Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$160K - $175K *

Lead transformative initiatives to enhance seller experiences, streamline processes, and drive measurable productivity gains. Collaborate cross-functionally to implement effective solutions that empow...

Irvine, CARemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $112K *

Unlock customer insights by leading transformative research initiatives. Collaborate with diverse stakeholders to enhance end-to-end customer experiences, ensuring data-driven decisions that align wit...

Mississauga, ONRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Advance customer engagement in banking by executing product strategies and managing CRM solutions. Collaborate with cross-functional teams to enhance customer relationships and drive measurable value...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Join a team that's dedicated to driving sales excellence in cutting-edge automation solutions across diverse industries. Build strong executive relationships, manage a robust pipeline, and exceed your...

Detroit, MIRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$220K - $330K *

Unlock potential by leading high-performing solution engineering teams in Financial Services. Drive pre-sales strategies, mentor talent, and enhance customer experiences through innovative AI solution...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $140K *

Reimagine client success by managing relationships and ensuring seamless communication across teams. Drive operational excellence and enhance client satisfaction through proactive updates, coordinatio...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$143K - $214K *

Help us drive strategic value by transforming enterprise operations through innovative Workday solutions. Leverage your consulting expertise to foster relationships, align with partners, and lead impa...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Unlock potential by leading technology strategy for Facilities Management and Workplace Services. Drive platform governance, lifecycle management, and continuous improvement to enhance operations and...

Indianapolis, INRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$114K - $167K *

Drive impactful SAP BRIM projects by leading cross-functional teams, managing scope, timelines, and budgets while ensuring alignment with client objectives and fostering strong stakeholder relationshi...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$165K - $190K *

Manage customer outcomes from onboarding through to renewal, driving success via strategic engagement and value realization. Be the go-to advisor ensuring alignment with business goals and optimizing...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Transform client relationships by leading a dynamic team to achieve financial growth and enhance client experiences across a diverse portfolio. Drive strategic initiatives and foster collaboration to...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Drive your career with a pivotal role in business development, focusing on lead generation and relationship building to enhance pipeline growth and support sales objectives across North America...

Mississauga, ONRemote

6 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Unlock potential by driving business growth through lead generation, relationship building, and strategic engagement. Collaborate with sales teams to identify opportunities and close deals, ensuring a...

Raleigh, NCRemote

6 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Join a team that's driving growth by identifying and developing new business opportunities. You'll engage prospects, nurture relationships, and support the sales team in achieving corporate objectives...

Denver, CORemote

6 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $97K *

Unlock your potential as you drive customer success in Higher Education. Build trusted relationships, manage strategic accounts, and ensure satisfaction through effective collaboration and tailored su...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Empower organizational growth by driving talent development and change management initiatives. Collaborate with leadership to create impactful learning strategies that enhance capabilities and align w...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$80K - $95K *

Champion the development and management of healthcare service contracts, collaborating with cross-functional teams to enhance care quality and operational efficiency while ensuring compliance with con...

Austin, TXRemote

4 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$100K - $120K *

Transform billing operations by leading a team to optimize healthcare revenue cycle processes, ensuring timely and accurate claims submission while driving performance improvements and fostering stron...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$164K - $252K *

Join a team that's driving technical sales excellence in the Mid-Market and SMB segments. Lead a high-performing group of Solution Architects to enhance customer engagement and accelerate growth throu...

Morrisville, NCRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$115K - $120K *

Lead the charge in driving operational excellence and strategic enablement across global Inside Sales teams, enhancing commercial effectiveness and delivering exceptional client value through innovati...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Reimagine banking operations by managing product roadmaps for Time Deposits and related applications. Collaborate with cross-functional teams to enhance customer experiences while ensuring compliance...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$115K - $140K *

Partner with us to lead PaaS delivery initiatives, ensuring effective operations, solid stakeholder management, and strategic oversight for veteran services. Drive project lifecycles, enhance delivery...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $190K *

Empower our Security & GRC initiatives by managing projects that ensure compliance, drive accountability, and foster collaboration across teams. Lead the project management framework to keep programs...

Chicago, ILRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$124K - $155K *

Oversee project management operations, ensuring adherence to methodologies while fostering team development and collaboration. Drive successful project outcomes through strong leadership and relations...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Empower your career by leading a dynamic team of Client Success Managers, driving customer satisfaction and retention while collaborating cross-functionally to maximize value from our solutions and in...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.