Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$155K - $165K *

Help us build and enhance our go-to-market launch system, driving customer engagement and adoption for impactful releases. Collaborate cross-functionally to ensure alignment and seamless communication...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Transform digital growth strategies by overseeing website, SEO, and campaigns. Drive content distribution, partner marketing, and harness AI for analytics, ensuring effective buyer engagement and meas...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$147K - $233K *

Lead the charge in executing complex government development programs that ensure reliable, secure, and resilient connectivity solutions across various domains, meeting critical mission objectives with...

RemoteRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$174K - $291K *

Lead the charge in shaping enterprise identity and access management strategies. Drive operational excellence, oversee IAM governance, and collaborate with cross-functional teams to enhance security a...

RemoteRemote

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$102K - $154K *

Lead the charge in managing complex customer escalations, driving rapid resolutions and systemic improvements. Collaborate cross-functionally to enhance workflows and customer experiences while ensuri...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$103K - $197K *

Empower talent development by designing and implementing performance management solutions that align with business strategies, ensuring accountability and fostering growth across diverse employee popu...

San Antonio, TXRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$250K - $275K *

Join us to lead clinical operations for a multi-state virtual care team, ensuring high-quality, timely care. This role combines direct patient care, administrative leadership, and strategic oversight...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Join a team that's redefining client onboarding and implementation in cybersecurity. Drive successful project delivery by translating contracts into actionable plans, coordinating resources, and ensur...

Washington, DCRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Engage in strategic project management to drive transformation and enhance customer experience across a portfolio. You'll oversee resource allocation, stakeholder communication, and successful project...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Lead the charge in managing complex public safety projects, ensuring timely delivery and high customer satisfaction. Oversee a diverse portfolio while collaborating with cross-functional teams to driv...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in implementing client benefit plans, ensuring seamless execution and fostering strong partnerships. Manage project timelines, coordinate stakeholders, and address critical issues to e...

Oak Brook, ILRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $145K *

Unlock your potential by designing CI/CD pipelines and automating processes. Collaborate with teams to enhance development efficiency while ensuring system compliance and security across AWS and Azure...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$140K - $170K *

Unlock the potential of our product as a Senior Product Manager, driving outcomes that deliver real value to customers and the business. Collaborate closely with design and engineering to shape soluti...

Rapid City, SDRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $170K *

Lead product outcomes by deeply understanding customer needs and driving value through collaboration with design and engineering teams. Own the entire problem-solving arc from conception to delivery...

Rapid City, SDRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$243K - $365K *

Empower teams by leading the development of innovative Leader Enablement products. Drive strategy, roadmap execution, and cross-functional collaboration to enhance talent management and coaching solut...

RemoteRemote

Today

  •   8 - 10 years exp.  •   Consumer Technology

$90K - $110K *

Help us drive project success by managing AV integration projects from inception to completion, ensuring timely delivery, budget adherence, and client satisfaction while fostering collaboration within...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Engage with clients to transform complex Enterprise Architecture needs into actionable solutions. Manage implementation workstreams, ensuring effective onboarding and training while fostering strong r...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Lead a dynamic team of software engineers to enhance data import systems, ensuring efficient document processing and integration. Drive technical direction, improve engineering practices, and foster a...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Transform project delivery by managing multiple building systems initiatives, ensuring that projects align with company standards, budget constraints, and critical timelines. Serve as a key liaison am...

Dallas, TXRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Help us build and manage a robust internal controls framework to ensure compliance and operational efficiency. This hands-on role involves collaborating across teams to enhance financial reporting pro...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Empower innovation by leading the development of production Generative AI solutions. Collaborate with cross-functional teams to design, build, and optimize workflows, ensuring operational excellence a...

Florida, USRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $150K *

Unlock potential by leading cross-functional teams to deliver high-quality capital projects in regulated environments. Drive operational excellence and mentor talent while ensuring compliance with saf...

Indiana, USRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Join a team that's shaping the future of CRM solutions, driving technical leadership and product strategy within the Salesforce ecosystem. Collaborate with cross-functional teams to enhance client por...

Philadelphia, PARemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Elevate operational excellence and quality management by leading process improvements, ensuring compliance, and fostering a patient-first culture. Oversee a dedicated team to enhance quality systems a...

Ontario, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $110K *

Join our mission to streamline operations! Oversee contract management and vendor relationships, ensuring smooth processes and strong partnerships. Utilize detail-oriented skills to enhance efficiency...

San Diego, CARemote

4 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.