Service Delivery Manager Jobs in Washington, DC

Champion user-centered design as a Senior UX Manager, enhancing team dynamics and Agile processes while delivering exceptional product experiences through expert leadership and hands-on design excelle...

Lead the Technology Transformation advisory practice, guiding clients in defining and executing enterprise-scale digital transformation strategies that connect business objectives with technology mode...

Shape the future of Customer Success Operations by leading strategic projects, optimizing processes, and collaborating cross-functionally to ensure scalable solutions and impactful outcomes for growth...

Empower a team as you lead critical projects that assess service members' fitness for duty, ensuring a streamlined process for eligibility determinations. Your expertise will guide impactful decisions...

Accelerate client growth by managing relationships and driving new account openings. Engage with cross-functional teams to deliver innovative BPM solutions, while cultivating strong connections with c...

Shape the future of digital governance by translating legal mandates into effective IAM workflows. Collaborate with stakeholders to implement access control policies that enhance security and ensure c...

Unlock your potential by leading contract performance and managing program resources. Oversee cost, schedule, and quality to ensure efficient execution while communicating effectively with stakeholder...

Drive successful program execution through strategic management of cost, schedule, and performance. Collaborate with key stakeholders and lead contract administration to ensure excellence in delivery...

Champion client engagement by driving new accounts and fostering growth. Collaborate with leadership to develop innovative solutions, leveraging industry expertise in Digital BPM Services to build las...

Transform customer onboarding by leading a high-performing team to optimize software adoption and payment utilization while enhancing the customer experience and driving revenue growth. Collaborate cr...

Transform business processes by analyzing user needs and defining clear requirements. Collaborate closely with stakeholders to evaluate solutions, enhance product features, and ensure successful imple...

Contribute to the enhancement of enterprise applications by delivering technical support, analyzing business needs, and optimizing processes across key platforms, ensuring seamless operations and effe...

Transform IT service management by ensuring the governance and integrity of the Configuration Management Database (CMDB), optimizing practices, and collaborating with multiple teams to enhance data qu...

Transform the management of configuration data by overseeing CMDB governance, ensuring accuracy and integrity across IT processes. Collaborate with cross-functional teams to establish high standards a...

Accelerate your career by leading CMS account strategies, enhancing relationships, and driving growth through effective capture management while ensuring high standards in contract execution and overs...

Elevate product quality and service standards by providing expert technical support and training to retailers, while actively investigating and resolving field issues to enhance customer satisfaction...

Partner with us to lead the onboarding journey for Mid-Market customers. You will manage multiple implementations, ensuring each launch meets technical standards while driving customer success through...

Join a team that's committed to project excellence across diverse initiatives. As a Project Manager, you'll drive the success of projects within a dynamic team, managing resources, budgets, and schedu...

Elevate employee benefits management by overseeing comprehensive wellness programs across North America. Collaborate with stakeholders to ensure compliance, enhance offerings, and drive effective comm...

Lead project management efforts to coordinate installations of security systems. Engage with clients and internal teams to ensure timely delivery, address project milestones, and exceed client expecta...

Manage and coordinate installations and services for security projects, ensuring customer satisfaction and timely delivery. Collaborate across teams while overseeing project milestones and budgets to...

Drive technical expertise for a critical NIH ethics system, leading modernization efforts and ensuring secure data handling for over 18,000 users, while mentoring a dedicated engineering team in a rap...

Advance the strategic vision of the Enterprise Supplier Management office by architecting project governance, steering complex initiatives, and leading a high-performing team dedicated to optimizing p...

Lead end-to-end delivery of a federal website modernization program, managing scope, schedule, and quality from design to multi-year operations. Collaborate with clients, oversee technical teams, and...

Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...