Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$100K - $120K *

Help us shape the future of healthcare identity management by leading projects, ensuring compliance, and enhancing operational efficiency. Collaborate with stakeholders to drive success and foster gro...

Oregon, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Drive growth by building and scaling credit card acquisition channels through innovative affiliate partnerships, targeted paid search, and social programs, while collaborating with cross-functional te...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Take ownership of the enterprise project portfolio, leading strategic initiatives and managing a team of Project Managers. Drive executive reporting, ensure project delivery, and enhance PMO standards...

Palm Beach, FLRemote

2 weeks ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$150K - $205K *

Join a team that's driving M&A success by leading financial strategy, target evaluation, and integration planning. Collaborate with senior leaders to identify opportunities and execute critical phases...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $100K *

Take ownership of client-facing projects, ensuring alignment with objectives and operational excellence. Collaborate cross-functionally to drive continuous improvement while managing client relationsh...

Overland Park, KSRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Champion complex bids by leading diverse teams through the entire lifecycle, ensuring compliance and quality while optimizing strategies with AI and digital tools to deliver impactful proposals that w...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $150K *

Shape the future of client engagement and service delivery, driving Professional Services success in the U.S. Public Sector. Collaborate with teams to boost revenue generation, enhance client relation...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$190K - $238K *

Empower providers by crafting compelling product narratives and strategies that enhance adoption and engagement. Collaborate with cross-functional teams to translate insights into impactful marketing...

RemoteRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Transform enterprise resilience by leading strategic initiatives in crisis management, business continuity, and disaster recovery. Collaborate across functions to enhance operational readiness and ens...

Minneapolis, MNRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Transform strategic vision into actionable plans by leading complex projects. Collaborate with cross-functional teams and client leaders to ensure alignment and deliver measurable business impact thro...

Covington, KYRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Lead the charge in program management excellence, ensuring seamless operations and compliance across diverse teams while supporting critical Air Force contract initiatives and rapid-response readiness...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Advance customer relationships by expertly negotiating renewals and driving revenue growth. Collaborate cross-functionally to enhance the customer experience and ensure timely contract closures while...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$180K - $210K *

Transform technology operations by leading strategic initiatives, enhancing cybersecurity, and fostering cross-functional collaboration to support mission-driven projects and a remote-first workforce...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Lead the charge in managing cross-functional programs that enhance AI data quality and evaluation. Collaborate with diverse teams to translate product needs into actionable plans, ensuring efficient d...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Develop and implement quality management processes, driving continuous improvement and operational excellence. Collaborate with teams to enhance training, project management, and system enhancements...

Georgia, USRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Lead the charge in ensuring seamless deployment of enterprise-grade infrastructure by integrating, testing, and validating complex systems in a controlled lab environment, enabling rapid field activat...

La Plata, MDRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Join a team that's shaping the future of technology solutions by leveraging your expertise as a Principal Solution Architect. Drive customer success through innovative implementations and strategic gu...

Dallas, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$105K - $118K *

Transform client relationships and drive revenue growth by managing a portfolio of correctional agency accounts. Leverage strategic account management and proactive business development to achieve ret...

Trenton, NJRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$165K - $205K *

Lead the charge in cybersecurity governance and risk management consulting. Drive client engagements, develop security frameworks, and mentor teams while ensuring alignment with industry standards and...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Unlock potential by leading PMO operations for a complex federal IT program. Collaborate with stakeholders to ensure timely execution, effective risk management, and compliance, while maintaining sche...

Chicago, ILRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Manage and lead complex infrastructure projects for financial services clients, ensuring strategic objectives are met through effective planning, execution, and collaboration. Elevate your career in a...

San Antonio, TXRemote

6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the execution of complex infrastructure projects, ensuring alignment with strategic objectives while managing client relationships and project teams. Drive innovation in project delivery and enha...

Dallas, TXRemote

6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead critical infrastructure projects for financial services clients, managing all phases from planning to completion. Collaborate with teams to ensure project success while mentoring junior managers...

Tempe, AZRemote

6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$115K - $160K *

Transform business needs into scalable solutions by managing the Microsoft Dynamics 365 platform. Collaborate with stakeholders to enhance processes, optimize user experience, and ensure effective gov...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $140K *

Champion the proposal process by leading submissions, coordinating resources, and ensuring strategic alignment. Drive improvements in proposal development while fostering collaboration across teams to...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.