Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$210K - $256K *

Accelerate progress at a leading consulting firm by managing a large-scale data transformation program. Oversee governance, stakeholder alignment, and change management across multiple workstreams to...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Unlock growth by leading federal capture efforts, developing strategies, and securing contracts. Collaborate with cross-functional teams to align customer needs with capabilities, ensuring compliance...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Transform the landscape of dental negotiations by leading strategic partnerships with payers, optimizing contracts, and driving revenue growth through data-driven insights and collaborative execution...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$115K - $165K *

Lead the charge in driving client success and revenue growth through Professional Services sales, collaborating across teams to enhance client relationships and maximize value in the Financial Service...

CanadaRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$121K - $161K *

Transform your career by leading the design and implementation of Veeva Vault RIM, ensuring optimal performance and compliance while collaborating with cross-functional teams to enhance user experienc...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Join a dynamic team as a strategic partner to senior living operators, driving adoption and ROI. Leverage your clinical expertise and commercial acumen to enhance client relationships and ensure succe...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$65K - $100K *

Champion exceptional client experiences by managing environmental and building assessments. Serve as the primary contact for clients, ensuring projects are delivered on time and within budget while fo...

Sarnia, ONRemote

4 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $158K *

Champion large-scale remodel projects across multiple regions, ensuring quality, budget, and schedule adherence while navigating the complexities of active retail environments and enhancing customer e...

Texas, USRemote

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Champion project success by leading cross-functional teams to deliver innovative business solutions on time and within budget, while managing risks and fostering collaboration across departments to en...

Portland, ORRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Manage IT projects to implement M365 solutions for diverse clients, ensuring successful execution of project goals and fostering collaboration between teams...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$177K - $278K *

Partner with us to drive the strategic vision and operational excellence of our Veeva Regulatory Information Management platform, ensuring compliance and enhancing global regulatory processes through...

Massachusetts, USRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$110K - $145K *

Join a team that's redefining customer experiences through innovative digital products. Lead strategies that enhance self-service, automation, and engagement, driving satisfaction and operational effi...

Florida, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$76K - $127K *

Elevate your career by driving impactful marketing strategies for electronic prior authorization solutions. Collaborate across teams to enhance provider engagement and improve patient access, while le...

Columbus, GARemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$140K - $180K *

Unlock potential by leading digital transformation initiatives, leveraging open source and cloud technologies. Collaborate with cross-functional teams to enhance public sector solutions, ensuring clar...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Pioneer customer success by nurturing strategic relationships, driving product adoption, and ensuring satisfaction. Leverage your expertise to mentor junior team members and shape customer success str...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$187K - $224K *

Lead the charge in managing complex technical solutions across multiple workstreams, ensuring seamless integration and delivery for a high-stakes federal program. Drive risk management and stakeholder...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $192K *

Accelerate revenue growth by driving security services sales, managing the full sales lifecycle, and building strategic relationships with clients and partners to enhance market presence and deliver i...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Join a dynamic team as a Senior Project Manager, leading national infrastructure projects for financial services clients. Drive strategic objectives while managing multiple projects from initiation to...

Atlanta, GARemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the charge in managing complex infrastructure projects for financial services clients. Oversee planning, execution, and completion of renovations and upgrades, ensuring alignment with strategic o...

Knoxville, TNRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Transform project delivery by leading national infrastructure renovations for financial services clients. Manage multiple projects from initiation to completion, ensuring alignment with strategic obje...

Charlotte, NCRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$162K - $228K *

Transform the Ad Tech landscape by leading cross-functional teams to ensure seamless delivery and execution of complex technology portfolios, driving strategic initiatives and fostering collaboration...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Drive growth and scale by leading customer engagement and solution implementation in the Banking and Financial Services sector. Identify opportunities, nurture relationships, and exceed revenue target...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Empower strategic growth by managing key accounts across diverse sectors. Drive revenue, enhance client relationships, and deliver integrated solutions while collaborating with global teams to ensure...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Aerospace & Defense

$126K - $210K *

Unlock potential by leading a dynamic engineering team to enhance specialty prescription processes. Drive strategic direction, foster collaboration, and ensure delivery excellence while managing multi...

Columbus, GARemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$75K - $135K *

Elevate your career by independently leading high-impact sales enablement initiatives. Utilize your expertise in strategic selling and data-driven insights to improve sales performance and nurture cro...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.