Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$110K - $130K *

Lead the charge in strategic technology initiatives, enhancing project management practices across the organization. Collaborate with cross-functional teams to deliver complex projects, ensuring align...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $95K *

Lead the charge in delivering impactful IT projects by managing complexity and risk, collaborating with stakeholders, and ensuring strategic alignment to drive business value and success metrics...

4 days ago

  •   Less than 5 years exp.  •   Staffing

$95K - $115K *

Champion data excellence by leading master data management and governance initiatives. Drive operational continuity, enhance data quality, and implement automation across enterprise platforms while fo...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Lead a team of integration consultants to deliver client-focused solutions, ensuring smooth transitions from sales to implementation. Drive operational excellence and client satisfaction through effec...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Elevate client satisfaction by leading a team of integration consultants, ensuring seamless project delivery and operational excellence. Drive continuous improvement and foster team development while...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$97K - $234K *

Lead the delivery of ServiceNow managed services, fostering client relationships and driving team performance. Collaborate with executives to enhance service quality and innovate solutions, while mana...

Toronto, ONIn-Person

Today

  •   8 - 10 years exp.  •   Legal & Accounting

$100K - $120K *

Drive successful aircraft delivery by managing the acceptance process, ensuring on-time and quality standards while liaising with customers and coordinating multi-functional teams to address technical...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$85K - $100K *

Lead the charge in transforming healthcare by managing large-scale digital initiatives. Collaborate with diverse stakeholders to ensure project success, focusing on adoption and integration of technol...

Richmond Hill, ONRemote

3 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$85K - $100K *

Join a dynamic team to lead and oversee strategic digital health initiatives. Drive project outcomes by collaborating with diverse stakeholders, managing timelines, and ensuring successful implementat...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$55K - $116K *

Lead and develop a high-performing Service Desk team, ensuring efficient operations and exceptional customer support while fostering a culture of continuous improvement and compliance with cybersecuri...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$88K - $105K *

Elevate data management by ensuring the reliability and quality of enterprise data. Collaborate with teams to enhance data processes, support investment operations, and drive continuous improvement in...

Montreal, QCIn-Person

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $96K *

Join a team that's dedicated to driving customer success through strategic relationships and cloud solutions. Leverage your expertise to enhance customer satisfaction, adoption, and retention while co...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $96K *

Help us drive customer success by fostering strategic relationships and maximizing the value of cloud solutions. Collaborate with teams to enhance customer satisfaction and adoption, ensuring impactfu...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Transform digital customer experiences by leading end-to-end solutions. Collaborate with cross-functional teams to design scalable, secure platforms, ensuring compliance and driving innovation for enh...

Toronto, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Transportation

$112K - $208K *

Transform project delivery by leading a team to enhance client processes and implement cutting-edge Project Management Information Systems, driving efficiency and innovation in capital projects across...

Toronto, ONIn-Person

Today

  •   Less than 5 years exp.  •   Legal & Accounting

$90K - $110K *

Manage customer conversions with expertise, ensuring seamless onboarding and integration. Drive project success through collaboration and technical problem-solving, while building strong relationships...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $230K *

Lead and elevate program delivery for a complex, multi-disciplinary initiative. Drive strategic orchestration, foster team growth, and ensure compliance while optimizing outcomes through innovative pr...

5 days ago

  •   11 - 15 years exp.  •   Media

$106K - $176K *

Join a team that's dedicated to enhancing IT service delivery while managing a dynamic support team. Drive operational excellence, resolve technical issues, and foster strong relationships with end us...

4 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Explore the dynamic role of a Program Manager, overseeing end-to-end data collection programs. Drive operational excellence, client satisfaction, and strategic execution in a fast-paced environment, e...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $160K *

Collaborate with technical teams and business units to deliver innovative technology solutions. Drive project management and operational improvements, ensuring alignment with business needs and effect...

Toronto, ONIn-Person

4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Explore opportunities to lead cross-functional teams and manage client projects, ensuring on-time delivery within budget while fostering effective communication and collaboration. Elevate project outc...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $172K *

Partner with us to drive services strategy and execution, aligning partner ecosystems with market needs. This role enhances service offerings, secures investments, and empowers sales teams to maximize...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$151K - $253K *

Transform businesses by managing Oracle software advisory and implementation services. Lead project strategies, engage with executives, and drive successful technology solutions for enterprise clients...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Empower organizations by managing software advisory services, enhancing technology investments, and driving profitability through strategic planning and compliance. Lead project delivery, engage with...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$75K - $94K *

Lead the charge in managing moderate complexity projects, ensuring timely delivery within scope and budget while fostering strong client relationships and mitigating risks throughout the project lifec...

Sudbury, ONIn-Person

3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.