Innovate testing and automation systems to enhance software release confidence. Lead technical direction, integrate AI for efficiency, and ensure reliable verification processes while fostering collab...

Lead the charge in modernizing mission-critical case management systems. Drive operational excellence in a 24/7 support team, ensuring incident response and production stability while fostering Agile...

Unlock your potential by designing and optimizing Power BI reporting solutions that transform complex identity datasets into actionable insights, enhancing enterprise decision-making and compliance re...

Join a team that's dedicated to enhancing Operational Technology systems. Oversee the administration, support, and modernization of critical infrastructure, ensuring secure and efficient manufacturing...

Oversee the development and deployment of customized ServiceNow solutions, ensuring compliance with federal security frameworks while enhancing system performance and reliability. Collaborate with sta...

Drive the implementation of innovative CXA and CCaaS solutions for healthcare and life sciences clients, ensuring strategic alignment and excellence in project delivery while mentoring teams and enhan...

Grow your career with a leadership role overseeing global operations, focusing on strategy development, performance management, and cross-department collaboration to drive operational excellence and i...

Lead the charge in shaping enterprise identity governance strategies, overseeing SailPoint ISC architecture and delivery. Drive compliance, manage lifecycle processes, and collaborate across teams to...