Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$130K - $175K *

Unlock potential by leading SAP Application Managed Services, ensuring service delivery excellence across ECC, S/4HANA, and BTP environments. Drive continuous improvement and manage a skilled team to...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$140K - $170K *

Join a team that's driving innovation in technology, data, and AI initiatives. Lead cross-functional programs, ensuring timely delivery and alignment with business goals while fostering collaboration...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $198K *

Lead the charge in product delivery, ensuring timely execution of strategic initiatives and client commitments. Drive revenue growth by managing end-to-end processes, from evaluation to go-live, while...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Transform processes by leveraging data analysis and collaboration to enhance efficiency, optimize workflows, and implement innovative solutions in a dynamic technology delivery environment...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$134K - $173K *

Drive impactful customer success within our Scaled team by leading, coaching, and inspiring members to optimize client engagement and satisfaction, ensuring measurable value and improving operational...

CanadaRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Unlock potential by leading the design and delivery of innovative software solutions. Oversee project management, team performance, and system enhancements while ensuring quality and efficiency in a d...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$83K - $118K *

Unlock your potential by leading complex IT/SaaS projects, driving execution, and enhancing business processes. Collaborate with diverse teams to ensure project success while utilizing Agile methodolo...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$138K - $222K *

Join a team that's driving innovation in Data Analytics and AI. Lead cross-functional teams to deliver high-quality solutions, manage budgets, and inspire collaboration while ensuring alignment with b...

2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$137K - $219K *

Elevate IT operations by orchestrating complex initiatives, driving user adoption, and optimizing delivery processes. Serve as the key liaison among technical teams and business stakeholders to ensure...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Lead the charge in agile delivery as you guide and motivate software teams, ensuring effective processes and communication. Your expertise will directly impact product success and drive strategic impr...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $234K *

Grow your career with impactful SAP transformations, leading diverse teams and engaging stakeholders to ensure success across complex initiatives while enhancing your strategic project management skil...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$80K - $95K *

Empower client success by managing onboarding and project delivery, ensuring clients realize software value. Collaborate with stakeholders to drive adoption, satisfaction, and long-term relationships...

Cleveland, OHRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate the Global Data Production Operations by leading a dynamic team, implementing strategic plans, and ensuring quality and efficiency in customer reporting. Drive continuous improvement and foste...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$153K - $207K *

Partner with us to drive customer success through designing and implementing tailored AWS solutions. Leverage your technical expertise in cloud computing to guide enterprises in their cloud journey, i...

Reposted 1 month ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Drive complex projects from initiation to delivery, managing resources, risks, and financials to ensure compliance with healthcare mandates. Collaborate with diverse teams and stakeholders to achieve...

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Drive complex, high-impact projects from initiation to delivery, ensuring compliance with healthcare mandates. Collaborate with diverse teams, manage resources, and oversee project financials to achie...

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Join a team that's transforming healthcare mandates into actionable projects. Lead complex initiatives from inception to delivery, ensuring compliance and fostering high-performance teams while managi...

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Join us as a Delivery Consultant to optimize zTPS software for clients. Leverage your mainframe expertise to enhance deployment and usage, ensuring clients maximize their investments while collaborati...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join a team that's dedicated to optimizing field service operations while leading a high-performing team. Drive customer satisfaction and operational excellence across multiple sites, ensuring complia...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $170K *

Unlock your potential as a Service Desk Program Manager, leading a federal IT service desk initiative. Drive performance, enhance customer satisfaction, and manage a multi-tier support team while ensu...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $170K *

Unlock your potential by leading a federal IT service desk program, ensuring top-tier support and customer satisfaction while driving continuous improvement and operational excellence across multiple...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$86K - $96K *

Champion a dynamic team in delivering exceptional patient care and client services within a 24/7 veterinary hospital. Drive operational efficiency and enhance the client experience while managing reso...

Guelph, ONIn-Person

Today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Drive governance and compliance initiatives across Deloitte Global, enhancing AI ethics and privacy. Collaborate with multidisciplinary teams to implement frameworks, manage risks, and support transfo...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Lead the charge in enhancing governance and compliance across Deloitte Global. Collaborate with multidisciplinary teams to implement AI strategies, manage risks, and drive continuous improvement while...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Join a team that's driving governance and compliance initiatives across Deloitte Global. You'll engage with multidisciplinary teams to enhance AI ethics, manage risks, and support transformative proje...

1 week ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.