Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$180K - $220K *

Join us to lead the strategic management and optimization of software systems across a global organization, ensuring reliability, innovation, and efficiency while fostering strong partnerships between...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$98K - $155K *

Join a team that empowers enterprise customers to unlock the full value of their SaaS solutions through strategic engagement, relationship-building, and proactive support, driving successful product a...

New York, NYRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $135K *

Join us to build and scale a high-performing PMO, leading project management initiatives while developing talent and establishing processes that enhance client delivery and satisfaction in the public...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Join a team that's redefining change management in healthcare. Support the adoption of innovative informatics solutions, ensuring seamless transitions and user readiness across the Veterans Health Adm...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $120K *

Drive client success through strategic account management, focusing on renewals, growth, and performance. Manage relationships with publisher partners, delivering impactful insights to enhance engagem...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Inspire the evolution of commercial systems, enhancing integration and automation across platforms like Salesforce and HubSpot. Drive AI adoption to streamline workflows, ensuring data integrity and r...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Lead the charge in product innovation. Own strategy and execution, collaborating with cross-functional teams to transform customer insights into impactful solutions that drive business success and enh...

Alpharetta, GARemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $185K *

Lead cross-functional teams to drive infrastructure remediation programs, improving performance and reliability across AI and hyperscale data center environments. Collaborate with engineering and oper...

British Columbia, CARemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Engage in high-impact consulting, leading digital transformation in terminal operations. Collaborate with multidisciplinary teams to optimize workflows, enhance automation, and drive strategic initiat...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$140K - $150K *

Reimagine the services landscape by optimizing the sales and delivery of professional services. In this influential role, collaborate cross-functionally to enhance proposal creation, streamline operat...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Unlock your potential as a strategic leader driving growth in cybersecurity consulting. Engage with executive stakeholders, close complex deals, and leverage a vast partner ecosystem to deliver tailor...

Scottsdale, AZRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$175K - $190K *

Innovate the deployment process by leading two squads to ensure seamless integration and self-service capabilities for customers, driving measurable outcomes and enhancing product effectiveness in a d...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Transform healthcare billing by leading a dedicated Hospital Billing Claims team, enhancing claims accuracy, regulatory compliance, and team performance while collaborating with partners to deliver op...

Pittsburgh, PARemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$95K - $115K *

Lead the charge in optimizing hospital billing processes by guiding a skilled claims team. Drive improvements in claims management, regulatory updates, and collaboration with professional billing to e...

Pittsburgh, PARemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$150K - $160K *

Join a team that's dedicated to transforming behavioral health operations by implementing strategic initiatives, ensuring quality standards, and enhancing support for clinic leaders. Collaborate acros...

Boulder, CORemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Unlock potential by leading strategic growth initiatives in the Public Sector. As a trusted advisor, you'll enhance client relationships and drive adoption of innovative health solutions, ensuring mea...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$167K - $176K *

Shape the future of design operations by driving program execution, leveraging AI for efficiency, and managing cross-functional partnerships to enhance creative workflows and deliver impactful design...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$143K - $151K *

Drive operational excellence and program execution across design initiatives, leveraging AI to automate workflows and enhance collaboration. Build scalable systems and manage vendor relationships to e...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$140K - $190K *

Empower our sales team by driving strategic growth in key accounts. Leverage your expertise in Enterprise SaaS to navigate complex sales in the Life Sciences sector, fostering partnerships and deliver...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$98K - $158K *

Partner with us to transform customer journeys by leading a high-performing team dedicated to building strategic relationships and enhancing satisfaction, retention, and growth through data-driven ins...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Lead and expand strategic client relationships, driving satisfaction and revenue growth. Collaborate cross-functionally to deliver high-impact solutions and manage large-scale initiatives while ensuri...

Maryland, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$85K - $130K *

Grow and lead complex multidisciplinary projects from initiation to completion. Collaborate with diverse teams and clients to deliver high-quality results while managing budgets, schedules, and relati...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $95K *

Join a team that's committed to enhancing IT training delivery for FAA personnel. Leverage your expertise in Microsoft 365 and instructional design to empower users, improve tech adoption, and elevate...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Drive customer success by leading a team of managers to enhance client experiences, ensuring value delivery and operational excellence in multifamily property management. Collaborate cross-functionall...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Drive product ownership and functional support for Oracle Fusion SCM and Fleet Management. Collaborate with stakeholders to resolve complex issues, enhance processes, and shape the product roadmap whi...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Staffing

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.