Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$103K - $181K *

Lead the charge in implementing comprehensive security measures for a large-scale defense project, ensuring the protection of personnel, facilities, and sensitive information while collaborating with...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$125K - $140K *

Optimize your career by managing enterprise-wide database environments, ensuring high availability, executing disaster recovery strategies, and supporting critical operations in a dynamic SaaS ecosyst...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $145K *

Drive product strategy and modernization for merchant onboarding solutions, collaborating with cross-functional teams to enhance risk management capabilities and ensure market-leading standards in a d...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$181K - $245K *

Elevate your career by leading lifecycle marketing strategies that enhance customer engagement, retention, and monetization. Drive impactful programs while managing a high-performing team and collabor...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Unlock your potential by leading technical execution of Electrification Solutions projects. Drive safety, quality, and customer satisfaction while managing resources and risks to ensure project succes...

Texas, USRemote

5 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$225K - $265K *

Partner with us to lead a high-performing engineering team, driving innovation and efficiency in our travel marketplace. You'll manage project lifecycles, enhance collaboration, and champion a custome...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $170K *

Champion the development and readiness of our Solutions Engineering team by creating impactful enablement programs and training that drive technical excellence and improve deal execution. Collaborate...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$215K - $235K *

Lead the charge in building a robust partner ecosystem for defense contractors, driving revenue through MSSPs, MSPs, RPOs, and C3PAOs. Own partner recruitment, enablement, and success, while collabora...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Accelerate your career by managing innovative projects in autonomous driving. Lead multidisciplinary teams, mitigate risks, and drive solutions through data analysis and effective communication in a d...

Ann Arbor, MIRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Shape the future of customer experiences by leading product strategy and backlog management. Collaborate cross-functionally to drive growth in small commercial insurance, leveraging data and insights...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Advance progress at construction firms by leading assurance engagements, overseeing teams, and ensuring compliance. Leverage 8+ years of public accounting expertise to deliver high-quality financial r...

Hunt Valley, MDRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Manage day-to-day infrastructure and customer support, ensuring optimal server performance, security, and incident response. Collaborate on initiatives to enhance operational security and maintain doc...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in managing a large-scale FHWA communications program, ensuring effective contract leadership, quality management, and stakeholder engagement across a multidisciplinary team to deliver...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Staffing

$100K - $120K *

Champion the proposal management process by leading complex RFP responses, ensuring compliance and quality. Collaborate with cross-functional teams to deliver compelling proposals that align with stra...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $120K *

Advance your career by driving business growth in financial services. This role focuses on developing client relationships, identifying consulting opportunities, and managing the sales cycle to delive...

Seattle, WARemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $110K *

Lead the charge in ensuring an exceptional client experience by bridging communication between internal teams and clients, fostering strong relationships, and proactively addressing client needs while...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$146K - $225K *

Transform vendor performance and customer satisfaction by leading strategic initiatives across a global BPO network. Drive accountability, analyze data, and collaborate cross-functionally to enhance o...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$128K - $188K *

Champion vendor excellence and customer satisfaction by leading cross-functional initiatives and driving strategic oversight across a global BPO network. Leverage analytical skills to enhance performa...

CanadaRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $135K *

Lead the charge in driving strategic project delivery across multiple squads, ensuring alignment with business priorities and effective communication among stakeholders. Utilize program management exp...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$85K - $100K *

Lead the execution and optimization of programmatic campaigns, fostering client relationships and mentoring team members to achieve strategic goals and enhance performance in a collaborative environme...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$101K - $206K *

Join a team that's redefining AI product development by leading high-performing engineering teams. Drive innovation and collaboration across functions to deliver scalable AI solutions, while fostering...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$148K - $234K *

Oversee the strategic direction and governance of enterprise data domains, ensuring high-quality, compliant data that drives value across the organization. Collaborate with Data Stewards and Custodian...

Denver, CORemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $160K *

Deliver impactful financial management solutions by leading a team of 8-10 professionals in federal financial systems. Engage with stakeholders to analyze data, support decision-making, and ensure suc...

Arlington, VARemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$135K - $160K *

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

United StatesRemote

Reposted yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$110K - $130K *

Pioneer innovative solutions by leading complex transformation programs. Manage multi-million dollar budgets and drive effective program delivery, ensuring governance and seamless transitions across d...

Quebec, CARemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.