Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$107K - $137K *

Drive efficiency in client technology services through workflow optimization, technical leadership, and service delivery enhancement. Support teaching and research with effective collaboration environ...

Toronto, ONIn-Person

Reposted 5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Elevate your career by driving data-driven insights and analytics initiatives. Collaborate with stakeholders to transform complex data into actionable visualizations, enhancing decision-making and bus...

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in transforming complex data into actionable insights. Collaborate with stakeholders to develop impactful dashboards and analytics that drive business decisions and foster continuous i...

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock insights by leading complex analytics initiatives, developing impactful dashboards, and collaborating with stakeholders to drive data-driven decision-making and continuous improvement across th...

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Engage in leading complex, cross-functional programs with autonomy, ensuring alignment and execution across diverse teams. Drive program structure, manage risks, and foster collaboration while influen...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$100K - $150K *

Unlock potential by leading client-focused technical projects, ensuring seamless delivery and integration of innovative solutions while collaborating with diverse stakeholders to achieve successful ou...

Today

  •   Less than 5 years exp.  •   Information Technology

$159K - $265K *

Unlock potential by leading logistics process analyses and creating future-state architectures. Collaborate with teams to translate Department of Defense policies into actionable business processes wh...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$159K - $265K *

Join a dynamic team to lead logistics process analyses, create future-state architectures, and translate operational requirements into actionable business processes. Drive impactful solutions in suppl...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$159K - $265K *

Engage in strategic transformation by leading logistics analyses, creating process architectures, and translating operational requirements into actionable business documentation. Drive project managem...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $140K *

Innovate project delivery as you manage cross-functional teams, oversee complex development processes, and drive technical excellence in rugged technology solutions. Your leadership will ensure projec...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $100K *

Unlock your potential by driving business growth through strategic partnerships in real estate. You'll manage high-volume pipelines, develop territory strategies, and nurture key relationships, while...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Media

$142K - $190K *

Unlock your potential by leading enterprise-level digital solutions, shaping engineering direction, and influencing cross-functional teams to deliver innovative customer experiences across web and mob...

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$80K - $95K *

Champion the seamless execution of complex AI and Cloud projects, ensuring timely delivery and stakeholder satisfaction. Leverage your project management skills to coordinate multiple initiatives in a...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$81K - $115K *

Elevate project delivery by managing key initiatives, fostering collaboration, and driving innovative solutions within capital markets and transaction banking. Leverage extensive experience to influen...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Engage with clients to ensure exceptional service delivery, manage daily operations, and implement technology solutions. Act as a Subject Matter Expert, maintaining documentation and fostering strong...

Calgary, ABIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $187K *

Champion the evolution of service management solutions on the ServiceNow Platform, driving collaboration across IT and business teams to enhance global capabilities and ensure compliance with industry...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Transform customer experiences by leading global service delivery initiatives, managing executive engagements, and overseeing vendor relationships. Drive strategic programs that enhance operational ex...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$98K - $130K *

Transform warehouse and eCommerce operations by leading technical and operational projects. Collaborate with cross-functional teams to design scalable solutions that enhance productivity and drive exc...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$69K - $98K *

Lead a dynamic team to enhance client service delivery in Investment Management. Drive performance through coaching, collaboration, and strategic improvements while ensuring compliance and operational...

Toronto, ONIn-Person

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Transform project delivery by leading a team of 15 project managers, ensuring successful IT project outcomes while driving innovation and collaboration across business functions to meet strategic obje...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Drive complex healthcare projects from strategy to execution, ensuring alignment across teams. Lead operational improvements and transformation initiatives while managing stakeholder relationships and...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$150K - $170K *

Grow your career with a dynamic team leading AI-driven engineering solutions. Mentor engineers, enhance productivity, and drive innovation in a fast-paced environment while collaborating across global...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join our team as a Program Manager leading cross-functional initiatives that optimize reporting systems and support data-driven decision-making, enhancing revenue performance and operational processes...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$137K - $172K *

Shape the future of technology delivery by leading complex, cross-functional programs that drive business value. Oversee strategic initiatives, ensuring excellence in execution, client satisfaction, a...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $149K *

Lead the charge in delivering complex product development projects by managing cross-functional teams, ensuring customer satisfaction, and driving operational excellence from initiation to delivery in...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.