Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$102K - $120K *

Lead the charge in driving product strategy and execution for AI applications, ensuring high-quality delivery and alignment with business outcomes. Collaborate with cross-functional teams to optimize...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$199K - $370K *

Lead a dynamic team of Sales Specialists to drive growth and revenue in the Risk sector. Collaborate with leadership to enhance customer engagement, implement strategic solutions, and achieve sales ta...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$135K - $160K *

Empower cross-functional collaboration by aligning technology with business priorities. Drive strategic initiatives, enhance cybersecurity compliance, and foster trusted relationships to optimize ente...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$135K - $160K *

Unlock potential by serving as a strategic liaison between Finance, Facilities, and Supply Chain functions and IT, ensuring alignment of technology capabilities with business priorities and driving su...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$80K - $100K *

Accelerate progress at client organizations by leading end-to-end Dayforce Payroll implementations. Own the payroll workstream, ensuring compliance and delivering tailored solutions while fostering st...

Toronto, ONRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in expanding staffing solutions across government sectors. Drive business development, operational excellence, and consultant delivery while ensuring scalable growth and profitability...

Indianapolis, INRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $145K *

Join a team that's dedicated to maintaining secure, reliable IT operations. You'll manage platforms, troubleshoot applications, and enhance workflows, ensuring seamless support for internal teams whil...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$102K - $147K *

Champion new business growth by strategically acquiring clients in large enterprises. Drive the full sales cycle, build trust-based relationships with C-level executives, and deliver exceptional clien...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Join a team that's driving business development across a diverse portfolio, managing accounts, generating leads, and closing sales. You'll engage with clients to deliver customized solutions while ach...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$93K - $159K *

Advance your career by developing and standardizing Procurement processes that enhance compliance and efficiency. Collaborate with cross-functional teams to create clear documentation and governance p...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Transform strategic initiatives by coordinating and executing projects that enhance organizational effectiveness, support leadership communication, and drive process excellence across departments, ens...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Elevate financial integrity by leading accounting operations, ensuring compliance, and driving efficiency across departments. Collaborate with teams to deliver accurate financial reporting and support...

St. Louis, MORemote

6 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Transform enterprise strategies into actionable roadmaps, guiding clients through comprehensive change initiatives. Collaborate with stakeholders to drive alignment, enhance performance, and ensure su...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$134K - $306K *

Drive strategic initiatives and lead cross-functional teams to deliver exceptional customer engagement and project execution, ensuring alignment with scientific, operational, and financial goals while...

North Carolina, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Join a team that's driving large-scale infrastructure projects. As a Project Manager, you'll lead initiatives from kickoff to closeout, ensuring alignment with program objectives and stakeholder expec...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$68K - $143K *

Join us to enhance business processes through analysis and reengineering, collaborating with stakeholders to ensure effective solutions and implementation. Drive efficiency and innovation in transport...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$115K - $183K *

Transform your career by leading product strategy and execution for digital transformation platforms. Collaborate with cross-functional teams to identify key challenges, drive impactful solutions, and...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $193K *

Transform enterprise security by leading product strategy and delivery, focusing on data protection and compliance. Drive innovation through AI integration, ensuring scalable solutions that meet evolv...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Engage with advisors to enhance relationships and promote innovative banking solutions. Leverage your expertise in business planning and territory management to drive sales and optimize product delive...

Ontario, CARemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Reimagine data governance by shaping a robust framework that empowers teams to define, manage, and optimize data products with clear accountability, streamlined workflows, and effective collaboration...

RemoteRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Join a team that's shaping the future of data technology, transforming businesses through strategic data solutions. Drive impactful projects, collaborate with industry leaders, and unlock data potenti...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $93K *

Join a team that's dedicated to managing complex commercial liability claims. You'll negotiate settlements, investigate coverage, and ensure compliance while maintaining high standards in a fast-paced...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$94K - $151K *

Shape the future of enterprise strategy by leading a diverse portfolio of programs and initiatives. Collaborate with cross-functional teams to drive measurable business value and ensure alignment with...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $220K *

Empower the future of financial operations by mastering money movement, ensuring seamless transactions and transparency. Collaborate with cross-functional teams to drive product success and enhance cl...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Collaborate with customers to enhance their experience by providing technical support and strategic insights while actively engaging with sales, product, and engineering teams to drive customer succes...

New York, NYRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.