Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$95K - $115K *

Drive product ownership and functional support for Oracle Fusion SCM and Fleet Management. Collaborate with stakeholders to resolve complex issues, enhance processes, and shape the product roadmap whi...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Staffing

$85K - $130K *

Grow and lead complex multidisciplinary projects from initiation to completion. Collaborate with diverse teams and clients to deliver high-quality results while managing budgets, schedules, and relati...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $130K *

Drive customer success by leading a team of managers to enhance client experiences, ensuring value delivery and operational excellence in multifamily property management. Collaborate cross-functionall...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's committed to enhancing IT training delivery for FAA personnel. Leverage your expertise in Microsoft 365 and instructional design to empower users, improve tech adoption, and elevate...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Shape the future of clinical trials by driving business development initiatives, identifying opportunities with sponsors and CROs, and promoting CTSdatabase's services to enhance growth and profitabil...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Drive operational excellence at a leading healthcare organization by leading funded medical accounts receivable. Build a high-performing collections team, enhance cash flow, and ensure compliance whil...

Pennsylvania, USRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $201K *

Lead the charge in shaping and evolving a global web ecosystem, overseeing strategy, operations, and governance to deliver high-performing digital experiences that drive engagement and business growth...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Join us to lead strategic initiatives in project and service management, enhancing portfolio visibility and governance across Information Systems. Drive operational excellence and foster collaboration...

Topeka, KSRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$112K - $120K *

Optimize client success by leading end-to-end implementations for banks and credit unions, ensuring timely launches and measurable value through strategic guidance and cross-functional collaboration...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's driving global HRIS strategy and platform delivery. Lead a diverse team to enhance UKG Pro Workforce Management, ensuring system stability, compliance, and continuous improvement ac...

Florida, USRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $95K *

Unlock customer success by managing relationships and optimizing the Goby platform. Collaborate with teams to enhance service delivery, drive value creation, and support clients in achieving their sus...

Chicago, ILRemote

5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$250K - $275K *

Drive the transformation of banking by guiding product strategies for an innovative Banking as a Service platform, ensuring alignment across teams to deliver impactful financial solutions...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $170K *

Drive product strategy and innovation in a collaborative environment, leading cross-functional initiatives that enhance customer experiences and deliver measurable business outcomes. Elevate your care...

Austin, TXRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Accelerate progress at the forefront of litigation support services. Join a dynamic team dedicated to client success, driving sales strategies, and enhancing customer satisfaction while achieving pers...

San Francisco, CARemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by becoming a trusted advisor in litigation support services, driving sales growth through client engagement, strategic partnerships, and expert knowledge in Electronic Data Discovery...

Seattle, WARemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $200K *

Empower clients by leading the implementation of innovative solutions, ensuring successful adoption and integration of Omnissa Workspace ONE. Collaborate with diverse teams to drive business outcomes...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $150K *

Lead the charge in defining and executing product strategies for Benefits, collaborating with cross-functional teams to drive innovation and deliver customer value through data-driven insights and aut...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$127K - $206K *

Empower customer success by leading strategic service delivery for major accounts. Drive adoption of security solutions, collaborate with C-suite leaders, and manage the entire services lifecycle to m...

Texas, USRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $140K *

Unlock potential by leading complex technology projects for state clients, managing budgets, timelines, and cross-functional teams. Drive modernization efforts while ensuring seamless delivery and cli...

Richmond, VARemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $180K *

Transform customer success by leading strategic post-sales initiatives, fostering C-level partnerships, and driving business transformation. Ensure predictable renewals and maximize value through coll...

Addison, TXRemote

5 days ago

  •   11 - 15 years exp.  •   Information Technology

$160K - $190K *

Join a team that drives contract strategy for large-scale data center projects, managing RFPs and contract administration. Collaborate with cross-functional teams to ensure compliance and optimize ris...

Redwood City, CARemote

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$136K - $160K *

Advance the software delivery process by managing launches and releases, ensuring accuracy and efficiency through automation and collaboration with cross-functional teams. Design workflows and tools t...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $225K *

Elevate project success by leading multidisciplinary teams in nuclear design and program management, ensuring safety, quality, and compliance across all phases of construction and operations for compl...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$145K - $160K *

Shape exceptional client experiences by leading onboarding and operations. Collaborate with cross-functional teams to manage complex projects, ensuring timely delivery and exceeding client expectation...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Help us enhance federal human capital operations through independent analysis, strategic recommendations, and effective program delivery. Collaborate on data-driven insights to improve efficiency and...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.