Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$207K - $277K *

Lead the charge in enhancing global ERP delivery excellence, driving governance, quality, and continuous improvement across teams. Foster collaboration and optimize resource utilization to ensure pred...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$71K - $108K *

Drive customer success by managing technical relationships and advocating for best practices in public cloud environments. Leverage your expertise to enhance customer experiences and ensure alignment...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $176K *

Lead the charge in tax compliance and provision management, overseeing federal, state, and local returns. Collaborate cross-functionally to ensure timely filings and support tax strategies for busines...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $140K *

Deliver impactful project leadership in a multi-phase AI integration program, ensuring timely execution and alignment with strategic goals while fostering collaboration across technical and leadership...

Virginia, USRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$131K - $187K *

Lead the evolution of secure software engineering by integrating security into design, development, and delivery processes. Collaborate with cross-functional teams to implement secure practices and dr...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$85K - $135K *

Transform healthcare integration by leading cross-functional teams to seamlessly incorporate new dialysis centers and programs, driving strategic growth initiatives and ensuring operational excellence...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$127K - $243K *

Lead a team to enhance business processes, ensuring compliance and performance metrics while collaborating with enterprise partners to drive continuous improvement and risk mitigation in a dynamic env...

San Antonio, TXRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$135K - $225K *

Optimize your career by leading the Adobe Experience Manager platform, driving digital marketing initiatives, and managing a diverse team to enhance global content delivery and customer experience acr...

Kalamazoo, MIRemote

Reposted today

  •   8 - 10 years exp.  •   Healthcare

$115K - $140K *

Unlock potential by leading product development for Salesforce Health Cloud solutions. Collaborate with cross-functional teams to prioritize and deliver impactful software that enhances patient servic...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $110K *

Elevate project outcomes by managing the full lifecycle, ensuring alignment with business objectives, and driving successful execution through effective planning, budgeting, and risk management...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$106K - $140K *

Lead the charge in developing and executing retention strategies for diverse markets. Collaborate with cross-functional teams to translate insights into actionable plans that enhance member experience...

Long Beach, CARemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Drive the successful delivery of hyperscale data center projects by overseeing automation, BMS, and energy controls. Ensure alignment with owner standards while managing schedules, budgets, and stakeh...

Allen, TXRemote

1 week ago

  •   11 - 15 years exp.  •   Technical Services

$80K - $95K *

Transform customer engagement by driving growth strategies for SMBs. Collaborate with cross-functional teams to enhance product offerings and deliver tailored solutions, ensuring long-term success and...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Analyze and optimize engineering services operations, leading a customer-focused team to enhance service delivery, efficiency, and profitability while fostering strong client relationships and continu...

Holland, MIRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Transform client operations by leading teams, optimizing processes, and enhancing service delivery. Drive business results through strategic project management and data analytics while fostering a cul...

Texas, USRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Empower enterprise growth by managing strategic accounts, building relationships, and driving pipeline development. Collaborate with cross-functional teams to deliver impactful solutions and expand ma...

CanadaRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$93K - $150K *

Support and optimize cloud-based contact center platforms, ensuring service availability and excellent customer experience. Collaborate with teams to troubleshoot complex issues and enhance operationa...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $100K *

Partner with us to enhance client relationships and optimize account management. Drive operational strategies, support sales pursuits, and collaborate with leaders to improve performance and transpare...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Transform global operations as an Internal Audit Manager, driving financial and compliance audits. Collaborate with teams worldwide, ensuring robust controls and process improvements while thriving in...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $150K *

Lead product management for complex digital services, mentoring a team of Product Managers. Collaborate with stakeholders to define strategies, prioritize needs, and deliver impactful outcomes while f...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $165K *

Bring your expertise to define and deliver enterprise integration products, optimizing data flow and connectivity across manufacturing environments. Collaborate with cross-functional teams to enhance...

Detroit, MIRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$113K - $215K *

Drive transformative initiatives by leading complex, cross-functional programs to deliver impactful digital, data, and operational capabilities while aligning stakeholders and driving project success...

Seattle, WARemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$140K *

Lead operational excellence across Independent Living communities, ensuring continuity during transitions. Drive financial performance, enhance resident satisfaction, and support community teams while...

Philadelphia, PARemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Champion dealer partnerships by promoting lending programs, ensuring satisfaction, and driving growth through effective relationship management and strategic training initiatives...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K *

Elevate customer support excellence by managing a dynamic team, enhancing SLA performance, resolving complex issues, and fostering development through effective coaching, all while ensuring customer s...

New York City, NYRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.