Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.
Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.
Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.
Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.
Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.
$110K - $130K *
Lead the charge in optimizing Agile practices for cross-functional teams, ensuring effective prioritization and communication. Protect team capacity while mentoring Scrum Masters to enhance execution...
Reposted yesterday
$120K - $145K *
Champion the development of cutting-edge infrastructure for AI systems, focusing on Kubernetes management, automated deployments, and reliable scaling to support enterprise demands across multiple clo...
4 weeks ago
DSHS DDA Developmental Disability Case Resource Manager
$69K - $93K *
Drive impactful change by providing specialized support to individuals with developmental disabilities. Utilize your case management expertise to enhance client independence and quality of life throug...
1 week ago
Chief Information Security Officer (CISO) / Directeur de la sécurité de l'information
$216K - $325K *
Lead enterprise security initiatives, driving strategy and governance while ensuring compliance and risk management. Collaborate across teams to protect information assets and foster a culture of secu...
1 week ago
$167K - $250K *
Elevate service operations by developing strategies that enhance performance, drive accountability, and ensure customer satisfaction through effective leadership and operational excellence in a comple...
2 weeks ago
$110K - $130K *
Join a team that's redefining cloud-based contact center solutions. As a Project Manager, you'll lead diverse projects, engage with stakeholders, and drive innovative implementations using AWS technol...
2 weeks ago
$94K - $266K *
Join us to lead innovative cloud-based contact center projects, driving success for Mid-Market & Enterprise clients. Utilize your project management expertise to deliver cutting-edge solutions and fos...
2 weeks ago
Strategic Initiatives Project Manager - US Remote
$100K - $110K *
Drive critical cross-functional initiatives, bridging strategy and execution to enhance mobile and fixed video services. Lead project management, streamline operations, and deliver impactful reporting...
1 week ago
$235K - $348K *
Lead the charge in driving complex sales engagements by collaborating with executives to develop high-value opportunities and ensure successful deal closures through strategic alignment and multidisci...
2 weeks ago
$120K - $160K *
Analyze complex data and drive solutions as a Business Analyst in the public sector. Leverage your expertise in pension systems to identify issues and enhance processes, ensuring effective communicati...
Reposted 2 days ago
Senior Manager - Software Engineering (REF# ME0826)
$170K - $180K *
Lead the charge in overseeing complex software development initiatives, driving Agile sprint teams, and ensuring seamless integration of web services and databases to meet organizational goals while e...
4 weeks ago
$97K - $130K *
Drive collections performance and lead a high-performing team in a fast-paced environment. Collaborate cross-functionally to enhance customer experience while ensuring compliance and optimizing proces...
3 weeks ago
Manager, Enterprise Customer Success
$110K - $130K *
Drive success by leading and coaching a dedicated team of Enterprise Customer Success Managers, ensuring standout performance in onboarding, renewals, and customer outcomes in a fast-paced, startup en...
3 weeks ago
$90K - $100K *
Partner with us to lead and mentor a team in delivering utility software implementations, ensuring projects meet client needs and are completed on time and within budget while fostering a culture of c...
2 weeks ago
Associate Consultant, AI Professional Services
$80K - $120K *
Champion AI-driven process automation by collaborating across teams to enhance workflows, build tools, and support consulting engagements as the Professional Services practice evolves to serve externa...
1 week ago
Children's Behavioral Health Training Operations Manager
$83K - $110K *
Lead operational excellence by managing complex training programs and enhancing processes for a statewide initiative, ensuring effective communication and client engagement while fostering a high-perf...
Reposted 5 days ago
$110K - $130K *
Lead the charge in overseeing high-impact projects, driving strategic initiatives, and fostering strong customer relationships while ensuring alignment with business objectives and delivering measurab...
Reposted 1 week ago
Director Utilization Management
$110K - $130K *
Join a team that's dedicated to optimizing healthcare delivery through strategic leadership in Utilization Management. Drive excellence in clinical care and operational outcomes while ensuring complia...
2 weeks ago
Project Manager (MEP Engineering)
$130K - $170K *
Shape the future of capital projects by leading multi-discipline teams to deliver complex design packages, ensuring quality and client satisfaction across diverse sectors including healthcare and gove...
1 week ago
Lead Customer Experience Technical Engagement Manager
$102K - $147K *
Empower clients to maximize their UKG investment by driving success through strategic partnerships, technical stewardship, and executive engagement, ensuring top-tier outcomes for Premium accounts acr...
Reposted 2 weeks ago
Quality Operations Manager (Contract)
$100K - $120K *
Contribute to quality operations initiatives by reviewing study documents, supporting audits, and ensuring compliance with regulatory standards. Collaborate with cross-functional teams to enhance qual...
2 days ago
Clinical Development and Engagement Lead
$110K - $130K *
Join a team that's dedicated to enhancing clinician engagement and development. This role focuses on onboarding, professional growth, and retention strategies for surgical teams, ensuring a high-quali...
1 week ago
Senior Project Manager-MEP Building Automation Controls
$110K - $130K *
Partner with us to lead multiple real estate projects in financial services, managing planning, execution, and closeout with a focus on MEP systems and automation. Your strategic insight will drive su...
Reposted 6 days ago
$95K - $115K *
Empower a top-notch Remote Hands team by providing expert oversight and guidance, ensuring the highest quality technical support and exceptional customer experience in a dynamic data center environmen...
4 weeks ago
Technical Customer Success / Customer Program Manager
$110K - $130K *
Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...
Reposted 3 weeks ago
What does a Service Delivery Manager do?
A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.
What qualifications are typically required for Service Delivery Manager jobs?
Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.
How much do Service Delivery Managers earn?
Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.
Where can Service Delivery Managers work?
Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.
What career paths can follow a Service Delivery Manager role?
Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.