Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$172K - $202K *

Lead the charge in delivering expert guidance on identity and access management technologies, focusing on architecting solutions and producing actionable research to enhance client performance and sec...

RemoteRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Business Services

$180K - $200K *

Shape the future of cybersecurity by leading product marketing initiatives that bridge product, sales, and market needs. Drive go-to-market strategies, create compelling narratives, and empower teams...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$238K - $311K *

Transform data governance by leading enterprise strategies, ensuring data quality, and driving AI readiness. Collaborate across teams to establish policies, enhance metadata platforms, and foster a cu...

RemoteRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$114K - $148K *

Shape the future of enterprise solutions by analyzing and optimizing complex business processes, designing advanced ERP customizations, and leading integration efforts to enhance operational efficienc...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$127K - $175K *

Champion the execution of security and privacy initiatives, aligning cross-functional teams to reduce risks and enhance outcomes. Drive strategic planning, maintain clear communication, and prepare ex...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $145K *

Champion client success by managing strategic partnerships with mid-sized enterprises. Drive measurable outcomes through relationship management, consultative problem-solving, and cross-functional col...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

The Account Manager at ScaleOps will be responsible for building and maintaining strong relationships with post-sale customers, ensuring their satisfaction and addressing their needs. This role involv...

New York, NYRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$119K - $202K *

Elevate your career by managing a Salesforce Digital Transformation Center, leading a team of architects and administrators, and driving operational excellence across a multi-org environment while eng...

Reston, VARemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Join a team that's redefining healthcare integration by leading innovative solutions in Epic BMDI. Leverage your expertise to enhance clinical workflows, ensure data integrity, and drive project succe...

Chicago, ILRemote

3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Unlock potential by leading integration efforts in healthcare technology. Collaborate with cross-functional teams to enhance clinical workflows and ensure seamless data exchange, while maintaining hig...

Chicago, ILRemote

3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$106K - $167K *

Join a team that's redefining ERP solutions by analyzing complex business processes, developing custom architectures, and leading data migrations to optimize performance and compliance across diverse...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$110K - $149K *

Shape the future of data engineering by transforming data into impactful solutions. Collaborate with teams to build and optimize data infrastructure, ensuring alignment with strategic goals and enhanc...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $135K *

Champion the growth of our Global Enterprise Solutions Engineering team by driving technical sales strategy and fostering cross-functional collaboration to secure complex enterprise SaaS contracts and...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Manage the end-to-end SIT testing strategy, leading QA teams and ensuring quality across projects. Collaborate with stakeholders to develop test plans, oversee execution, and drive continuous improvem...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Staffing

$120K - $150K *

Unlock a seamless end-user experience by overseeing technical support, mentoring, and cross-functional collaboration in a dynamic IT environment dedicated to operational excellence and service improve...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$115K - $173K *

Lead the charge in developing and implementing advanced risk segmentation strategies, leveraging statistical methodologies and machine learning to optimize financial returns and enhance model performa...

Southfield, MIRemote

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Transform healthcare delivery by leading program initiatives that drive partner success in value-based care. Utilize data-driven strategies to manage launch processes, ensuring alignment across teams...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Lead global clinical laboratory projects by ensuring operational excellence, client satisfaction, and effective cross-functional collaboration while mentoring junior project managers to elevate team p...

Kentucky, USRemote

Reposted today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$79K - $150K *

Elevate billing processes by overseeing design and governance within Oracle, ensuring efficiency and accuracy in invoicing. Collaborate with cross-functional teams to drive improvements and mentor jun...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$117K - $189K *

Pioneer global Orexin development programs by driving project management efforts. Partner with the Global Team Leader to oversee cross-functional teams, manage critical activities, and ensure project...

RemoteRemote

Reposted today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Transform the infrastructure landscape by leading Site Reliability Engineering and platform architecture for global expansion, ensuring reliability, cost efficiency, and compliance across multiple ser...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$139K - $176K *

Unlock potential by leading the development of a transformative AI platform. Drive product strategy, enhance user experience, and ensure alignment across teams to deliver impactful solutions that empo...

New Jersey, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$85K - $130K *

Drive team performance and enhance customer experience by overseeing policy administration and contact center operations. Collaborate on goals, manage staffing, and ensure compliance with regulations...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $145K *

Lead the charge in driving client success and commercial growth by managing strategic relationships, identifying upsell opportunities, and ensuring client satisfaction across a diverse portfolio in th...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$84K - $124K *

Join a passionate team as a Partner Success Manager, driving retention and growth for accounting partners through strategic success planning and tailored growth solutions, while connecting partner nee...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.