Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.
Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.
Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.
Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.
Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.
$128K - $192K *
Partner with us to enhance customer satisfaction and drive successful adoption of our solutions. You'll support clients through their journey, ensuring value and identifying growth opportunities while...
Reposted yesterday
$128K - $192K *
Empower customers to achieve maximum value from our solutions by acting as a strategic advisor and facilitator. Collaborate with teams to drive engagement, enhance adoption, and identify growth opport...
Reposted today
$128K - $192K *
Join a team that's dedicated to empowering customers and enhancing satisfaction through effective management of relationships, driving user adoption, and facilitating strategic consultations for optim...
Reposted today
$80K - $95K *
Join a dynamic team as you lead and develop Client Service Representatives, enhancing client satisfaction and operational efficiency. Drive process improvements and collaborate across departments to s...
Today
$128K - $192K *
Elevate customer success by guiding clients through their Workday journey. This role emphasizes relationship-building, strategic communication, and driving adoption, ensuring customers maximize the va...
Reposted yesterday
$110K - $130K *
Join a dynamic team as you lead complex technology initiatives, ensuring seamless execution from planning to rollout. Drive cross-functional collaboration and deliver measurable business outcomes whil...
1 week ago
Manager - Copilot and AI Productivity
$110K - $130K *
Champion the growth of AI productivity by developing service offerings, leading strategic engagements, and guiding clients in adopting Microsoft Copilot and generative AI technologies. Drive transform...
Reposted today
Consultant, Project Portfolio Management (PPM)
$110K - $140K *
Unlock potential by partnering with clients to enhance portfolio management, streamline processes, and drive strategic initiatives. Collaborate with teams to assess, implement, and optimize PMO framew...
4 days ago
AI Native Delivery Manager (AI/Run practice)
$120K - $145K *
Grow your career with a dynamic role leading AI Native pods, managing cross-functional teams through education and client engagements, while championing AI SDLC practices and ensuring delivery excelle...
1 week ago
$98K - $164K *
Champion client success by leading post-sale implementations and ensuring ongoing account performance. Collaborate with cross-functional teams to translate client needs into actionable insights, drivi...
4 days ago
Construction Project Manager - Healthcare IT Delivery
$110K - $130K *
Transform healthcare technology delivery by leading complex construction projects. Drive coordination among teams, manage schedules, and ensure successful execution in a dynamic environment, enhancing...
2 weeks ago
Associate Director, IOCC Transformation & Innovation
$110K - $130K *
Transform airport operations by leading innovative, data-driven initiatives to enhance performance and passenger experience. Drive strategic change in a complex environment, fostering collaboration ac...
Reposted 1 week ago
$80K - $95K *
Champion data integrity and system performance by providing diagnostics and support for operational data collection, ensuring seamless historian operations and optimizing data systems for business suc...
3 weeks ago
$90K - $95K *
Lead the charge in managing maintenance operations across multiple sites, ensuring compliance with standards and laws. Oversee team development, vendor relationships, and service performance to delive...
1 week ago
Maintenance Automation Manager
$88K - $150K *
Join a dynamic team as you lead maintenance operations in a highly automated distribution environment, ensuring optimal performance and reliability of systems while driving continuous improvement and...
2 weeks ago
Mgr, Delivery Management, Merch Tech (Remote)
$120K - $240K *
Transform project delivery by leading cross-functional teams, managing financial processes, and fostering talent development. Drive successful execution of large initiatives while ensuring alignment w...
5 days ago
$150K - $180K *
Shape the future of customer experience by leading AI-driven delivery initiatives. Manage a diverse portfolio, ensuring measurable outcomes while guiding teams through complex transformations and fost...
1 week ago
$150K - $180K *
Unlock potential by leading AI-driven CX transformations, managing a $15-20M portfolio, and guiding multidisciplinary teams to deliver measurable outcomes while fostering client relationships and driv...
1 week ago
$150K - $180K *
Shape the future of customer experience by leading AI-driven delivery initiatives. Manage a diverse portfolio, ensuring measurable outcomes while guiding teams through complex transformations and fost...
1 week ago
$150K - $180K *
Champion transformative CX AI delivery by leading complex programs, managing client portfolios, and driving measurable outcomes. Collaborate with multidisciplinary teams to enhance client engagement a...
1 week ago
$150K - $180K *
Drive impactful CX AI delivery by leading diverse teams and managing client portfolios. Collaborate with executives to ensure successful outcomes in AI-driven contact center transformations, optimizin...
1 week ago
Client Services Manager - Commercial Banking
$105K - $125K *
Lead the charge in enhancing client experiences by managing a dedicated team, driving operational improvements, and fostering a positive work environment while ensuring accountability and adherence to...
3 days ago
Senior Database Administrator-FT-Downsview
$100K - $120K *
Champion the design and administration of robust database systems, ensuring optimal performance, security, and availability across diverse environments. Collaborate with cross-functional teams to impl...
Today
$120K - $140K *
Champion strategic contract management by leading a high-performing team, ensuring compliance, and driving innovative solutions. Collaborate with senior leadership to enhance contract strategies and s...
1 week ago
$120K - $140K *
Lead contract management initiatives, ensuring compliance and strategic direction in negotiations. Collaborate with senior leadership to modernize processes and mentor a high-performing team, driving...
1 week ago
What does a Service Delivery Manager do?
A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.
What qualifications are typically required for Service Delivery Manager jobs?
Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.
How much do Service Delivery Managers earn?
Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.
Where can Service Delivery Managers work?
Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.
What career paths can follow a Service Delivery Manager role?
Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.