Service Delivery Manager Jobs in Worcester, MA

Innovate high-volume call center operations to enhance customer trust and service quality. Lead supervisors and agents, ensuring performance standards are met while cultivating a culture of engagement...

Lead and manage a dynamic Knowledge Management team to enhance client support. Drive collaboration, optimize knowledge assets, and ensure high service quality while fostering team development and cont...

Join our Key & Strategic Client Success Management team to maximize client value, drive adoption and ensure retention through strategic partnerships and advocacy, offering a seamless experience while...

Lead the charge in driving strategic project initiatives across diverse departments, ensuring timely execution from inception to delivery. Foster collaboration and accountability in a fast-paced, high...

Lead the enhancement and optimization of the Salesforce CRM platform, ensuring user support, vendor collaboration, and data governance compliance while driving continuous improvement across organizati...

Advance your career by managing clinical operations and enhancing patient care within a dynamic correctional healthcare environment while ensuring compliance with standards and fostering teamwork amon...

Shape the future with SAP by leading implementations and driving enterprise transformations. Engage clients in all project phases to enhance processes around travel, expense, and accounts payable, mak...

Drive your career as a key Data Product Manager, influencing data strategy and delivering impactful products across health platforms and reporting systems while collaborating closely with technical te...

Lead the charge in seamless client implementations for pharmacy benefit management services, overseeing onboarding, project management, and operational readiness to ensure client success...

Join a team that's focused on enhancing client relationships and delivering accurate investment reporting. This role emphasizes client management within a dynamic environment, ensuring timely and high...

Grow your career by leading strategic partnerships and enterprise engagements, collaborating with cross-functional teams, and driving customer success in the life sciences sector to enhance clinical t...

Champion end-to-end solutions by managing complex customer engagements with a focus on measurable outcomes. Leverage structured analytical thinking to drive product design, implementation, and scalabl...

Join a team that's committed to project success, managing complex service operations and customer interfaces. Drive efficiency and deliver results while overseeing safety, quality, and cost in a dynam...

Lead complex healthcare technology implementations to enhance access, care coordination, and outcomes for movement-restricted populations, driving success through strong project management and collabo...

Engage as a strategic leader, driving client success across regions and products. Foster innovation, influence executives, and enhance client experience while ensuring operational excellence and compl...

Champion the growth of a technology delivery practice, leading cross-functional teams to deliver exceptional results across Adobe and Salesforce ecosystems, driving client success through strategic al...

Join a team that's dedicated to overseeing large-scale projects across multiple locations. You will ensure efficient coordination among teams and meet project deadlines while maintaining high standard...

Lead the charge in aligning product delivery with company goals, driving roadmap execution, and enabling technical excellence within an agile environment to enhance team efficiency and product quality...

Transform client relationships and drive business growth through strategic sales execution in Application Modernization Services. Leverage industry expertise and AI knowledge to deliver tailored solut...

Transform agile delivery as an experienced Scrum Master, leading integrated teams through effective development and sustainment of Oracle Cloud applications while aligning with government strategies a...

Shape initiatives by collaborating across teams to drive innovative solutions, optimize operations, and enhance efficiency. Engage in strategic planning to achieve company goals while elevating team p...

Advance growth by managing high-value B2B tech accounts, driving upsells, and breaking into new business areas within a global portfolio to achieve revenue targets and enhance customer relationships...

Champion analytics excellence by transforming complex data into actionable insights. Collaborate across teams to enhance revenue cycle operations and client delivery through Epic Clarity expertise and...

Champion client relationships by serving as a strategic partner, driving solution adoption and value realization. Lead account health monitoring, retention efforts, and internal cross-functional colla...

Empower customer success through proactive relationship management, strategic insights, and tailored solutions to maximize satisfaction and drive growth, ultimately transforming customer experiences a...